Sat 21/3
-
Sun 22/3
1 room, 2 guests
Deals from
C$ 136
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
C$ 136
Standard Room
C$ 175
Luxury Room
C$ 196
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Palmer House As the longest continuously operating hotel in North America, celebrating 155 years, Palmer House Hilton Hotel has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. A wonderful protest of romance against the everydayness of life, as a guest of Palmer House, you will experience romanticism indelibly woven into the very fabric of the hotel. Enjoy the scenery of the lobby adorned with art deco chandeliers, Louis Tiffany Comfort masterpieces, and breathtaking frescoes depicting 21 panels of Greek Mythos accompanied by live entertainment, while enjoying curated cocktails and bites from Lockwood Restaurant and Bar. Refresh at the indoor pool, unwind at the Spa at PH, stay on your routine at the fitness center offering Peloton bikes, enjoy the old school charm of food to room delivery with Lockwood Express 2U, take the history tour, or step into the Prohibition-themed cocktail lounge, Potters Bar, for a delightful throwback. As the inventor of the brownie during the Columbian Exposition in 1893 and the first hotel to adapt the light bulb, telephone, and elevator, innovation continues to be at the forefront. From digital key to the best internet connectivity in Chicago, Palmer House is revered for gathering spaces such as The Empire Room and Grand and State Ballrooms to the self-contained 7th floor conference rooms. Showcasing where tech and exemplary services collide in storied backdrops to set the stage for the city's finest events, social occasions, and weddings. Located in Chicago's Loop, the location of Palmer House puts you along State Street within the theatre and business district. Minutes from Millennium Park, The Art Institute of Chicago, Michigan Avenue, and premier dining and shopping. Daily, Mandatory Destination Charge includes niceties to make each stay more pleasurable. Premium guest internet access, daily 10USD food and beverage credit for use in all hotel restaurants, access to hotels fitness center, 10USD laundry-dry cleaning credit, 25USD credit to Spa at PH for on-site spa services and retail.
7.9
Good rating
Based on 3,815 verified guest reviews

Latest deals for Palmer House a Hilton Hotel

Sat 21/3
-
Sun 22/3
Queen room
1 queen bed
C$ 231
nightly with fees
Standard Room
1 double bed
C$ 175
nightly with fees
Executive room
1 king bed
C$ 211
nightly with fees
Luxury Room
1 double bed
C$ 196
nightly with fees
King room
1 king bed
C$ 241
nightly with fees
Deluxe room
1 king bed
C$ 285
nightly with fees
Double room
bed type unknown
C$ 136
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Palmer House a Hilton Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Accessible parking
  • No smoking
  • Upper floors accessible by elevator

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Pool and spa

  • Massage
  • Heated pool
  • Spa
  • Indoor pool
  • Sauna
  • Steam room

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • DVD player

Dining

  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Dining area

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Things to do

  • Gift shop
  • Beach access
  • Bicycle rental
  • Beauty salon
  • Shopping

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Palmer House a Hilton Hotel

7.9
Good
3815 verified ratings
Wonderful
1627
Very good
617
Good
562
Okay
299
Fair
305
Mediocre
153
Poor
252

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and beautiful ambiance, particularly noting the historic charm and proximity to attractions. However, many expressed dissatisfaction with the service, citing issues with additional charges and room discrepancies. Overall, while the hotel has its strengths, improvements in service and transparency regarding fees are needed.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness5 out of 10
Service3 out of 10
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All reviews

8.0
Very good
Judith, Sep 2025
It’s a beautiful building and very well situated. I found the staff on check in rather abrupt and there was a fridge in the room that clicked on and off all night which was quite annoying. Otherwise it’s quite an experience staying there. The room was comfortable and clean. I would have liked a kettle in the room to be able to make a hot drink.
4.0
Mediocre
Liliana, Oct 2024
the staff at the front desk were. not friendly, the line in the check in was very long, they did not have enough staff to attend the amount of guests they receive
8.0
Very good
Alex, Oct 2024
Great place to relax. Limited elevator availability. Love the pool. A little expensive. Great architecture. Friendly people.
10
Wonderful
Anonymous, Oct 2024
Great location to public transit and attractions. Enjoyed my stay
4.0
Mediocre
Anonymous, Sep 2024
Beautiful building. Upon arrival was told of $25 extra fee per day because it was an historic site. Had to pay another extra $25 per day because the reservation was not for the requested two beds. Have not been refunded the remainder of an additional amount of a $100 required deposit that wad unused.
10
Wonderful
Anonymous, Aug 2024
The security staff on Friday night (Aug 30) was great. They gave me the feeling that things were safe but were not obtrusive. They happily answered questions and were friendly. However you could also see they took their job seriously. Two gentlemen deserve a raise. The staff at the Hilton honors desk was also very friendly. Happy to share suggestions about the hotel.
2.0
Poor
Talal, Aug 2024
Check in can take over an hour. Rooms are very small. Operator and front desk don’t answer calls later in the evening. you’ll find more hospitality at the DMV
10
Wonderful
Anonymous, May 2023
For the price, location, and history, it was fantastic. Mattresses could be updated, but everything was clean and the staff was polite and helpful. We enjoyed the gorgeous lobby and bar every evening and downstairs Starbucks lower level. A real gift to Chicago.
4.0
Mediocre
Niloufar, Apr 2023
Rooms are run diwn and feel cramped and not clean.
6.0
Okay
Abby, Mar 2023
I love an old hotel, but this one needs a refresh. My room was dark, had peeling wallpaper and poorly patched plaster, and no coffee maker. Basic amenities (coffee in the room or available in the lounge/lobby; early/late check-in) were only available for an extra charge. I couldn’t find a room service menu, if that was even available. There were multiple loud families on my floor - as a mom, I’m s...
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Location

