Car hire at London Gatwick Airport
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London Gatwick Airport car rental reviews and directory
Easirent
4.3
Mediocre
50 reviewsCleanliness
4.8
Comfort
4.8
Pick-up/Drop-off
4.1
Value for money
3.8
2 locations in London Gatwick Airport
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4.0 Mediocre
Jan. 2020
Pros:
At pickup the vehicle was given away and we had to pay for an upgrade. We also had to buy insurance, as we could not show proof that our credit card covered excess insurance laibility. Shuttle buses run every 45 minutes, so there is a long wait3.2 Poor
May 2019
Pros:
It was a nice dayCons:
LGW to their location is a pain with all your bags You can’t use your own insurance so have to buy their expensive policy Quote said unlimited miles but you only get 100 per day Misleading bait & switch company. Not recommended2.0 Poor
Aug. 2018
Cons:
absolute scam .. sell you a cheap hire package then bully you into paying to reduce the excess ....95 pound charged to your card for fuel that you may get back if you are very lucky . returned my car with a small scratch and was informed well that's your 500 gone .. without even looking at the car .. add to that the 75 pound admin charge and there all round indifference and ignorance to how to treat ppl with dignity made it a horrible experience ... stay well clear from easirent scam artists whose business model is rent cheap because once we've got their card details we can rob them blind .. Steer well clear3.2 Poor
Aug. 2018
Cons:
The lack of information about what shuttle to get from the airport. The schedule of the shuttle from the airport once I finally found out which bus it was... it was once every HOUR. Once on the bus, seeing that you had to pay 3 GBP EACH to travel. Not taking card on the bus... because we were not informed we had to pay. Then arriving at the rental place faced with a queue of 10 people... took me 4 hours from landing to getting the car and home (7 miles away) Then being told my booking did NOT have CDW and therefore it was an extra 70 GBP. NOT IMPRESSED.2.0 Poor
Jun. 2018
Pros:
Nothing. Do not do business with this companyCons:
Long wait for shuttle and long distance to drive. Additional fees and charges plus insurance requirements applied and incorrectly stated as legal requirements for cow in UK. Then required increased rental cost as they did not have booked car available. Decided to use another company at airport as it became cheaper and much more pleasant/customer oriented. Do not honor bookings as made or requirements on their own website.2.0 Poor
Jun. 2018
Pros:
Absolutely nothing.Cons:
Forced me to get insurance even though I had it through my credit card. Charged me a one-way fee even though my reservation said there would not be one. Did not provide me with a contract.keddy by Europcar
10.0
Wonderful
2 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in London Gatwick Airport
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10.0 Wonderful
Nov. 2018
Pros:
Very good friendly service.8.8 Very good
May 2017
Pros:
Service on reception - not getting the hard sell for insurance. And not getting ripped off with fraudulent damage Claims like enterprise heathrow!Hertz
8.8
Very good
20 reviewsCleanliness
9.5
Comfort
9.3
Pick-up/Drop-off
8.2
Value for money
8.6
2 locations in London Gatwick Airport
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3.6 Poor
May 2018
Cons:
I didn´t like that Hertz charged me more than my reservation. I made a complaint but neither Hertz nor Car Rentals would do anything about it. They´ve also charged for something I dind´t asked for.9.2 Wonderful
Apr. 2018
Cons:
Drop off at Heathrow involves a coach, a bit slow going10.0 Wonderful
Dec. 2017
Pros:
Good car. Easy process.8.8 Very good
Nov. 2017
Pros:
The staff was polite and helpful.Cons:
We waited for the Hertz shuttle at the airport for over 25 minutes before finally just taking a cab. We try to call them and got no answer. We also tried to use their FaceTime at the kiosk inside the airport, but we're unable to reach them.10.0 Wonderful
Jul. 2017
Pros:
Quick and easy!6.0 Okay
Jul. 2017
Pros:
Upgrade to Nissan SUV was nice but it's a big vehicle for a British back roads. Everyone seemed to be getting an SUV or Mercedes- thank goodness she didn't try to give us the latter.Cons:
Lengthy wait at pickup, no one in LGW North Terminal office at all for first 10+ min. She called for help and help came, though, and everyone was friendly.Budget
8.5
Very good
