Recent Reviews
- All reviews
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- Neutral
- Negative
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9.6
Pros: Staff was fine at pickup and drop off (especially at drop off)
Cons: The only slight annoyance was the number of times the counter rep suggested I purchase their insurance. I understand it’s their job to present this (profitable) option, but two offers is enough, I didn’t need the extra attempts. But this did not change my perception that this was a very nice rental
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10.0
Pros: Everything was easy.
Cons: We rented in Pennsylvania and Wisconsin.
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10.0
Pros: Although not a new car, it had no issues, and was the right size for me. The staff was very nice, no upgrade pressure.
Cons: Was a bit worried about the check engine light, but when I mentioned it to him before I left, he noted that it was getting near a service milestone. And as I mentioned, it had no issues.
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10.0
Pros: Staff was friendly and efficient; the car was ready when I arrived and dropoff went smoothly
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10.0
Pros: new vehicle
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9.2
Pros: Enjoyed the comfort of the vehicle and the easy drop off
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4.0
Cons: Car was in terrible condition. Transmission slipped, possibly needed tires balanced, dashboard warning light was on (triangle with exclamation point) and the key battery was low causing anxiety that I might be stranded if the battery died and I could not get the car started. Worst rental car I've ever driven.
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10.0
A perfect rental
Pros: Great car, great price, great service. Couldn’t be more happier.
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7.6
Pros: Agent was friendly and helpful. We were early, 2hours, for pick up since i couldnt change the auto fill reservation on line,noon to noon. That changed our rental to a weekly so it was a bit more than I'd expected. Only car available was a minivan, not expected, but okay for our needs.
Cons: Rate may not have been the deal I'd expected. Could not change the auto fill, noon to noon, on the booking sight after I'd booked to get the correct rate for the rental. Ended up costing me $40 more than I'd planned plus the vehicle availability was less because we were early.
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10.0
Good experience with Alamo at ABE
Pros: Easy to use… ABE is a great airport with nice people.
Cons: Returning the car at 5 AM was a bit confusing.
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10.0
Positive experience!
Pros: Received vehicle upgrade at no charge. Pleasant and helpful customer service.
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7.2
Cons: Reserved a full size sedan and all they had was an F150 pick up.
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9.6
Pros: Staff was fine at pickup and drop off (especially at drop off)
Cons: The only slight annoyance was the number of times the counter rep suggested I purchase their insurance. I understand it’s their job to present this (profitable) option, but two offers is enough, I didn’t need the extra attempts. But this did not change my perception that this was a very nice rental
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10.0
Pros: Everything was easy.
Cons: We rented in Pennsylvania and Wisconsin.
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10.0
Pros: Although not a new car, it had no issues, and was the right size for me. The staff was very nice, no upgrade pressure.
Cons: Was a bit worried about the check engine light, but when I mentioned it to him before I left, he noted that it was getting near a service milestone. And as I mentioned, it had no issues.
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10.0
Pros: Staff was friendly and efficient; the car was ready when I arrived and dropoff went smoothly
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10.0
Pros: new vehicle
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9.2
Pros: Enjoyed the comfort of the vehicle and the easy drop off
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10.0
A perfect rental
Pros: Great car, great price, great service. Couldn’t be more happier.
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10.0
Good experience with Alamo at ABE
Pros: Easy to use… ABE is a great airport with nice people.
Cons: Returning the car at 5 AM was a bit confusing.
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10.0
Positive experience!
Pros: Received vehicle upgrade at no charge. Pleasant and helpful customer service.
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7.6
Pros: Agent was friendly and helpful. We were early, 2hours, for pick up since i couldnt change the auto fill reservation on line,noon to noon. That changed our rental to a weekly so it was a bit more than I'd expected. Only car available was a minivan, not expected, but okay for our needs.
Cons: Rate may not have been the deal I'd expected. Could not change the auto fill, noon to noon, on the booking sight after I'd booked to get the correct rate for the rental. Ended up costing me $40 more than I'd planned plus the vehicle availability was less because we were early.
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7.2
Cons: Reserved a full size sedan and all they had was an F150 pick up.
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