Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Positive experience!
Pros: Received vehicle upgrade at no charge. Pleasant and helpful customer service.
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7.2
Cons: Reserved a full size sedan and all they had was an F150 pick up.
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7.6
No one was as the counter to complete the rental transaction ...had to
Pros: Price and car
Cons: Agent had to cover 2 counters and wasn’t able here when we arrived...had to wait for our car 15 minutes...
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10.0
Pros: Enjoyed the free upgrade! Friendly agent at ABE check out. Very efficient and friendly agent at PHL return. Appreciate the great rate without drop off charge on one way rental.
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10.0
One Way SUV from PA to FL
Pros: A low milage Toyota 4 Runner was a great deal. Had to pay a few dollars more per day but worth it.
Cons: I ordered a smaller RAV 4 (or similar) but when I arrived they wanted to give me a Jeep Patriot. No way I driving a Jeep 1,000 + miles.
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2.0
Pros: Being told that someone would be there when my flight arrived so that I could rent my car.
Cons: Spending an extra $400 for the weekend so I could be where I needed to be for a wedding I was part of. I will never in my life rent from this company again.
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6.0
Unorganized for both pickup and dropoff
Pros: There was only one person at the counter handling multiple companies. Despite all the car company names, there are in reality only several rental companies. I waited 20 minutes to pick up my car, and then it wasn't in the location I was told. The car had a little bit of a deodorizer smell to it, almost as if someone had previously smoked in it. For dropoff, there wasn't anyone in the lot. We had to walk all the way inside through barricades (the airport is under construction), and again wait as only one person was handling about 4 or 5 different rental company names.
Cons: Wait times for pickup and dropoff.
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6.8
Nice upgrade, rude counter help
Pros: Glad they stayed for the multiple flight delays appreciated the free upgrade to luxury but would have preferred the smaller car I requested
Cons: Counter help was RUDE. Barley spoke and couldn't answer anything. Rental info was wrong and I was told to DEAL with it.
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10.0
Great Alamo experience in Pennsylvania
Pros: Easy pickup and dropoff experience
Cons: The Jeep vehicle was poor, in terms of features and pickup
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8.8
Pros: Everything. Actually thinking about purchasing vehicle now
Cons: Ease of pickup and drop-off. Very confusing setup
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9.6
Cons: Made 4:45 AM drop-off. No one there, just a slotted cardboard box sitting on counter with no info at all. Hope it was for just the key and remote as I left nothing else.
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7.6
Mirage is tiny...
Pros: The car was new picked it up on a rainy evening. The process is very smooth, friendly and professional. This is why I enjoy renting at ABE airport. Only sad thing was the dirty outside windows Suggestion: a little windex before you turn the car over.
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10.0
Positive experience!
Pros: Received vehicle upgrade at no charge. Pleasant and helpful customer service.
review from
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10.0
Pros: Enjoyed the free upgrade! Friendly agent at ABE check out. Very efficient and friendly agent at PHL return. Appreciate the great rate without drop off charge on one way rental.
review from
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10.0
One Way SUV from PA to FL
Pros: A low milage Toyota 4 Runner was a great deal. Had to pay a few dollars more per day but worth it.
Cons: I ordered a smaller RAV 4 (or similar) but when I arrived they wanted to give me a Jeep Patriot. No way I driving a Jeep 1,000 + miles.
review from
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10.0
Great Alamo experience in Pennsylvania
Pros: Easy pickup and dropoff experience
Cons: The Jeep vehicle was poor, in terms of features and pickup
review from
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8.8
Pros: Everything. Actually thinking about purchasing vehicle now
Cons: Ease of pickup and drop-off. Very confusing setup
review from
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9.6
Cons: Made 4:45 AM drop-off. No one there, just a slotted cardboard box sitting on counter with no info at all. Hope it was for just the key and remote as I left nothing else.
review from
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7.2
Cons: Reserved a full size sedan and all they had was an F150 pick up.
review from
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7.6
No one was as the counter to complete the rental transaction ...had to
Pros: Price and car
Cons: Agent had to cover 2 counters and wasn’t able here when we arrived...had to wait for our car 15 minutes...
review from
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6.8
Nice upgrade, rude counter help
Pros: Glad they stayed for the multiple flight delays appreciated the free upgrade to luxury but would have preferred the smaller car I requested
Cons: Counter help was RUDE. Barley spoke and couldn't answer anything. Rental info was wrong and I was told to DEAL with it.
review from
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7.6
Mirage is tiny...
Pros: The car was new picked it up on a rainy evening. The process is very smooth, friendly and professional. This is why I enjoy renting at ABE airport. Only sad thing was the dirty outside windows Suggestion: a little windex before you turn the car over.
review from
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2.0
Pros: Being told that someone would be there when my flight arrived so that I could rent my car.
Cons: Spending an extra $400 for the weekend so I could be where I needed to be for a wedding I was part of. I will never in my life rent from this company again.
review from
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6.0
Unorganized for both pickup and dropoff
Pros: There was only one person at the counter handling multiple companies. Despite all the car company names, there are in reality only several rental companies. I waited 20 minutes to pick up my car, and then it wasn't in the location I was told. The car had a little bit of a deodorizer smell to it, almost as if someone had previously smoked in it. For dropoff, there wasn't anyone in the lot. We had to walk all the way inside through barricades (the airport is under construction), and again wait as only one person was handling about 4 or 5 different rental company names.
Cons: Wait times for pickup and dropoff.
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