6 reviewsCleanliness
9.1
Comfort
8.8
Pick-up/Drop-off
8.2
Value for money
7.7
One location in London Gatwick Airport
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10.0 Wonderful
Oct. 2022
8.0 Very good
Aug. 2022
8.0 Very good
Jun. 2022
4.0 Mediocre
May 2022
10.0 Wonderful
Apr. 2022
Sixt
6.2
Okay
12 reviewsCleanliness
7.5
Comfort
7.0
Pick-up/Drop-off
6.0
Value for money
6.5
One location in London Gatwick Airport
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4.0 Mediocre
Aug. 2022
10.0 Wonderful
Jun. 2019
Pros:
No fuss, get what you paid for! No up sell/over sell! Navigation system was all inclusive instead of another add-on. Easy access at Gatwick although I feel that location is “very tight” for pickups and drop-offs! Staff are friendly and helpful!Cons:
They gave me a C4 Cactus which was an awful drive. I feel an offer of car type of other compacts would have been better!10.0 Wonderful
Mar. 2018
Pros:
The car was brand new 1series4.8 Mediocre
Oct. 2017
Pros:
Nothing.Cons:
Awful, terrible lousy and expensive We arrived at 10am to collect our prebooked car and had to wait 90 minutes for it to be ready. Awful customer service from the front desk agent and a man who claimed to be the regional manager. While waiting we discovered that we could have booked the same car £50 cheaper with Avis who didn't have any wait. CDW wasn't included in the rate but wasn't clear. Be very careful, you'll get stung! Never again.10.0 Wonderful
Jun. 2017
Pros:
Service at pick up was prompt and pleasant , upgrade was an enjoyable ride .Thanks.2.0 Poor
Jan. 2023
Europcar
6.1
Okay
11 reviewsCleanliness
7.6
Comfort
7.1
Pick-up/Drop-off
5.1
Value for money
6.1
2 locations in London Gatwick Airport
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4.4 Mediocre
Jun. 2019
Cons:
I don't know why but the price was duble.2.0 Poor
Apr. 2019
Pros:
Kayak and carrentals were providing incomplete information about car rental process and cost. Quotation was given without insurance cost which once added inflated the overall cost to become very expensive and noncompetitive. This may be good for US residents with the right credit card.Cons:
You must provide clear guidance on insurance issue and whether it is included or not. I paid four times the quoted price for half the period and my main concern was to return the vehicle ASAP rather than getting on with my trip. The trick of small print was not expected from big providers like you.8.8 Very good
Mar. 2019
Pros:
Pick-up was slow; they could have done with more staff. The ones who were there coped very well. The duty manager kept us all informed as to the progress of the queue, which was much appreciated. Dorota (Dorothy) checked me in and provided excellent customer service.Cons:
See above.8.4 Very good
Sep. 2018
Pros:
No issue with the car and we drove about 850 milesCons:
Waited in line for 30 minutes to pick up the car Inside front windshield was not cleaned well before pickup6.8 Okay
Aug. 2018
Pros:
The car was clean and ran well, and they were very friendly on pickup and drop off.Cons:
Your Canadian insurance is not applicable in Europe. Only in North America. Well, remember when you get extra insurance in Canada, and it’s $10 a day? Not in Europe. The first quote from the attendant was 42 pounds a day (that’s $70 CAD!!!). Yes. A day. When we started asking questions, it got better. Roadside assistance removed. 12 pounds. Our $200 quote for a rental turned into $550. However, all said and done, they treated us well, and the car was clean and comfortable (although check for a spare - we had none). When we talked to our friends who rented in Ireland, they made all the arrangements to rent from Canada, and the cost was identical. So the warning is, the cost you see is for the rental. Multiply it by 150 to 200% for the real cost.4.4 Mediocre
Mar. 2017
Pros:
The car was clean. That's about it. Everything else is wrong with this agency.Cons:
They don't advertise they will force you to buy insurance at 20 pounds a day or you won't be able to take the car! In addition, when you pay with a non-UK credit card (which of course accepts pounds) they will convert themselves to pound sterling and rob another 3.5% of the total. Avoid them if you have the chance.Avis
6.0
Okay
7 reviewsCleanliness
7.3
Comfort
7.0
Pick-up/Drop-off
6.6
Value for money
6.0
One location in London Gatwick Airport
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5.2 Fair
Apr. 2017
Pros:
The car was fine and the staff was friendly.Cons:
