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Allentown car rental reviews and directory
Rated #1
National
Best Rated
9.0 Excellent (2 reviews)
1 location in Allentown
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National reviews
Car rental locations
National
Locations in Allentown
3311 Airport Road
+1 610 266 1605
All National reviews
National reviews in Allentown
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Alamo reviews
Car rental locations
Alamo
Locations in Allentown
3311 Airport Road
+1 610 266 1605
All Alamo reviews
Alamo reviews in Allentown
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10.0
A perfect rental
Pros: Great car, great price, great service. Couldn’t be more happier.
review from
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7.6
Pros: Agent was friendly and helpful. We were early, 2hours, for pick up since i couldnt change the auto fill reservation on line,noon to noon. That changed our rental to a weekly so it was a bit more than I'd expected. Only car available was a minivan, not expected, but okay for our needs.
Cons: Rate may not have been the deal I'd expected. Could not change the auto fill, noon to noon, on the booking sight after I'd booked to get the correct rate for the rental. Ended up costing me $40 more than I'd planned plus the vehicle availability was less because we were early.
review from
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10.0
Good experience with Alamo at ABE
Pros: Easy to use… ABE is a great airport with nice people.
Cons: Returning the car at 5 AM was a bit confusing.
review from
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10.0
Positive experience!
Pros: Received vehicle upgrade at no charge. Pleasant and helpful customer service.
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7.2
Cons: Reserved a full size sedan and all they had was an F150 pick up.
review from
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7.6
No one was as the counter to complete the rental transaction ...had to
Pros: Price and car
Cons: Agent had to cover 2 counters and wasn’t able here when we arrived...had to wait for our car 15 minutes...
review from
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10.0
Pros: Enjoyed the free upgrade! Friendly agent at ABE check out. Very efficient and friendly agent at PHL return. Appreciate the great rate without drop off charge on one way rental.
review from
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10.0
One Way SUV from PA to FL
Pros: A low milage Toyota 4 Runner was a great deal. Had to pay a few dollars more per day but worth it.
Cons: I ordered a smaller RAV 4 (or similar) but when I arrived they wanted to give me a Jeep Patriot. No way I driving a Jeep 1,000 + miles.
review from
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2.0
Pros: Being told that someone would be there when my flight arrived so that I could rent my car.
Cons: Spending an extra $400 for the weekend so I could be where I needed to be for a wedding I was part of. I will never in my life rent from this company again.
review from
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6.0
Unorganized for both pickup and dropoff
Pros: There was only one person at the counter handling multiple companies. Despite all the car company names, there are in reality only several rental companies. I waited 20 minutes to pick up my car, and then it wasn't in the location I was told. The car had a little bit of a deodorizer smell to it, almost as if someone had previously smoked in it. For dropoff, there wasn't anyone in the lot. We had to walk all the way inside through barricades (the airport is under construction), and again wait as only one person was handling about 4 or 5 different rental company names.
Cons: Wait times for pickup and dropoff.
review from
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6.8
Nice upgrade, rude counter help
Pros: Glad they stayed for the multiple flight delays appreciated the free upgrade to luxury but would have preferred the smaller car I requested
Cons: Counter help was RUDE. Barley spoke and couldn't answer anything. Rental info was wrong and I was told to DEAL with it.
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10.0
Great Alamo experience in Pennsylvania
Pros: Easy pickup and dropoff experience
Cons: The Jeep vehicle was poor, in terms of features and pickup
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10.0
A perfect rental
Pros: Great car, great price, great service. Couldn’t be more happier.
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10.0
Good experience with Alamo at ABE
Pros: Easy to use… ABE is a great airport with nice people.
Cons: Returning the car at 5 AM was a bit confusing.
review from
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10.0
Positive experience!
Pros: Received vehicle upgrade at no charge. Pleasant and helpful customer service.
review from
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10.0
Pros: Enjoyed the free upgrade! Friendly agent at ABE check out. Very efficient and friendly agent at PHL return. Appreciate the great rate without drop off charge on one way rental.
review from
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10.0
One Way SUV from PA to FL
Pros: A low milage Toyota 4 Runner was a great deal. Had to pay a few dollars more per day but worth it.
Cons: I ordered a smaller RAV 4 (or similar) but when I arrived they wanted to give me a Jeep Patriot. No way I driving a Jeep 1,000 + miles.
