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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![Crowne Plaza Chicago West Loop - Chicago - Building]( "Provided by Leonardo")
![Crowne Plaza Chicago West Loop - Chicago - Bedroom]( "Provided by Leonardo")
![Crowne Plaza Chicago West Loop - Chicago - Bar]( "Provided by Leonardo")
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![Crowne Plaza Chicago West Loop - Chicago - Meeting room]( "Provided by Leonardo")
![Crowne Plaza Chicago West Loop - Chicago - Bedroom]( "Provided by Leonardo")
![Crowne Plaza Chicago West Loop - Chicago - Gym]( "Provided by Leonardo")
![Crowne Plaza Chicago West Loop - Chicago - Meeting room]( "Provided by Leonardo")
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Crowne Plaza Chicago West Loop
25 South Halsted Street, Chicago, IL 60661, United States
+1 312 829 5000
Cheapest
rate per night
8.1
Excellent
based on 781 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | C$ 82 |
| Booking.com | C$ 116 |
| Travelocity | C$ 157 |
Good to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 1.7 km |
Location rating | 8.5 |
Nearest Airport | Chicago All airports |
Distance to airport | 1.4 km |
Rooms available at Crowne Plaza Chicago West Loop
King Rooms
C$ 82+
Bed type
Provider
Total stay + taxes & fees
King bed
C$ 82
King bed
C$ 157
King bed
C$ 184
Standard Rooms
C$ 160+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 160
Unknown
C$ 176
Unknown
C$ 191
Reviews of Crowne Plaza Chicago West Loop
Pros
| "The beds were very comfortable!" | (in 46 reviews) |
|---|---|
| "Convenient location and great staff." | (in 80 reviews) |
| ""Shopping close, good food, great staff."" | (in 92 reviews) |
Cons
| ""No mini fridge, no hair dryer."" | (in 16 reviews) |
|---|---|
| "Sink was clogged and water drained slowly" | (in 2 reviews) |
| "The room smelled like mildew." | (in 70 reviews) |
Traveller rating
91
30
8
8
8
Time of year
Traveller type
Show reviews that mention
+
| great location | in 233 reviews |
|---|---|
| room was clean | in 217 reviews |
| staff was friendly | in 209 reviews |
| valet parking | in 180 reviews |
| parking night | in 172 reviews |
| comfortable and the hotel | in 106 reviews |
| free breakfast | in 103 reviews |
| front desk | in 73 reviews |
| hotel was under construction | in 73 reviews |
| bed was very comfortable | in 65 reviews |
| room service | in 51 reviews |
| fridge in the room | in 34 reviews |
| chicago | in 24 reviews |
| parking lot | in 15 reviews |
| across the street | in 14 reviews |
| united center | in 13 reviews |
| clean rooms | in 11 reviews |
| sink was clogged | in 9 reviews |
| union station | in 9 reviews |
| willis tower | in 5 reviews |
-
GoodOct. 20186.8
Nice for business. Expensive for ammenities provided.
Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.
No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.
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GoodDec. 20176.5
Parking
Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure
-
OkaySep. 20175.1
Charged for Parking.
I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.
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GoodApr. 20176.5
Noisy!!!
Close to United Center, Greektown and Randolph St.restaurants.
There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
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ExcellentSep. 201610.0
Wonderful night in Chicago
My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service
Couldn't stay longer
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About Crowne Plaza Chicago West Loop
Overview
Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner Madison and Halsted, where business meets exclusive. Whether traveling for business or pleasure, this hotel convenience and amenities for everyone.
Located in the corporate and residential district of the West Loop, Crowne Plaza Chicago West Loop is right in the middle of a trendy hot spot with an unmatched local feel. From debuting restaurants and luxury shopping to museum and street art experiences, this sought-after neighborhood is how adults experience Chicago. Randolph Street, coined “Restaurant Row,” is two blocks away, while United Center and Willis Tower are both less than a mile from the hotel. Just steps away are the University Village/Little Italy, The UIC Pavilion, Rush University Hospital, John Stroger Hospital, and the Chicago Medical District.
The variety of local amenities are just as wonderful the array of upscale amenities inside the hotel. Guests enjoy luxury fine dining and drinks, a full-service fitness area, complimentary morning coffee service, and a state-of-the-art communal business center with free WiFi. There is also 8,000 square feet of functional event space for meetings, conferences, weddings, and other special occasions.
Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.
Experience all that Chicago has to offer with the Crowne Plaza Chicago West Loop ideal location and extra hotel amenities.
Features
8.1 Excellent
based on 781 reviews
8.4
Cleanliness
8.4
Comfort
7.2
Facilities
8.5
Location
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Crowne Plaza Chicago West Loop
Conference rooms
Wedding services
ATM on-site
Free Wi-Fi
Ticket service
Radio
Business centre
Wake-up service
Pets allowed on request. Charges may apply.
Internet
Terrace/Patio
Daily housekeeping
Disabled Access
Fax/photocopying
Family rooms
Concierge service
Safety deposit box
Seating area
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Room service
Heating
Shower
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Snack bar
Sofa
Alarm clock
No smoking
Kid-friendly buffet
Balcony
Soundproof rooms
Bathtub
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Laptop safe
Express check-out
Parking
Hairdryer
Fitness centre
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
CD player
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Thermometers for guests provided by property
Pay-per-view channels
Safe
Delivered food is securely covered
Guests can opt out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Private check-in/check-out
24hr front desk
Designated smoking area
Storage available
FAQs when booking at Crowne Plaza Chicago West Loop
Does Crowne Plaza Chicago West Loop have special cancellation policies due to coronavirus (COVID-19)?
Where is Crowne Plaza Chicago West Loop located?
When is check-in time and check-out time at Crowne Plaza Chicago West Loop?
Does Crowne Plaza Chicago West Loop offer free Wi-Fi?
Does Crowne Plaza Chicago West Loop offer free parking?
Does Crowne Plaza Chicago West Loop offer free airport shuttle service?
How far is Crowne Plaza Chicago West Loop from the airport?
Can you bring pets to Crowne Plaza Chicago West Loop?
Does Crowne Plaza Chicago West Loop have a pool?
Photos of Crowne Plaza Chicago West Loop
All Photos
01 of 21
Reviews about Crowne Plaza Chicago West Loop
“Nice clean rooms!”
“Front desk staff were very cordial and courteous.”
“"Shopping close, good food, great staff."”
“Nice walk to the United Center”
“The beds were very comfortable!”
“Rooms are close to millennium park”
“Price to park car”
“Excellent breakfast at Hotel restaurant!”
“We walk from Union Station.”
“Room service food was delicious!”
“The breakfast was surprisingly great!”
“Room was very comfortable Great restaurant.”
“Relatively well priced for Chicago”
“Convenient location and great staff.”
Property safety measures
Crowne Plaza Chicago West Loop has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Location
Most Popular Landmarks
- Willis Tower1 km
- Chicago Theater1.7 km
- Chicago Cultural Center1.9 km
- Symphony Center1.9 km
- Art Institute of Chicago2 km
- Cloud Gate2 km
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