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Pick-up location | Wilmington |
---|---|
Car types | |
Rental locations | 15 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
5 locations in Wilmington
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Reviews
4.0 Mediocre
Nov. 2020
Cons:
I was scheduled to have a regular size sedan. However, received a mini van upon arrival. Was suggested that I could wait for a sedan if / when one was going to be returned that same day.3.6 Poor
Sep. 2020
Cons:
Car was dirty, smelled strongly of weed. As a fix they put 6 air fresheners about the car. The combination of the weed and air fresheners was horrible.6.8 Okay
Aug. 2020
Pros:
Car was clean.Cons:
They didn’t have the car that I reserved.10.0 Wonderful
May 2020
Pros:
Helpful staffCons:
If I could only afford such an awesome car!10.0 Wonderful
Sep. 2019
Pros:
Very nice helpful.10.0 Wonderful
Sep. 2019
Cons:
No marking or instructions with how to dropoff2 locations in Wilmington
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Reviews
8.0 Very good
Mar. 2021
Pros:
Agent was professional and thorough. Good mileage.Cons:
The car was not clean. There were bits of food in the console and the inside of the windshield was smeared. There was cleaning spray residue everywhere. I had alcohol wipes and cleaned for 1000 mile trip. Pick up time was long because of 1 agent and line. I reserved a Mazda "or similar". Learned belatedly Mazdas are never available. Manual was missing so never figured out how to set cruise control.2.0 Poor
Feb. 2021
Pros:
NothinyCons:
Poor customer service car was not ready when promised had to wait over an hour and the staff was rude. Tried to change drop off because it was so bad and they wanted me to pay an additional $300 to change2.0 Poor
Sep. 2020
Cons:
They did not let me pick up my car10.0 Wonderful
Sep. 2020
Pros:
Easy drop off2.0 Poor
Jul. 2019
Pros:
Absolutely horrible.Cons:
They left me high and dry, didn’t have a car for me even though I booked over a week beforehand and wouldn’t even help me get my money back! Just gave me a number to call the corporate billing office to get my money back for THEIR MISTAKE AND LACK OF PROPER PLANNING.8.8 Very good
Jun. 2019
Pros:
Staff helpful; friendlyCons:
Would have liked to pay less for such a short, low mileage rental.One location in Wilmington
2 locations in Wilmington
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Reviews
2.0 Poor
Sep. 2016
Cons:
They never said I needed social security if I use debit card, even If I called them twice before, it's unbelievable, never again with this company, also is not the first time the girls from the front desk where so rude and I don't think they finish high school8.0 Very good
May 2023
4.0 Mediocre
Jun. 2022
8.0 Very good
Jul. 2021
Pros:
,Cons:
,2.0 Poor
Jun. 2021
Cons:
They should ban the practice of requiring a zero balanced electric bill and not accepting chime credit cards, keeps a lot of minorities from renting vehicles any longer, I was unable to rent a vehicle.2 locations in Wilmington
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Reviews
10.0 Wonderful
Feb. 2017
Pros:
The site had very few cars left. Only full car was full of smoke smell. They rented one of few SUVs instead. Great serviceCons:
Nothing9.6 Wonderful
Aug. 2016
Pros:
Off the train, through the rental counter, in my car and on the road. The process couldn't be easier and the staff couldn't be friendlier.2.0 Poor
Jan. 2023
One location in Wilmington
One location in Wilmington
One location in Wilmington