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10.0
Great Alamo experience in Pennsylvania
Pros: Easy pickup and dropoff experience
Cons: The Jeep vehicle was poor, in terms of features and pickup
review from
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7.6
Pros: Agent was friendly and helpful. We were early, 2hours, for pick up since i couldnt change the auto fill reservation on line,noon to noon. That changed our rental to a weekly so it was a bit more than I'd expected. Only car available was a minivan, not expected, but okay for our needs.
Cons: Rate may not have been the deal I'd expected. Could not change the auto fill, noon to noon, on the booking sight after I'd booked to get the correct rate for the rental. Ended up costing me $40 more than I'd planned plus the vehicle availability was less because we were early.
review from
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7.2
Cons: Reserved a full size sedan and all they had was an F150 pick up.
review from
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7.6
No one was as the counter to complete the rental transaction ...had to
Pros: Price and car
Cons: Agent had to cover 2 counters and wasn’t able here when we arrived...had to wait for our car 15 minutes...
review from
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6.8
Nice upgrade, rude counter help
Pros: Glad they stayed for the multiple flight delays appreciated the free upgrade to luxury but would have preferred the smaller car I requested
Cons: Counter help was RUDE. Barley spoke and couldn't answer anything. Rental info was wrong and I was told to DEAL with it.
review from
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2.0
Pros: Being told that someone would be there when my flight arrived so that I could rent my car.
Cons: Spending an extra $400 for the weekend so I could be where I needed to be for a wedding I was part of. I will never in my life rent from this company again.
review from
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6.0
Unorganized for both pickup and dropoff
Pros: There was only one person at the counter handling multiple companies. Despite all the car company names, there are in reality only several rental companies. I waited 20 minutes to pick up my car, and then it wasn't in the location I was told. The car had a little bit of a deodorizer smell to it, almost as if someone had previously smoked in it. For dropoff, there wasn't anyone in the lot. We had to walk all the way inside through barricades (the airport is under construction), and again wait as only one person was handling about 4 or 5 different rental company names.
Cons: Wait times for pickup and dropoff.
review from
Rated #3
Enterprise
8.5 Excellent (12,829 reviews)
5 locations in Allentown
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Enterprise reviews
Car rental locations
Enterprise
Locations in Allentown
1115 Airport Road
+1 610 435 1711
1713 Lehigh St
+1 610 966 9644
3311 Airport Road
+1 610 266 1605
5661 Hamilton Blvd
+1 610 395 9150
728 North 13th Street
+1 610 820 6200
All Enterprise reviews
Enterprise reviews in Allentown
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7.6
Pros: Friendly and knowledgeable employees.
Cons: SUV was a little small but still comfortable.
review from
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2.0
We chose another company
Cons: When we arrived there was only one employee for a line of people just arriving. She was friendly so she spoke with everyone which delayed the process even further. There seemed to be little concern about the folks standing in line. So we went to another car rental, got in another line, was waited on and out the door at the same time as the person who was in front of us.
review from
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2.0
Broke down stranded
Pros: Car broke down, took enterprise tow truck 2 1/2 hours to get me. Had to get my own hotel Could use a credit toward next car
review from
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10.0
Great people to work with
Pros: Felt very personal renting with E
Cons: some of the insurance charges and how they changed so much from quoted
review from
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10.0
Cons: Electronic key broken so we couldn’t lock the car
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2.0
Bad experience
Cons: Was taking the car to the airport to catch a flight. My ride arrived a half hour late, then the car didn't have enough gas to get to the airport. The car itself was in bad condition and was rumbling. Almost missed my flight because of all of the above.
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7.2
Cons: gas tank was on dead E was lucky gas station was nearby never rented a vehicle were you brought it back with empty gas tank
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10.0
Pros: Clean vehicle. Perfect for what I needed. Price was in line with other rental firms.
Cons: It took a little while before a counter person appeared at dropoff.
review from
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9.2
Cons: Couldn't drop off ar the same location because they didn't have after hours drop off. Had to drive across the city to return inconvenient.
review from
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8.8
Good experience except a ash tray smelling car...
Pros: I liked the second rental I exchanged the first one for.
