Pick-up location | Winter Haven |
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Rental locations | 6 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
Avis
10.0
Excellent
5 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Winter Haven
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Reviews
8.0 Excellent
Feb. 2018
Pros:
It was a nice, clean vehicle, easy to rent and the staff was niceCons:
I brought the vehicle back one day late, which I let them know about ahead of time and they told me that I would just pay for extra day, but they also added on an additional 15.00 as a late fee plus taxes which made it 85 dollars for the extra day, not 60 which is what they told me.10.0 Excellent
Jul. 2016
Pros:
I liked the pleasantness of the rep. Very knowledgeable and kind.Cons:
Nothing10.0 Excellent
Jan. 2022
8.0 Excellent
Feb. 2018
Pros:
It was a nice, clean vehicle, easy to rent and the staff was niceCons:
I brought the vehicle back one day late, which I let them know about ahead of time and they told me that I would just pay for extra day, but they also added on an additional 15.00 as a late fee plus taxes which made it 85 dollars for the extra day, not 60 which is what they told me.10.0 Excellent
Jul. 2016
Pros:
I liked the pleasantness of the rep. Very knowledgeable and kind.Cons:
NothingBudget
7.9
Good
12 reviewsCleanliness
5.9
Comfort
7.9
Pick-up/Drop-off
6.9
Value for money
7.9
One location in Winter Haven
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Reviews
10.0 Excellent
Feb. 2021
Pros:
Outstanding people!Cons:
Rubber floor mats to protect rugs ....it rains sometimes..folks...I don’t like messing up someone else’s car with my dirty shoes10.0 Excellent
Jun. 2017
Pros:
At Winter Haven the service was great. Very helpful and friendly. A whole different experience than Fort Lauderdale.10.0 Excellent
Dec. 2016
Pros:
The kindness of the worker.6.0 Good
Apr. 2022
10.0 Excellent
Apr. 2022
5.9 Okay
Sep. 2021
10.0 Excellent
Feb. 2021
Pros:
Outstanding people!Cons:
Rubber floor mats to protect rugs ....it rains sometimes..folks...I don’t like messing up someone else’s car with my dirty shoes10.0 Excellent
Jun. 2017
Pros:
At Winter Haven the service was great. Very helpful and friendly. A whole different experience than Fort Lauderdale.10.0 Excellent
Dec. 2016
Pros:
The kindness of the worker.6.0
Good
19 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Winter Haven
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Reviews
10.0 Excellent
May 2019
Pros:
The staff was courteous and helpful.Cons:
Understanding the size of the “too small” SUV we originally reserved. But the staff made it right with us.4.0 Okay
May 2019
Pros:
They did not have any cars until the next day!Cons:
To have car as promsed!10.0 Excellent
Dec. 2018
Pros:
Terry was helpful. He was professional and super friendly. He asked what my plans were and suggested an upgrade that made my plans so much easier. He also arranged transportation to where I needed to go when I returned the vehicle.Cons:
Everything was perfect10.0 Excellent
Nov. 2018
Pros:
He sorted out a problem for us when our plans changed. He is the kind of person who will make us rely on Hertz in the future. Well done, young man.10.0 Excellent
Apr. 2018
Pros:
These folks go above and beyond when it comes to customer service! I was in and out in minutes, both picking up and dropping off. I have rented from the others on that strip and can honestly say HERTZ you make renting a car in Winter Haven Florida the best there is both price and convenience.I was charged just what my kayak online reservation was made for, no surprises, It was truly a pleasure doing business with you!Cons:
Having to talk to the 800 person to extend my reservation for a day. She was rude, didn't listen to me, and didn't have good command of the English language.If she would have been my first point of contact I would not have booked with Hertz.6.0 Good
Mar. 2018
Pros:
PriceCons:
Slow service Employees chatting with customers despite line up4.6
Okay
16 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
4.6
Value for money
4.6
4 locations in Winter Haven
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Reviews
10.0 Excellent
May 2021
Pros:
The staff was amazing and made the process super quick and easy!2.0 Mediocre
May 2021
Pros:
Nothing, horrible costumer service.Cons:
If it had more information about business hours or things pertaining the rental it would be better, and better employees that are less rude.10.0 Excellent
Dec. 2018
Pros:
Good customer serviceCons:
Car was not clean10.0 Excellent
May 2017
Pros:
Great service. Great value for the amount paid. They even called mid trip and after drop off to check and see how everything was going.Cons:
Everything was great. I have no negative comments about this experience.10.0 Excellent
Apr. 2017
Pros:
Prompt service, helpful staff, great vehicle for the price.8.0 Excellent
Mar. 2017
Pros:
The person at the drop off notice the incorrect paper work and corrected the mistakes.Cons:
The paper work at the pick up was incorrect.Eagle Rent A Car
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Winter Haven
Easirent
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Winter Haven
Most popular car type | Intermediate |
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