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|"Clean room and friendly staff."||(in 33 reviews)|
|"great bed and friendly staff."||(in 9 reviews)|
|""Friendly staff, clean nice room, good price.""||(in 10 reviews)|
|"The manager was a Old grump very unprofessional."||(in 5 reviews)|
|"bed was too hard"||(in 14 reviews)|
|"Bed was uncomfortable and scratchy covers"||(in 3 reviews)|
|room next||in 154 reviews|
|friendly staff||in 77 reviews|
|location was great||in 65 reviews|
|good bed||in 41 reviews|
|refrigerator and microwave||in 35 reviews|
|continental breakfast||in 31 reviews|
|across the street||in 29 reviews|
|close to freeway||in 29 reviews|
|front desk||in 25 reviews|
|manager||in 19 reviews|
|good price||in 17 reviews|
|towels in the room||in 12 reviews|
|conveniently located||in 11 reviews|
|les||in 9 reviews|
|easy access||in 7 reviews|
|bed was uncomfortable||in 3 reviews|
|east bay||in 2 reviews|
Cleanliness. Convenience. Staff.
easy to get to
Most of the lights did not work. A continental breakfast was advertised, but there wasn't one. The telephone didn't work.
The price per night was extremely high based on previous experiences in the same area. Also pricey based on quality, room size, age of hotel, breakfast we were expecting per the website vs breakfast available, etc.
I did not like it,
It is at the less traffic end of Castro Valley. So quiet in that respect and still 5 min into town.
We had young children next door and the walls are a bit thin so a bit noisy at 10pm.
Fairly quiet and cozy. Staff were generally polite and accommodating.
Room could have been cleaner... glitter and bottle caps left in room.
The SureStay Hotel by Best Western Castro Valley is close to the shore so do not miss out on things to see and do, like boating, sailing, fishing, sightseeing. Downtown San Francisco and attractions such as the Golden Gate Bridge and the Fisherman's Wharf are only a few minutes away. There are several entertainment venues, museums and outdoor recreation areas close to the hotel, plus a wide selection of restaurants, sure to meet your taste and budget. Visit us and experience our quiet, safe atmosphere. Check with us for current local things- to- do brochures. We are located less than five minutes away from our BART (Bay Area Rapid Transit) Station in Castro Valley. BART trains will take you to Oakland, Berkeley and through the majority of San Francisco at very affordable prices without having to deal with any traffic. Looking to relax or explore in a lively area or maybe play golf at Willow Park Golf Course or visit several nearby cities like Pleasanton, Oakland, and Livermore's Wine Country? We are only minutes away. Hotel and guest room amenities include complimentary continental breakfast, in-room brewed coffee, a microwave & refrigerator, hairdryer, iron/ironing board, smoke alarms & sprinklers in each room, free wireless high-speed Internet, voicemail/data port, HBO®, ESPN® & many other channels for your enjoyment.
based on 307 reviews
Policies vary by room type and provider.
SureStay Hotel by Best Western Castro Valley is located at 3954 E Castro Valley Boulevard, 3.1 km from the centre of Castro Valley.
Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Hotel by Best Western Castro Valley.
Yes, SureStay Hotel by Best Western Castro Valley offers free Wi-Fi.
Yes, SureStay Hotel by Best Western Castro Valley offers free parking.
No, SureStay Hotel by Best Western Castro Valley does not offer free airport shuttle service.
SureStay Hotel by Best Western Castro Valley is 14.9 km from Oakland. SureStay Hotel by Best Western Castro Valley is 30 km from San Francisco.
No, SureStay Hotel by Best Western Castro Valley does not have a pool on-site.
SureStay Hotel by Best Western Castro Valley has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.