The staff at breakfast was awesome! We lucked out and got a corner room with views in two directions....great room!
4 stars
The Empress Hotel - Sha Extra Plus
Photos of The Empress Hotel - Sha Extra Plus
Overview
Within a 15-minute drive of Chiang Mai International Airport, Empress Hotel Chiang Mai offers a sauna, an outdoor pool and free Wi-Fi. Close to restaurants and shops, the hotel is an ideal base when in Chiang Mai.
A wide range of personalized services are available for guests of Empress Hotel Chiang Mai, such as valet parking, an express check-in and check-out feature and 24-hour room service. Guests are able to work out at the gym, or rent a bicycle and discover the surroundings.
Rooms include a mini bar and floor-to-ceiling windows together with movies-on-demand. They offer a refrigerator, a private bathroom and bottled water.
The Empress Hotel boasts convenient dining options, such as Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests looking to unwind with a drink can try out the in-house bar.
The Empress Hotel is also located near the area's popular restaurants and bars, and the Spa at Shangri-La is a 10-minute walk away. Chiang Mai Night Bazaar is also nearby.
Latest deals for The Empress Hotel - Sha Extra Plus
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at The Empress Hotel - Sha Extra Plus
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business centre
- Wi-Fi available in all areas
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Outdoor pool
- Pool towels
- Massage
- Pool bar
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of The Empress Hotel - Sha Extra Plus
8.7
Very good
1980 verified ratings
Wonderful
1304
Very good
348
Good
185
Okay
74
Fair
38
Mediocre
14
Poor
17
Summary of reviews
Guests say
Guests praised the excellent service and friendly staff, highlighting the accommodating nature of the hotel. However, many reviews pointed out issues with cleanliness, including dirty rooms and maintenance problems. The breakfast received mixed reviews, with some guests finding it satisfactory while others felt it was lacking variety.AI-generated from customer reviews
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Score by provider
8.6 out of 10
606 reviews
8.9 out of 10
159 reviews
8.8 out of 10
4 reviews
9.3 out of 10
2 reviews
8.5 out of 10
4 reviews
All reviews
The Empress is right down the street from the Night Bazaar in Chiang Mai - one of the mainstays and attractions in the city. The facilities are well-kept and the staff are very accommodating. If you want a comfortable stay that allows you to have money left over for fun - the Empress is for you! I have stayed at this hotel at least a dozen times and I make it my main booking whenever I am near to ...
Read more
Pros (+) Amazing service, very accomodating, very very comfortable.
Cons (-) A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.
Location
199/42, Chang Klan Road, Chiang Mai 50100
What's nearby
- Chiang Mai Night Bazaar1.2 km
- Baan Haw Mosque1.2 km
- Tha Phae Gate1.6 km
- Wat Chedi Luang1.9 km
- Chiang Mai City Centre2.1 km
- Wat Chiang Mun2.3 km
- Wat Phra Singh2.4 km
- Wiang Kum Kam2.7 km
- Wat Suan Dok3.7 km
- Wat Jed Yot4.7 km
- Wat Umong5.2 km
- Chiang Mai University5.5 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Empress Hotel - Sha Extra Plus
Low season | January |
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High season | February |
Average price (weekend night) | C$ 118 |
When to book a room at The Empress Hotel - Sha Extra Plus
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Chiang MaiGood to know
Value for money | 8.7 |
|---|---|
Distance to downtown | 1.9 km |
Nearest Airport | Chiang Mai |
Distance to airport | 3.7 km |