Pros: Car was in good repair. clean. full gas tank
Cons: They called an hour before my pickup time to tell us to be eraly they close right at 6pm. Then they wouldn't accept my atm\credit card. Fortunately I had my credit card to pay. Then they didn't explain any of the features of the vehicle. Overall I was happy with this rental facility
Cons: I scheduled some repair on my car and needed to schedule a rental. Before I booked the reservation, I confirmed with the local Hertz branch that they could pick me up from my mechanic that was 2.3 miles away. But when I called the morning of the pick up, the rude manager told me they don't pick people up. I explained that I had confirmed the pick up the day before so he said he would check and call me in 5 minutes. After waiting 20 minutes, I called the Avis that is right next door to them and paid $2 higher price. I'll gladly pay $2 a day more to work with people that treat their customers with some level of respect.