Book Hertz car rentals in Wilmington

Reviews for Hertz in Wilmington

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3

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pick up the carfriendly staff

car availablepick up and drop

car was cleanwrong location

rented a carlocation was closed

2.0

Pros:NothinyCons:Poor customer service car was not ready when promised had to wait over an hour and the staff was rude. Tried to change drop off because it was so bad and they wanted me to pay an additional $300 to changeReviewed 10 Feb. 2021

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10.0

Pros:Easy drop offReviewed 12 Sep. 2020

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2.0

Cons:They did not let me pick up my carReviewed 14 Sep. 2020

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8.0

Pros:Agent was professional and thorough. Good mileage.Cons:The car was not clean. There were bits of food in the console and the inside of the windshield was smeared. There was cleaning spray residue everywhere. I had alcohol wipes and cleaned for 1000 mile trip. Pick up time was long because of 1 agent and line. I reserved a Mazda "or similar". Learned belatedly Mazdas are never available. Manual was missing so never figured out how to set cruise control.Reviewed 20 Mar. 2021

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10.0

Pros:It was easy to drop off. Didn't take long. I was nervous because they didn't go over it with me before I left NC they were going to call me on some of the marks on the car, but they didn't.Cons:It wasn't the easiest place to find.Reviewed 7 Nov. 2016

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8.8

Pros:Staff helpful; friendlyCons:Would have liked to pay less for such a short, low mileage rental.Reviewed 17 Jun. 2019

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8.8

Pros:Convenience, value was outstanding. Friendly staff.Cons:Only one person to take care of the office while I was there. Didn't have support for more than one customer (in person, on phone) at once.Reviewed 24 Feb. 2017

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2.0

Pros:NothingCons:They did not have any rental available despite my confirmationReviewed 1 Jan. 2017

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10.0

Overall great experiencePros:Only a few miles from the airport and is $100 cheaper than renting at the airport. Staff is extremely knowledgeable friendly and helpful at this Hertz establishment. The car was clean as a whistle and there were no odors and to top it off, I didn't use even one tank of gas for almost 500 miles. What more could you ask for?Cons:Staff and quality of vehicle were excellentReviewed 11 Oct. 2017

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3.6

Pros:I liked that I could drop it off at a different location, but didn't know that it would cost moreCons:THE CAR SMELLED LIKE CIGARETTE SMOKE The man in wilmington automatically tacked on the Gas fee of 25$ that lets you leave the car with any amount of gas He also tried to sell me the insurance afterReviewed 5 Feb. 2017

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4.8

WilmingtonPros:NoneCons:Unexpected fee. Hard to find.Reviewed 7 Oct. 2016

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2.0

Pros:Absolutely horrible.Cons:They left me high and dry, didn’t have a car for me even though I booked over a week beforehand and wouldn’t even help me get my money back! Just gave me a number to call the corporate billing office to get my money back for THEIR MISTAKE AND LACK OF PROPER PLANNING.Reviewed 15 Jul. 2019

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• 8.1 /10Enterprise Car Rentals at Wilmington

• Has the Hertz rental car policy in Wilmington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Wilmington?

  Premium (Chevrolet Impala or similar) is the most frequently booked rental car type from Hertz in Wilmington.

• How many car rental locations does Hertz have in Wilmington?

  Hertz has 2 rental locations in Wilmington. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes