8.0 Very good
Pros:Comfort and space in Subaru
Pros:Very nice car, very manageable. The staff was extremely pleasant and handling the not enough help situation very well!
Cons:It took thirty plus minutes to get vehicle ready and get me on my way. i realize that they need more help. Only 2 people working at the counter. Not good!
Pros:The price was a good value.
Cons:The rental was not clean inside. I brought this to the attention of the representative. She did some cleaning but it wasn't enough. Poor quality service. I cleaned the car before I used it on my trip. This was the job of Avis.
8.0 Very good
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Pros:Easy pick up and drop off
Cons:Condition of car
Pros:The staff was friendly and helpful.
Cons:The office smelled pretty bad. Mold and or mildew. It was not very clean. it could use some updating.
Cons:I didn’t get what I booked
Pros:The car was fantastic. The company gave me a free upgrade d/t unavailability of the car that I had booked initially.
Pros:Great customer service but very slow.
Cons:Vehicle was very dirty!
Cons:I was not aware that a debit card is not acceptable. I do not have a credit card. I was not able to get the car. I came with a paid taxi, waited 20 minutes in line only to walk out with empty hands. I missed a very important appointment out of this whole delay.
Pros:VERY PERSONABLE AND KNOWLEDGEABLE..
Cons:The budget rental location no longer existed and next closest rental location was in Westchester. 3rd party vendor was no help with rescheduling.
Cons:Place was closed when I tried to drop off! Was charged an extra day. You need to tell people if a place oaes early.