The rental agency is in the Crown Plaza Hotel in Crawley far from the airport. The shuttle only comes once every 45 minutes so be sure to very arrive early not to miss your flight, and be prepared for a long cold wait at the bus stop.2.0 Poor
Apr. 2022
10.0 Wonderful
Feb. 2022
2.0 Poor
Dec. 2021
GREEN MOTION
5.1
Fair
12 reviewsCleanliness
7.0
Comfort
6.3
Pick-up/Drop-off
5.0
Value for money
5.8
One location in London Gatwick Airport
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4.0 Mediocre
Oct. 2019
Cons:
Shuttle driver treated bags badly and they were badly scratched just from airport to offsite location. Location is hard to find to return cars. Cheap up front rate uktimstely four times higher when essential navigation and insurance are added.2.0 Poor
Jan. 2019
Cons:
The terms and conditions state that the driver must hold a full licence for longer than 2 years. This is the case for me but I was refused hire due to the issue date on my UK licence being less than 2 years (since it was a replacement of my full Australian licence). It would have been a simple call to DVLA to confirm this was the case, but the staff member said there was nothing they could do and I was not allowed to hire a car.2.0 Poor
Jul. 2022
6.0 Okay
Jun. 2022
6.0 Okay
May 2022
6.0 Okay
May 2022
INTERRENT
3.2
Poor
1 reviewCleanliness
2.0
Comfort
4.0
Pick-up/Drop-off
3.0
Value for money
4.0
One location in London Gatwick Airport
Ace
No score available yet
One location in London Gatwick Airport
Enterprise
No score available yet
One location in London Gatwick Airport
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2.0 Poor
Aug. 2017
Pros:
The car.Cons:
We picked up the car at LONDON GATWICK airport and it would have been helpful if the girl who processed our pick up could have informed us about the LONDON CONGESTION CHARGE. We learned about it after driving in to London twice. You can pay the charge before going in to London and it is A LOT CHEAPER.. now we have to pay the fines AND PAY ENTERPRISE A 35 GBP processing fee per fine. I understand it is our responsibility to be aware of things but a little heads up would have been appreciated. Especially when we dropped off the car at Stansted and were told by the young man who processed the return that we should have been advised about the London Congestion charge.10.0 Wonderful
Apr. 2017
Pros:
Extremely friendly staff, fast service, will book again!Cons:
Nothing!7.2 Good
Oct. 2016
Pros:
Vehicle cleanliness and overall high standard of maintenance that was obvious from the beginning.Cons:
Salesman used fear mongering and scare tactics in order to force an upgrade on the insurance coverage, ever after they had been shown a 3rd party full coverage proof of insurance. Salesman was manipulative and overall dishonest with regard to the percentage of all rentals returned with serious or 'dead-lining' mechanical damage for drivers who did/did not purchase the additional insurance coverage from the agency.8.8 Very good
Sep. 2016
Pros:
Price. efficiency of pick up and drop off. Color of car. Gas mileage. Looks of car (lots of amused comments). Size for traffic and city driving. Your staff were super helpful.Cons:
Engine size - zero power. Enough for around town but on a long trip (London to Exeter) not good. Seats were not great for long ride - was glad to get out. BUT it did the job and we'll be back.Thrifty
No score available yet
One location in London Gatwick Airport
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10.0 Wonderful
Jan. 2018
Pros:
getting upgraded to a brand new (11miles on the clock) car with heads up display.Cons:
nothing10.0 Wonderful
Jan. 2017
Pros:
Dropped off the car in front of the hotel as rental bays were about 70m walk from hotel entrance and we had A LOT of luggage. The Thrifty Associate came out to check the car while we unloaded the luggage, so we could catch the next bus to the airport terminal. He then parked the car for us in the rental bays. Everything done in 5 minutes - couldn't have asked for a better drop-off experience.Cons:
Nothing negative - everything was perfect4 locations in London Gatwick Airport
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One location in London Gatwick Airport
from C$ 86/dayLocations in London Gatwick Airport
Gatwick Airport South Terminal
+44 1293 609119
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One location in London Gatwick Airport
Locations in London Gatwick Airport
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One location in London Gatwick Airport
from C$ 37/dayLocations in London Gatwick Airport
