Cons: Had to go from one office to another, cause they didn't have the car we renter at the office where we should pick it up
The car type was SUV Jeep or similar, but we ended up with KIA sportage, which I don't think fit the description
Had to pay much more for the insurance than what was stated on the website
30 May 2017
Pros: The car had excellent gas mileage and was comfortable. The service was great when I picked the car up.
Cons: Wish the people at the dealership knew where the rental drop off was, I ended up being late because of their confusion.
10 Nov 2015
Cons: The rental car was horrible out of balance shaking bad
14 Jul 2016
Not what I reaerved
Pros: Staff was nice.
Cons: Could not pick up the car where reserved. Had to wait until the next day to pick up the car at the Las Vegas airport and Budget raised the price.
31 Dec 2016
Pros: Julio C at Budget was awesome- kind, helpful, tried to be as accommodating as possible.
Cons: When I rented the car online I requested pick up and drop off from Las Vegas Airport. It booked me instead to a location in Henderson NV- a totally different location (but I am a tourist- how am I supposed to know that?!). Thankfully, Julio C helped me out but not after massive amounts of unnecessary confusion
22 May 2017
Pros: xm radio included.
Cons: fire engine red color. this was only choice and I hated it.
Pros: I liked the satellite radio, and hands free phone.
Cons: Nothing everything was perfect!
27 Jan 2018
Pros: Clean and staff was very friendly. Wouderful service once in branch. Once i beleived i needed to extend by day they they advised what i needed to do but the body shop was able to complete my car on time and did not need to extend after all.
Cons: Had wait more than 40 mins to be picked up because lyft drivers never showed up.(2) Driver send text they were here and not single car had pulled into parking lot of the body shop
Pros: Very happy not only with rental but overall experience with Enterprise
3 Jan 2017
Pros: Car is ok
Cons: They gave us a car and was hurried to leave, without checking to make everything right. We had some issues after we got to another city.
They told us we can use our coupon when we drop off, but when we dropped off another people said we can't. They said they will figure out for us, but it's been a week our account is still locked and the one promised he will figure out the next day is out.
They don't seem to be helping at all