Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
4.2
Okay
14 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
4.0
Value for money
2.6
3 locations in Edison
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Reviews
2.8 Mediocre
Sep. 2020
Pros:
I was charged around 100 dollars extra since I dropped off around 40 mins off the time from what I picked up the car. This is ridiculous!!! This was the first and the last time I will be renting from here. Staff does not know what they are doing. For anything the answer is the system does it, I don’t know. First of all, it took for ever to rent the car, only one choice, no options to pick from, computer system was slow, etc.Cons:
To not get charged, basically it’s around 1 day’s rental cost.5.2 Okay
Jul. 2020
Cons:
The car was a complete mess when we picked it up.2.0 Mediocre
Sep. 2019
Pros:
The one and only employee who was in there was friendly but seemed in a hurry to get out of there. She left before I did with the rental.Cons:
Just about everything. Place sucked, girl was nice, car was wrong and so tiny and had stains all in the back. The drop off was me throwing a key on a garage floor. No one to speak to about the light that went on when I first came in. (Toyota Yaris) Won’t be back.10.0 Excellent
Oct. 2018
Pros:
Very convenient location across the street from Amtrak's Metropark station--and MUCH cheaper than renting at Newark Airport!9.6 Excellent
Aug. 2018
Pros:
Staff was friendly and efficient. No wait to pick up. Car was brand new and very clean.Cons:
Price was a bit high, tho I did rent last minute.4.0 Okay
Oct. 2017
Cons:
they change the rate on the car to double in the middle of my rental , I have to work awhile my car is being fix but come on..2.0
Mediocre
3 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
8.0
Value for money
2.0
2 locations in Edison
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2.0 Mediocre
May 2021
Pros:
Customer serviceCons:
Never book cars with agents. You never know what you will get. The Car was smoking car, wovel / shakes at 50ml/hour, wheel balancing not good.2.0 Mediocre
May 2021
Pros:
Customer serviceCons:
Never book cars with agents. You never know what you will get. The Car was smoking car, wovel / shakes at 50ml/hour, wheel balancing not good.Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Edison
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8.0 Excellent
Aug. 2019
Cons:
There was no pickup and drop off service9.2 Excellent
Mar. 2017
Pros:
Service at the counter, cost, and car condition.Cons:
Inside cleanliness8.0 Excellent
Aug. 2019
Cons:
There was no pickup and drop off service9.2 Excellent
Mar. 2017
Pros:
Service at the counter, cost, and car condition.Cons:
Inside cleanlinessHertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Edison
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Reviews
6.0 Good
Jul. 2018
Pros:
relatively quick pick upCons:
agent should have mentioned what the story with the ezpass thing was (I still have no idea whether it was functional - it had tape over it)6.0 Good
Jul. 2018
Pros:
relatively quick pick upCons:
agent should have mentioned what the story with the ezpass thing was (I still have no idea whether it was functional - it had tape over it)2 locations in Edison
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2.0 Mediocre
Jun. 2017
Pros:
Nothin2.0 Mediocre
Jun. 2017
Pros:
NothingCons:
Was not informed that there was a 250 mile radius for the car and spent money on a wasted day before returning it only to be late to a wedding2.0 Mediocre
Apr. 2017
Cons:
The morning of rental, I was informed that they did not have a "payles vehicle". I was offered a Avis or Budget vehicle for about 5times the Payles rate. In addition, I was informed that the Payles vehicles could not be driven out of the state during the rental period. I decided not to rent any car from this company.9.2 Excellent
Apr. 2017
Pros:
Great customer service, good pricing, nice car, great overall experience!Cons:
Long wait time at counter due to only one agent at the desk at the time.2.0 Mediocre
Feb. 2017
Cons:
They had five reservations for 1 car. They called a few hours before the reservation to "check" if I would be there for the reservation, and to say the car may not be there. Went with another option entirely. Absolute nonsense of a business model. Will never rent from them.8.0 Excellent
Jan. 2017
Pros:
Staff worked with my wife and I and communicated clearly got us on the road in a timely manner.Cons:
I had signed up online for a decent price. The car was advertised as unlimited miles. However, my wife and I were planning to drive outside the zone permitted by the renter, so we ended up paying $20 more than was quoted online. We still got a good deal, however the driving zone NEEDS to be communicated and made clear on the website when reserving a car online.Autoteam Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Edison
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Edison
Most popular car type | Intermediate |
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