|Pick-up location||Coral Springs|
Pros:Very easy. Open at 8:00 am, like the website said. No hard up sale
Cons:Return was super easy. Tough to make anything better
Pros:Received a brand new car! Perfect for our family for the weekend.
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Pros:Good car, ready for pick up when scheduled with very little delay. Pleasant staff.
Cons:Car had a lingering odor of tobacco. I am a non-smoker.
Cons:Never rented the car because when I arrived, the rude customer service agent informed me that there were no cars. She offered no alternative or apology.
Cons:Scheduled for noon pick up time car wasent even there till 1:39 glad I didn’t have plans. Car was damaged. About a nickel sized hole in the bumper along with plastic silver piece sticking out exposing parts. Back haven’t been cleaned. I found goldfish and other assorted snacks in the cup holder.
8.0 Very good
Cons:Charged me too much initially by accident but I caught it and had them correct it.i
Pros:Simple and easy check out and in process
Cons:Vehicles was a little too expensive
Pros:Car was nice
Cons:Staff and policy
Cons:They didn’t have any cars. To fulfill my reservation.
Pros:From the online reservation to the in-store pickup, the entire process could not have been better executed in any way.
Pros:I asked for car Rantel by the airport andi got one a half-hour away and I had to pay $50 more because of that
Cons:Bad service, non apologetic. I rented from Hertz!
8.0 Very good
Pros:Drop off was quick and easy.
Cons:The car could of been a bit cleaner
Pros:The staff was very friendly and helpful even during these difficult times
Cons:The car is a very basic model, but great for the price
Cons:We will not rent from Hertz again.
Pros:The vehicle worked fine 3
Cons:I made a pre paid reservation a month earlier When i went to pick up the vehicle, you did not have it available. A similar vehicle was returned as I was about to leave and because I really didn't have more time to lose, I took it. Dirty and with less of a quarter tank of gas. The vehicle was fine but don't think I should have had to go thru the stress. My Hertz experience in Mexico was great. Pretty sad our quality here wasn't up to par. The crew did ask me to wait to get the vehicle ready. I prepaid it so o could leave as scheduled for my trip.
Cons:Booked the rental to evacuate from hurricane Irma, went to pick up the car 4 days before The storm and the locations closed without telling anyone even though our rental was confirmed. Called customer service and they told me if I wasn't willing to drive an hour north to a different location then I was out of luck.. this was the least professional experience I've ever had
Cons:the car was very dirty, I was offered a large car and they gave me a compact one with smaller space.