Cons: The first car they rented to me smelled like an ash trey. I didn't really quite know what the stench was at first so that's why I drove off the lot with it because you can tell they tried really hard to clean and cover it up. But the second time I got in it to drive to a different town with my kids, I knew right away what the smell was. I was a smoker for 9 years so I'm very sensitive to the smell of cigarette smoke and too much of it (especially that stale smell of it) makes me sick. From the second I really started smelling it, I felt like it got worse and worse and had to wind the windows down for the kids and I. The car was also kinda ghetto with fake chrome rims on a car that would be used for undercover cops. I did call on the way back home and asked to change it out for another rental and they didn't even hesitate. They changed it out for a new Jeep SUV because they didnt have another full sized on site. WAY better and much more worth the money in my opinion! They were so nice and got me in and out quick with the second rental and no additional fee for the upgrade. I think that gross old rental was a fluke and I will rent from them again.
review from
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10.0
Great customer service and car was in excellent co
Pros: The car was practically new, clean and also was a good price. The process was very easy and even got a free upgrade! Thank you! Will definitely rent from this location again.
review from
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9.2
Pros: Tony G deserves a raise.
Cons: NA
review from
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10.0
Great people to work with
Pros: Felt very personal renting with E
Cons: some of the insurance charges and how they changed so much from quoted
review from
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10.0
Cons: Electronic key broken so we couldn’t lock the car
review from
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10.0
Pros: Clean vehicle. Perfect for what I needed. Price was in line with other rental firms.
Cons: It took a little while before a counter person appeared at dropoff.
review from
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9.2
Cons: Couldn't drop off ar the same location because they didn't have after hours drop off. Had to drive across the city to return inconvenient.
review from
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8.8
Good experience except a ash tray smelling car...
Pros: I liked the second rental I exchanged the first one for.
Cons: The first car they rented to me smelled like an ash trey. I didn't really quite know what the stench was at first so that's why I drove off the lot with it because you can tell they tried really hard to clean and cover it up. But the second time I got in it to drive to a different town with my kids, I knew right away what the smell was. I was a smoker for 9 years so I'm very sensitive to the smell of cigarette smoke and too much of it (especially that stale smell of it) makes me sick. From the second I really started smelling it, I felt like it got worse and worse and had to wind the windows down for the kids and I. The car was also kinda ghetto with fake chrome rims on a car that would be used for undercover cops. I did call on the way back home and asked to change it out for another rental and they didn't even hesitate. They changed it out for a new Jeep SUV because they didnt have another full sized on site. WAY better and much more worth the money in my opinion! They were so nice and got me in and out quick with the second rental and no additional fee for the upgrade. I think that gross old rental was a fluke and I will rent from them again.
review from
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10.0
Great customer service and car was in excellent co
Pros: The car was practically new, clean and also was a good price. The process was very easy and even got a free upgrade! Thank you! Will definitely rent from this location again.
review from
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9.2
Pros: Tony G deserves a raise.
Cons: NA
review from
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2.0
We chose another company
Cons: When we arrived there was only one employee for a line of people just arriving. She was friendly so she spoke with everyone which delayed the process even further. There seemed to be little concern about the folks standing in line. So we went to another car rental, got in another line, was waited on and out the door at the same time as the person who was in front of us.
review from
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2.0
Broke down stranded
Pros: Car broke down, took enterprise tow truck 2 1/2 hours to get me. Had to get my own hotel Could use a credit toward next car
review from
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2.0
Bad experience
Cons: Was taking the car to the airport to catch a flight. My ride arrived a half hour late, then the car didn't have enough gas to get to the airport. The car itself was in bad condition and was rumbling. Almost missed my flight because of all of the above.
review from
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Avis reviews
Car rental locations
Avis
Locations in Allentown
2443 Lehigh Street
+1 610 791 1482
3311 Airport Road
+1 610 264 8146
All Avis reviews
Avis reviews in Allentown
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8.0
Good service..Good car
Pros: The car was good, just wish it had a CD player. It was ok on cleanliness, could have been cleaner. Overall happy with the rental.