London Gatwick Ap
+44 1293 569538
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One location in London Gatwick Airport
from C$ 42/dayLocations in London Gatwick Airport
London Gatwick South Terminal LONDON GATWICK AIRPORT
+44 1293 839700
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One location in London Gatwick Airport
Locations in London Gatwick Airport
Gatwick Airport (LGW)
+44 843 309 3030
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One location in London Gatwick Airport
Locations in London Gatwick Airport
London Gatwick Airport, Lower Forecourt Road
+44 844 499 3399
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One location in London Gatwick Airport
Locations in London Gatwick Airport
Fleming Way
+44 1293 300367
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One location in London Gatwick Airport
from C$ 11/dayLocations in London Gatwick Airport
Windmill Garage, Old Brighton Rd S
+44 203 898 0140
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One location in London Gatwick Airport
Locations in London Gatwick Airport
Green Motion Gatwick, Gatwick Business Park
+44 1293 855100
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One location in London Gatwick Airport
from C$ 129/dayLocations in London Gatwick Airport
Gatwick Airport South Terminal
+44 1293 609119
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One location in London Gatwick Airport
Locations in London Gatwick Airport
London Gatwick South Terminal LONDON GATWICK AIRPORT
+44 129 346 1061
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One location in London Gatwick Airport
Locations in London Gatwick Airport
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One location in London Gatwick Airport
Locations in London Gatwick Airport
London Gatwick South Terminal
+86 10 6064 1387
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One location in London Gatwick Airport
from C$ 14/dayLocations in London Gatwick Airport
Gatwick Airport (LGW)
+44 330 094 9033
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Car rental locations at London Gatwick Airport
Good to know
Most popular agency | GREEN MOTION |
|---|---|
Most popular car type | Mini |
Average price | C$ 76/day |
Good deal | C$ 47/day |
Top tips for renting a car at London Gatwick Airport
- Car rental at London Gatwick Airport is convenient because it has some of the largest car rental companies in the world, with a wide range of vehicles to choose from. Renting a car at this airport means that you can explore the nearby villages and countryside as well as some of the major cities.
- Some of the common car types for car rental at London Gatwick Airport include sedans, 4x4s, minibuses, convertibles, vans, and sportscars. Sedans are ideal for those who want to visit some of the nearby towns in England. 4x4s and minibuses are perfect for small groups, especially if they are traveling on a budget. Sportscars are also available for rent at this airport, but you might find them expensive compared to other types of vehicles. Nevertheless, sports cars are good on narrow winding streets in small towns and villages and around the racetracks that abound in southern England. Convertibles attract more attention than regular sedans, but they are more expensive and not as suitable for driving on highways.
- There are several locations at the airport where you can pick up your vehicle, and have it returned once your trip is over. The different locations that offer London Gatwick Airport car rental include the Car Rental Desk location in the arrival hall of Terminal 1. There is also the Cars for Less location in the arrivals hall of Terminals 1 and 2 that specializes in low-cost car rentals. There is also an off-airport location, which is at South Terminal, just past the check-in counters, next to the arrivals hall.
- When you need to return your rental car, you can return it at the same location where you picked it up. You can also return your vehicle at any one of the designated locations like the long-term car park, close to the International Terminal, at North Terminal Car Park, and finally at South Terminal. The return process is straightforward, simply take your car rental agreement document and the keys, head to the designated location that you chose when picked up your vehicle.
- 25% of our users found rental cars at London Gatwick Airport for C$ 53 or less
- Book your rental car at London Gatwick Airport at least 1 day before your trip in order to get a below-average price