Chapel Hill car rentals

Cons: Car wasnt clean and had sand everywhere

Cons: They called and CANCELLED my reservation. Said he had ABSOLUTELY NO VEHICLES to rent to me. I went immediately back on kayak (and other websites) and saw NUMEROUS listings for vehicles at this EXACT LOCATION

Cons: Arrived at pickup time and no cars were available. Didn't get a car until an hour and a half later after waiting in the lobby. The agent said she was waiting for a fleet of cars to arrive from the airport and had no idea when they would arrive. Many others with reservations that morning ran into the same problem. We all had to wait for the cars to be returned. Hairy situation! I felt bad for the agent working that day. It wasn't her fault that there were no cars available but we did all have reservations.

Cons: Reserved car 2 weeks in advance. Get a call 4 hours before pickup time to tell me there are no cars. Had to scramble to find a car at another company.

Cons: Difficult to actually find. It is located in the Sheraton. Would have been much easier if that was denoted on the address. The car was in great condition and easy to drive but it was dirty and had a bad smell. Had to drive 12 hours with the window cracked for fresh air.

Cons: The was no customer service at all and they only offered me a different location at twice the rate I was originally confirmed for.

Cons: We got there and were informed they couldn’t confirm same day rentals and there was no car for us. We had to book a different car using a different platform from a different location. It was a waste of our time and energy.