Cons: No CD player.
review from
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4.8
Watch for hidden fees and expect to wait for your car
Cons: There was an added 6 dollar fee that was never explained. We were in a hurry to leave although I did ask the lady about it and she said it was "too late" to change it. She claimed at first that we had said yes to some extra damage coverage online which we had not and this was reflected on the bill. So I never did figure out what the 6 dollar charge was and when we went to turn the car in they said we could call the customer service office about it, but in reality I am not going to sit on the phone for 30 minutes for 6 dollars and the charge should not have happened in the first place. Secondly, we had to stand in the cold for about 15 minutes as we waited for our car to be prepared. That was annoying although the attendant did apologize for it. We were just in a hurry to get on the road because it was the day before Thanksgiving and we were in a hurry to beat traffic. It's just these small things that make you not want to rent with this company again.
review from
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6.8
Cons: Pre-existing damage to passenger front fender and bumper was not disclosed. Had to take time to change to another used car. I very happy I inspected and took picture of the damage as the attendant doubted my observation to exchange for another car.
review from
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8.0
Good service..Good car
Pros: The car was good, just wish it had a CD player. It was ok on cleanliness, could have been cleaner. Overall happy with the rental.
Cons: No CD player.
review from
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6.8
Cons: Pre-existing damage to passenger front fender and bumper was not disclosed. Had to take time to change to another used car. I very happy I inspected and took picture of the damage as the attendant doubted my observation to exchange for another car.
review from
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Budget reviews
Car rental locations
Budget
Locations in Allentown
2443 Lehigh Street
+1 610 791 4561
3311 Airport Road
+1 610 266 0667
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Budget reviews in Allentown
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took minutes
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2.0
Overcharged and incorrect car
Cons: Didn’t get the car that I reserved over 2 months in advance. Was given a smaller substitute car. The car was not well kept at all with stains on the seats. Was charged almost double than what I was quoted.
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10.0
Pros: Excellent
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4.8
Pros: Nothing
Cons: I didn’t like how they processed everything, too fast and didn’t have a choice of car. I would of liked a compact with trunk not hatch. And again fast with the check out, I wanted to pay cash and they didn’t even give us a chance to ask if we could. They were only concerned how many miles I put on, and that I parked in the return section. Mind you it’s snowing outside and their parking lot is a mess. Safety first? Lol mileage should be my last concern, And besides I’m paying.
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6.0
Cons: Car was dirty
review from
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6.8
Cons: CAR WAS KNOT CLEAN
review from
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8.4
Fine Print: Read It
Pros: Low price, fast process, easy to pick up and drop off
Cons: Car was obviously smoked in even though they claim a non smoking fleet.. It was like driving an ashtray with leather seats. Froze $200 of credit for 3 days past my drop off as opposed to date of pick up. Was very odd.
review from
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10.0
Visiting grandkids
Pros: there was nothing to dislike, the car was clean, picked up in Allentown and dropped off in PHI. Everyone was very efficient and friendly. You have a good team in PA.
review from
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6.8
Pros: I liked the car. I drive a Subaru and was given an Outback by the agent at ABE. She was wonderful. Name? sorry I forgot.
Cons: ABE airport is going through reconstruction and the rental car lot has been relocated temporarily. While I understand the process, Budget has been relocated to the furthest point. My husband was in a wheel chair and it was raining. A porter named Luis was kind enough to get the car for us and pull it to the front entrance. When we returned, I dropped my husband and suitcases off and went to return the car. The attendant for budget said there was no shuttle and I would have to walk back to the airport! The distance was unbelievable!! NO SHUTTLE, NO GOLFCART to transport your clients?? Unacceptable!
review from
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7.6
Budget Car Rental
Pros: I am a repeat Budget customer. This time, I rented four 12 passengers van from Budget.
Cons: When we came to pick up my cars, we have to wait about 40 minutes for the paper work do to the printer problem at Budget rent center. When we pick up the van, only 3 available and we have to wait another 20 minutes for the 4th van. I paid for toll boxes rental on all 4 vans but we discover that one of the van did not have the toll box. Two van cleanliness was mediocre, when I returned the vans after 9:00PM the location has already closed so we have to put the keys along with the papers work in the box.
review from
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5.6
Cons: The car rental wasn't entered properly and was not able to close out the rental when I returned the car
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2.0
Horrible experience. Will never use budget again
Pros: Ford makes a good large suv
Cons: Service all the way around was horrid. After having so many issues and being hung up on etc and speaking to 15 ppl I finally got excellent service from one employee through the original pickup location. Couldnt even get a manager to call me or find a working phone number for a week.
review from
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10.0
Pros: Free upgrade
Cons: price almost doubled from the week before
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10.0
Pros: Excellent
review from
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10.0
Visiting grandkids
Pros: there was nothing to dislike, the car was clean, picked up in Allentown and dropped off in PHI. Everyone was very efficient and friendly. You have a good team in PA.
review from
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10.0
Pros: Free upgrade
Cons: price almost doubled from the week before
review from
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6.8
Cons: CAR WAS KNOT CLEAN
review from
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8.4
Fine Print: Read It
Pros: Low price, fast process, easy to pick up and drop off
Cons: Car was obviously smoked in even though they claim a non smoking fleet.. It was like driving an ashtray with leather seats. Froze $200 of credit for 3 days past my drop off as opposed to date of pick up. Was very odd.
review from
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6.8
Pros: I liked the car. I drive a Subaru and was given an Outback by the agent at ABE. She was wonderful. Name? sorry I forgot.
