Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
Easirent
4.5
Okay
126 reviewsCleanliness
6.2
Comfort
5.7
Pick-up/Drop-off
4.4
Value for money
5.0
One location in Hayes
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Reviews
2.0 Mediocre
Nov. 2019
Pros:
Nothing! Stay away and help put disreputable businesses out of business!Cons:
Bait and switch. Got a price that looked great, but when I got there not only did they have an inferior car to the one I booked, that they tried to pass off, but the price they charged was over 40% higher than when I booked online. (Looking at the other reviews, I'm not the only one in this position) I walked out after confirming that they wouldn't charge me anything, and they charged me over 90 dollars (in dispute with credit card). I then went to a big name brand like I should have in the first place.4.0 Okay
Sep. 2019
Pros:
The Pickup was the worst pickup scenario I've ever seen. There's a kiosk to 'skip the line' that you can use, but you need to get in the line after anyway. We had to deposit about $1200. The pickup process took about 2 hours. The car we received wasn't the class we requested, nor clean.Cons:
Clearer indication of where to go when arriving. More staff. Working Kiosks. A real waiting area. Quicker service. Most importantly advance information on required deposits (I would never have rented from here had I known it was a $1200 USD deposit required).2.0 Mediocre
Aug. 2019
Pros:
The young teenager working there was probably the only person that was courteous and understanding there.Cons:
Booked car for 11am. Didn't get car until 1:45pm. Car was wall banged up and cut on tire. They said it's all good. Protested to get another car as I didn't feel safe. Returned car at 11:45amnext day to be scold by clerk who said needed to be returned by 11 and others waited for 3h for it. Scammers!2.4 Mediocre
Aug. 2019
Pros:
I can't think of anything.Cons:
A clean car, not waiting for an hour to, a car that had been serviced and didn't breakdown on the M4, better customer service, clearer information on using a travel credit card for accident coverage.2.4 Mediocre
Jul. 2019
Pros:
Terrible experience. They wanted to give us a much smaller car than we reserved and we did not fit. They wanted to charge us more than double for a bigger car. They were so rude and did not care. We had 2 small children and a disabled person with us. Money wasted. Day ruined.Cons:
Everything2.0 Mediocre
Jun. 2019
Cons:
Although I had checked in online in advance, all customers had to wait in the line to set up the car hire insurance. It took 45 minutes to get through the line, and the booked automatic car never came after 2 hours. The man checking customers in kept making rude comments about them.GREEN MOTION
5.9
Okay
37 reviewsCleanliness
7.4
Comfort
7.0
Pick-up/Drop-off
5.0
Value for money
6.2
2 locations in Hayes
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Reviews
6.0 Good
Mar. 2020
Pros:
Couldn't tell you, had to cancel our trip due to the coronavirus. I did get a refund nice and easily that was convenient.2.0 Mediocre
Jan. 2020
Cons:
They are a corrupt business that rip off customers, just see news articles online (e.g false damage claims, not honoring rates). Because they appear on Kayak they also damage Kayak’s brand too).2.8 Mediocre
Jan. 2020
Cons:
They say free shuttle but you have have to pay for tickets both ways and email them receipt when you get home to get reimbursed( as far as I’m concerned that’s not free). Car exterior was very dirty on pickup and they require you to go out alone and look for additional damage on a dirty car to see if you can find something they missed. Standard legally required insurance was not included in price of car through booking site( or that’s what they said when I got there). Overall it felt like a dirty slimy operation that is designed to rip people off every chance they get. Every body re ting there was angry and seemed to feel the same way. Staff was for most part indifferent to the negativity by the customers and you can tell they just deal with it all day due to the companies for policies. Definitely worth layyng a little extra to go with a sta and brand such as enterprise or Alamo etc....6.8 Good
Oct. 2019
Pros:
We were surprised at the extra costs at the point of sale from when we did the online booking. The staff were very helpful in giving us options and a better deal though.Cons:
They need to advertise the extra costs beyond what is quoted online. There were two other customers just while we were there very angry with the rise in quote.4.0 Okay
Sep. 2019
Cons:
They were grilling me for a small scratch on the car. Luckily I had a picture showing the scratch existed before I picked the car. Lot of hidden charges almost double the amount.2.8 Mediocre
Apr. 2019
Pros:
Nothing at allCons:
Rude staff Hidden extras Ridiculous deposits required unless you paid more hidden extra fees. If it seems too cheap to be true, it probably is. Dirty car Not given the car class that was booked Queues queues queues Requirement for so many forms of ID Make sure you read ALL the T’s & C’s.Ace
4.9
Okay
34 reviewsCleanliness
7.9
Comfort
5.9
Pick-up/Drop-off
4.9
Value for money
5.9
One location in Hayes
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Reviews
2.8 Mediocre
Mar. 2020
Pros:
Very confusing process. Ended up paying triple of what I thought I was going to. I would suggest a more reputable brand. Might cost more on paper but not worth the headache of this rental experience.Cons:
Shuttle to the car park. Clear terms and conditions.3.6 Mediocre
Feb. 2020
Cons:
The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick up6.8 Good
Sep. 2019
Pros:
Clean new car.Cons:
More information about the true costs incurred with the rental (e.g. insurance, milage).2.0 Mediocre
Jul. 2019
Pros:
Bad customer serviceCons:
Better communication2.0 Mediocre
Jul. 2019
Pros:
The drop off was fast.Cons:
I had a reservation for a car which the sales staff completely ignored to start a new transaction. They proceeded to ignore pricing to push their insurance plan, and basically wouldn't let you leave until you had purchased it. I literally told them what I thought they were doing was a scam.3.6 Mediocre
Jul. 2019
Pros:
Terrible pickup and dropoff. Hidden feeskeddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Hayes
Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hayes
Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hayes
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hayes
Goldcar Rental SP
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hayes
Move Mee
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hayes
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hayes
Most popular agency | Enterprise |
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Most popular car type | Compact |
Average price | C$ 83/day |
Good deal | C$ 83/day |