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3 locations in Indio
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Reviews
10.0 Wonderful
Dec. 2021
10.0 Wonderful
Dec. 2021
1.9 Poor
Jun. 2021
4.0 Mediocre
Apr. 2021
Cons:
Car was way below Hertz’ usual standards. May be due to car shortage but still disappointing2.0 Poor
Feb. 2021
Pros:
The price was good but doesn't matter if there are no cars to drive.Cons:
They completely bailed on me! They let me book a car but told me in the morning they didn't have any available. Instead of getting one for me and calling back, they closed for the weekend.2.0 Poor
Feb. 2020
Pros:
The location was good.Cons:
Horrible experience in Palm Desert Hertz. Terrible non-responsive customer service - Luis would never return a call, nor would the manager. Given a car with a smashed bumper and engine light on. Extra charges secretly added on. Go someplace else!3 locations in Indio
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10.0 Wonderful
Apr. 2021
Pros:
The entire check-in process was very quick (under 15 minutes). The staff was very friendly and I'm extremely grateful that the pickup truck option was available. The truck was excellent. I'm very pleased with my whole experience.Cons:
Beware that Enterprise does not necessarily pick you up. The corporate website says "within 10 miles, non-airport." But, what you'll find is that the 10 mile radius is not followed. Instead, each Enterprise location goes by MUNICIPAL BOUNDARIES. So, even if you're within 10 miles of an Enterprise location, but across a suburb/town line, they will not pick you up. That was disappointing.10.0 Wonderful
Jan. 2017
Pros:
this enterprise location always has excellent service8.0 Very good
Nov. 2016
Pros:
Great pricing10.0 Wonderful
Nov. 2016
Pros:
Excellent quick service5.6 Fair
Nov. 2016
Pros:
Fast check in.Cons:
One way rental was very expensive; car only had a quarter tank of gas; did not receive copy of rental contract.7.2 Good
Oct. 2016
Pros:
Convenient location to my destination. Once I got a person helping me, the rest of the return went wellCons:
Office is a desk in the hotel lobby. Limited number of employees there. No designated area near the lobby for the cars to be park to initiate return. All this could work better and provide a better experience. I would do this again but will return to the larger office a short distance away.One location in Indio
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10.0 Wonderful
May 2021
Pros:
The staff was great at this location. Best experience ever at a rental car agency!2.0 Poor
Mar. 2021
Cons:
They didn’t have any cars to rent!2.0 Poor
Mar. 2021
Cons:
Car was not available!!6.0 Okay
Mar. 2019
Pros:
Pick up was fine, quick. EasyCons:
Drop off was poorly done, understaffed8.4 Very good
Feb. 2019
Pros:
Staff- they were uber understaffed but the gal there smiled and handled all the grumpy people. She was accommodating.Cons:
More employees at peak dates2.0 Poor
Oct. 2018
Cons:
Car was filthy. Bloody Kleenex in side pocket. Could not see out of windows.One location in Indio
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10.0 Wonderful
Aug. 2020
Pros:
The drop off was a bit complicated since the Budget airport location is closed. Fortunately the Avis people found us and checked in the car. They were all very nice at pick up and drop off10.0 Wonderful
Jul. 2020
Pros:
Pickup and dropoff was easy, and the car was clean when I got itCons:
nothing! The car was clean when I got it, the service was top notch, the return was seamless. nothing else I could ask for in a rental agency, you have my business next time!!!2.4 Poor
Aug. 2019
Pros:
Not too muchCons:
Service of counter personnel. Car windows where smeared and cloudy.8.4 Very good
May 2017
Pros:
Was very good at pick up, and drop off , close to the airport, and the shuttle is convenientCons:
They charge you too much for gas, almost more than I paid for the car rental, i used only quarter of tank, and they charged me $70. There is no specific way to measure the gas used, whatever the person who check the car decide what to pay, so I recommend to put gas before the drop off4.0 Mediocre
Nov. 2021
One location in Indio
One location in Indio
Most popular car type | Compact |
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