Cons: ABE airport is going through reconstruction and the rental car lot has been relocated temporarily. While I understand the process, Budget has been relocated to the furthest point. My husband was in a wheel chair and it was raining. A porter named Luis was kind enough to get the car for us and pull it to the front entrance. When we returned, I dropped my husband and suitcases off and went to return the car. The attendant for budget said there was no shuttle and I would have to walk back to the airport! The distance was unbelievable!! NO SHUTTLE, NO GOLFCART to transport your clients?? Unacceptable!
review from
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7.6
Budget Car Rental
Pros: I am a repeat Budget customer. This time, I rented four 12 passengers van from Budget.
Cons: When we came to pick up my cars, we have to wait about 40 minutes for the paper work do to the printer problem at Budget rent center. When we pick up the van, only 3 available and we have to wait another 20 minutes for the 4th van. I paid for toll boxes rental on all 4 vans but we discover that one of the van did not have the toll box. Two van cleanliness was mediocre, when I returned the vans after 9:00PM the location has already closed so we have to put the keys along with the papers work in the box.
review from
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2.0
Overcharged and incorrect car
Cons: Didn’t get the car that I reserved over 2 months in advance. Was given a smaller substitute car. The car was not well kept at all with stains on the seats. Was charged almost double than what I was quoted.
review from
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4.8
Pros: Nothing
Cons: I didn’t like how they processed everything, too fast and didn’t have a choice of car. I would of liked a compact with trunk not hatch. And again fast with the check out, I wanted to pay cash and they didn’t even give us a chance to ask if we could. They were only concerned how many miles I put on, and that I parked in the return section. Mind you it’s snowing outside and their parking lot is a mess. Safety first? Lol mileage should be my last concern, And besides I’m paying.
review from
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6.0
Cons: Car was dirty
review from
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5.6
Cons: The car rental wasn't entered properly and was not able to close out the rental when I returned the car
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2.0
Horrible experience. Will never use budget again
Pros: Ford makes a good large suv
Cons: Service all the way around was horrid. After having so many issues and being hung up on etc and speaking to 15 ppl I finally got excellent service from one employee through the original pickup location. Couldnt even get a manager to call me or find a working phone number for a week.
review from
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Hertz reviews
Car rental locations
Hertz
Locations in Allentown
3311 Airport Rd
+1 610 264 4571
917 Hamilton Street
+1 610 398 3018
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Hertz reviews in Allentown
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drop off was easy
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10.0
Super easy car rental and return.
Pros: The airport is very easy to get to and the Rental Car return lanes and parking lot are easy to find and get in and out of. The rental car counters are a very short walk and easy to find, and there are carts around to place your luggage on so you don't have to carry everything. The rental lot runners/employees are also very helpful if you have questions or need direction.
Cons: Honestly, there really isn't anything I didn't like about the ABE airport car rental experience.
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10.0
Cons: Easy out, easy return! No mess.
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10.0
Pros: Easy drop off, very clean car.
review from
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9.6
Pros: Easy, uncomplicated process. Very friendly and helpful employees!
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2.0
Filthy car, poor customer service at drop off
Pros: The customer service at pickup was great!
Cons: When I picked up the car it was frozen solid. It took a lot of work to be able to open the driver side door and melt the windshield. The outside of the car had a lot of body deficiencies such as tape marks, scratches, and scuffs. I could have gotten over that, but as the car defrosted I realized that the windshield on the inside has tons of tiny wet marks which were also visible on the dashboard and the panel in front of the speed gauge. It looked like someone had sneezed all over the inside of the car (dashboard/windshield). It was so gross that I pulled over about 90 minutes into the trip and bought cleaning supplies and cleaned the car! But besides that and the car being extremely uncomfortable, the worst part of the rental was actually the smell. The only thing I can compair the smell to is hot, wet cat food. The smell faded a little over time, but was most noticeable when the heat was on. It was terrible, and compacted by the fact that I needed to drive the car from eastern PA to VA to IN. Then from IN to VA to eastern PA, in January when the heat needed to be on all the time!!! It was a miserable experience. When I returned the car at the Hertz counter, I told them about my experience and the woman didn’t even say sorry it was a bad experience. I have been renting with Hertz multiple times a year for about five years, but after this experience I will have to do some true soul searching before I consider them in the future.
review from
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3.6
Cons: Had to pay more for a car with EZ Pass. Car smelled like smoke
review from
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10.0
Staff
Pros: The staff is fabulously awesome.
review from
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2.0
The place didnt exist
Pros: They literally booked me at a location that no longer existed. Then they refused to refund. I really loved that. Totally didn't ruin my vacation at all.
Cons: Everything. I never actually got my car and they kept 2/3rds of my money.
review from
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8.8
I loved the service
Pros: The rental counter personal were lovely. The car was clean and comfortable.
Cons: The car was clearly having some issues. I suspect it was a transmission issue that only occurred on occasion at low speeds or in park. It was disappointing because when I travel far distances in a rental car, I rent a car because I am concerned about having car issues with my own car. I don't expect these issues with a renal.
review from
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7.2
Basic Model Car - Bit Surpising
Pros: The basic daily rental fee was affordable, unlimited miles were definitely nice, excellent gas mileage, ease of pickup (fast counter service), dropoff was nice because an employee met us in the parking lot, noticed I had my 4 year old with me, and offered to drive us to the curb since it was raining. Kudos to him!
Cons: I have rented a lot of cars and was surprised to find that this was a basic bare bones model, no bells and whistles, not even a backup cam! The car smelled funky too...like a combination of body odor and a faint possible hint of cigarette smoke. It wasn't cleaned out thoroughly because I found some guys mail and drink bottle under the passenger seat. The worst part was that the damage waiver fee ended up costing more than the rental itself, $29/day or something crazy! I've always known damage waivers to range from $11-$17 per day so this was an unpleasant shock. I was just overall disappointed and usually I'm pretty easy to please.
review from
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10.0
Hertz in Allen town PA.
Pros: The attendent was willing to stay until my flight came in late that night.
Cons: The price of insurance was very high. The price of $45 for 4 days, for month it would be 337/mo, I'm not paying that much for 6months of insurance.
review from
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10.0
Pros: The young man at this location was professional, courteous, friendly and extremely efficient. Made everything go smoothly.
review from
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10.0
Super easy car rental and return.
Pros: The airport is very easy to get to and the Rental Car return lanes and parking lot are easy to find and get in and out of. The rental car counters are a very short walk and easy to find, and there are carts around to place your luggage on so you don't have to carry everything. The rental lot runners/employees are also very helpful if you have questions or need direction.
Cons: Honestly, there really isn't anything I didn't like about the ABE airport car rental experience.
review from
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10.0
Cons: Easy out, easy return! No mess.
review from
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10.0
Pros: Easy drop off, very clean car.
review from
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9.6
Pros: Easy, uncomplicated process. Very friendly and helpful employees!
review from
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10.0
Staff
Pros: The staff is fabulously awesome.
review from
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8.8
I loved the service
Pros: The rental counter personal were lovely. The car was clean and comfortable.
Cons: The car was clearly having some issues. I suspect it was a transmission issue that only occurred on occasion at low speeds or in park. It was disappointing because when I travel far distances in a rental car, I rent a car because I am concerned about having car issues with my own car. I don't expect these issues with a renal.
review from
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10.0
Hertz in Allen town PA.
Pros: The attendent was willing to stay until my flight came in late that night.
Cons: The price of insurance was very high. The price of $45 for 4 days, for month it would be 337/mo, I'm not paying that much for 6months of insurance.
review from
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10.0
Pros: The young man at this location was professional, courteous, friendly and extremely efficient. Made everything go smoothly.
review from
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2.0
Filthy car, poor customer service at drop off
Pros: The customer service at pickup was great!
Cons: When I picked up the car it was frozen solid. It took a lot of work to be able to open the driver side door and melt the windshield. The outside of the car had a lot of body deficiencies such as tape marks, scratches, and scuffs. I could have gotten over that, but as the car defrosted I realized that the windshield on the inside has tons of tiny wet marks which were also visible on the dashboard and the panel in front of the speed gauge. It looked like someone had sneezed all over the inside of the car (dashboard/windshield). It was so gross that I pulled over about 90 minutes into the trip and bought cleaning supplies and cleaned the car! But besides that and the car being extremely uncomfortable, the worst part of the rental was actually the smell. The only thing I can compair the smell to is hot, wet cat food. The smell faded a little over time, but was most noticeable when the heat was on. It was terrible, and compacted by the fact that I needed to drive the car from eastern PA to VA to IN. Then from IN to VA to eastern PA, in January when the heat needed to be on all the time!!! It was a miserable experience. When I returned the car at the Hertz counter, I told them about my experience and the woman didn’t even say sorry it was a bad experience. I have been renting with Hertz multiple times a year for about five years, but after this experience I will have to do some true soul searching before I consider them in the future.
review from
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3.6
Cons: Had to pay more for a car with EZ Pass. Car smelled like smoke
review from
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2.0
The place didnt exist
Pros: They literally booked me at a location that no longer existed. Then they refused to refund. I really loved that. Totally didn't ruin my vacation at all.
Cons: Everything. I never actually got my car and they kept 2/3rds of my money.
review from
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Dollar reviews
Car rental locations
Dollar
Locations in Allentown
3311 Airport Road
+1 610 231 8777
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Dollar reviews in Allentown
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friendly staff
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5.6
Frustrating experience
Pros: Car was perfectly clean, and had better features (forward automatic braking) than most rental cars.
Cons: Car was reported as full but came with 3/4 of a tank, though they did reimburse my refueling. Impossible to add a second driver without both drivers going to the desk, which is much stricter than any other rental company I have experienced.
review from
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7.6
Cons: No ride was provided to my home
review from
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2.0
Poor customer service
Pros: Clean and goood quality car
Cons: Poor customer service
review from
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8.0
Pros: efficient service
Cons: no one at the parking to collect vehicle
review from
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6.4
Cons: Drop off was OK, but car not ready until 45 minutes after pick up time. And only one lady at the counter handling 3 different car rental companies. She was great, but overworked.
review from
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10.0
Excellent
Pros: Cooperative representative, ready good car
Cons: Nothing
review from
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8.0
Cons: Awkward car return since the attendant in lot can not take care of the full return and so it is necessary to drop off car, and also go to different location for receipt and check out.
review from
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6.0
Not the car size I booked
Pros: Good staff
Cons: I searched Kayak fir a full size car deals , and your web site shows an offer from Dollar company that I took. When I went to pickup the car they inform me that it will be Nissan Versa!!! Which is a impact car. I had to pay more money to upgrade to full size car.They also charge me much higher for the insurance that the online options.
review from
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2.0
I paid much more than Kayak price
Cons: early termination fee and other fees
review from
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10.0
Pros: The car was clean and everything worked fine.
Cons: I was a little surprised that the car did not have cruise control.
review from
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2.0
Worst Experi nice Ever!!
Pros: Nothing
Cons: Dollar left me stranded without a vehicle. When I arrived at dollars counter, I was informed that they do not except debit cards. Unfortunately this is all I had with me and I had no other means of transportation. This was not mentioned anywhere in my reservation information from kayak.com. The agent at the counter told me that this was kayak.com's problem not a dollars issue.
review from
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7.6
Cons: No ride was provided to my home
review from
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8.0
Pros: efficient service
Cons: no one at the parking to collect vehicle
review from
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8.0
Cons: Awkward car return since the attendant in lot can not take care of the full return and so it is necessary to drop off car, and also go to different location for receipt and check out.
review from
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5.6
Frustrating experience
Pros: Car was perfectly clean, and had better features (forward automatic braking) than most rental cars.
Cons: Car was reported as full but came with 3/4 of a tank, though they did reimburse my refueling. Impossible to add a second driver without both drivers going to the desk, which is much stricter than any other rental company I have experienced.
review from
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2.0
Poor customer service
Pros: Clean and goood quality car
Cons: Poor customer service
review from
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6.4
Cons: Drop off was OK, but car not ready until 45 minutes after pick up time. And only one lady at the counter handling 3 different car rental companies. She was great, but overworked.
review from
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6.0
Not the car size I booked
Pros: Good staff
Cons: I searched Kayak fir a full size car deals , and your web site shows an offer from Dollar company that I took. When I went to pickup the car they inform me that it will be Nissan Versa!!! Which is a impact car. I had to pay more money to upgrade to full size car.They also charge me much higher for the insurance that the online options.
review from
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2.0
I paid much more than Kayak price
Cons: early termination fee and other fees
review from
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2.0
Worst Experi nice Ever!!
Pros: Nothing
Cons: Dollar left me stranded without a vehicle. When I arrived at dollars counter, I was informed that they do not except debit cards. Unfortunately this is all I had with me and I had no other means of transportation. This was not mentioned anywhere in my reservation information from kayak.com. The agent at the counter told me that this was kayak.com's problem not a dollars issue.
review from
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Thrifty reviews
Car rental locations
Thrifty
Locations in Allentown
3311 Airport Road
+1 877 283 0898
All Thrifty reviews
Thrifty reviews in Allentown
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2.0
Bald Tires
Pros: I can’t really complain about the rate. It was quite affordable.
Cons: Even if you are paying a good rate, you should expect that the car would at least be safe. The front tires had NO tread left and i was having to drive in the rain! Every time I would start from a stop the tires would spin out!!! Yikes! And when breaking the antilock breaks would engage. Definitely one of the scariest drives I’ve driven!!! Also, I had no idea that the location was NOT on airport like all of the other locations! Someone should apprise you of this so you don’t miss your flight!!!
review from
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7.2
Bad phone customer service
Pros: Great price and various cars models to pick from.
Cons: Horrible phone customer service to extend rental reservation.
review from
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10.0
Pros: Pick up and drop off were quick and easy
review from
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10.0
Pros: Great car. Quick service.
Cons: The cost of one additional driver was unnecessary.
review from
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3.2
Ended up cancelling
Pros: Pick up area was clean (but it was an airport after all)
Cons: Staff member was rude, unhelpful and obviously didn't like her job. We cancelled on the spot. After we cancelled the next person in line asked do they have any available cars and she almost shouted NO!
review from
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6.0
Customer service
Pros: Young lady at counter was great
Cons: Getting a hold of someone to extend rental and to speak about other details was horrible
review from
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10.0
Excellent service.
Pros: The rental person was friendly and knowledgeable.
Cons: I was satisfied with everything.
review from
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2.0
Bald Tires
Pros: I can’t really complain about the rate. It was quite affordable.
Cons: Even if you are paying a good rate, you should expect that the car would at least be safe. The front tires had NO tread left and i was having to drive in the rain! Every time I would start from a stop the tires would spin out!!! Yikes! And when breaking the antilock breaks would engage. Definitely one of the scariest drives I’ve driven!!! Also, I had no idea that the location was NOT on airport like all of the other locations! Someone should apprise you of this so you don’t miss your flight!!!
review from
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3.2
Ended up cancelling
Pros: Pick up area was clean (but it was an airport after all)
Cons: Staff member was rude, unhelpful and obviously didn't like her job. We cancelled on the spot. After we cancelled the next person in line asked do they have any available cars and she almost shouted NO!
review from
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6.0
Customer service
Pros: Young lady at counter was great
Cons: Getting a hold of someone to extend rental and to speak about other details was horrible
review from
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Car rental locations
Sunnycars
Locations in Allentown
3311 Airport Road
Car Rental Locations in Allentown
When to Book a Rental Car in Allentown
Average daily price per month
Rental car prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Allentown
- Book your rental car in Allentown at least 2 weeks before your trip in order to get a below-average price
FAQs About Renting a Car in Allentown
What is the best rental car company in Allentown?
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Allentown are Alamo (8.7, 6493 reviews), Enterprise (8.5, 12829 reviews), and Avis (7.6, 2244 reviews).
Which car rental companies are at the airport: Philadelphia Airport (PHL)?
Car rental companies onsite at Philadelphia Airport include Dollar, Thrifty, Enterprise, Advantage, Budget, Hertz, Sixt and Alamo.
Which car rental companies will pick you up at the airport: Philadelphia Airport (PHL)?
Car rental companies that offer shuttle or pick-up services from Philadelphia Airport to off-airport locations include Dollar, Thrifty, Enterprise, Advantage, Budget, Hertz, Sixt and Alamo.
How can I find car rentals near me in Allentown?
Take a look at our extensive car rental location map to find the best rental cars near you.