17 East Monroe Street, Chicago, IL 60603

What's nearby

  • Art Institute of Chicago294 m
  • Millennium Park0.5 km
  • Chicago Board of Trade Building0.5 km
  • Chicago Theater0.6 km
  • Grant Park0.7 km
  • Willis Tower0.8 km
  • Michigan Avenue Bridge0.9 km
  • Magnificent Mile1.6 km
  • Michigan Avenue1.6 km
  • River North1.8 km
  • Shedd Aquarium1.8 km
  • Field Museum1.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Palmer House a Hilton Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
May
C$ 360
C$ 313
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 62% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Palmer House a Hilton Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Palmer House a Hilton Hotel

  • If you’re after a cheap room at Palmer House a Hilton Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in November and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Palmer House a Hilton Hotel, plan to stay on a Friday or Monday. The most expensive day is usually Thursday.
  • The cheapest price a room at Palmer House a Hilton Hotel was booked for on KAYAK in the last 2 weeks was C$ 269, while the most expensive was C$ 269.
  • How long should you stay at Palmer House a Hilton Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Palmer House a Hilton Hotel

  • Does the Palmer House a Hilton Hotel offer fitness classes?

    Keeping fit and having fun at the same time is possible with the fitness classes offered at the Palmer House a Hilton Hotel. Hotel guests pay a rate of $20 per class and can visit the Boot Camp for high-energetic workouts or yoga classes to not only work wonders on the body, but also the mind.

  • What activities are offered at the Palmer House a Hilton Hotel?

    Buckle up for the many activities offered at the Palmer House a Hilton Hotel and enjoy a variety of fun times during your stay. For an excellent tea experience with a range of blends and sandwiches, you can attend the Afternoon Tea from 2:00 to 4:00 pm taking place February to December. For a mysterious experience, you can also pay the award-winning magician Dennis Watkins a visit in the Magic Parlor for incredible magic tricks and mind-reading.

  • Are there any special massages available at the Palmer House a Hilton Hotel?

    As you will already be in Chicago, try the signature Chicago Fire and Ice massage available at the hotel’s spa. Using a mix of cold and hot stones to balance the electromagnetic body field, this innovative massage is the ideal way to decompress and to reduce inflammation as well as improve sleep. As for body wraps, the Palmer House Polish in Vichy is also a signature treatment that fully exfoliates and rejuvenates the body.

  • What meeting facilities does the Palmer House a Hilton Hotel have?

    Whether large or small, events of any kind can take place at the Palmer House a Hilton Hotel, may it be business meetings, wedding receptions, or other events. The hotel features over 130,000 sq ft of space that extends over 3 ballrooms and 78 breakout rooms where you can converse with business partners before or after checking out the spa and the Chicago area. In fact, the hotel’s conference facilities won the 2016 Best of Meetings Today award – so check out the award-winning center.

  • How much is parking at the Palmer House a Hilton Hotel?

    There are various parking options available for guests bringing their car to the Palmer House a Hilton Hotel. There is a self-parking hotel lot with a 24-hour attendant for approximately $55 per day. Slightly cheaper is the non-VIP parking lot across the street from the hotel for $47. Valet Parking is also available for a daily rate of $82.

  • What is the best route from the airport to the Palmer House a Hilton Hotel?

    From Chicago Midway International Airport, it is between 20 to 40m by car to the Palmer House a Hilton Hotel and your vacation time. The most direct route leads via the I-55 N. If you land at O’Hare International Airport, the best route to take is the I-90 E to reach the hotel in 30 to 50m.

  • Are there any packages available at the Palmer House a Hilton Hotel?

    With the Bed & Breakfast package, you can plan the perfect getaway for you or for you and your partner. The package comes with special rates for one of the elegant rooms, complimentary breakfast for two, as well as romantic quality time. The Family Fun Package includes a stay for two adults and two children, complimentary access to the gym, and serves as the perfect weekend gift for the entire family.(Prices checked 05/05/19).

  • Where is Palmer House a Hilton Hotel located?

    Palmer House a Hilton Hotel is located at 17 East Monroe Street in Loop, 0.5 km from the centre of Chicago. Art Institute of Chicago is the closest landmark to Palmer House a Hilton Hotel.

  • When is check-in time and check-out time at Palmer House a Hilton Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Palmer House a Hilton Hotel.

  • Does Palmer House a Hilton Hotel offer free Wi-Fi?

    Yes, Palmer House a Hilton Hotel offers free Wi-Fi.

  • How far is Palmer House a Hilton Hotel from the airport?

    Palmer House a Hilton Hotel is 14.3 km from Chicago Midway.

  • Does Palmer House a Hilton Hotel have a pool?

    Yes, Palmer House a Hilton Hotel has a pool on-site.

  • How does KAYAK find such great Palmer House a Hilton Hotel hotel deals?

    KAYAK scours the web for all room deals available at Palmer House a Hilton Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palmer House a Hilton Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palmer House a Hilton Hotel.

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.5
0.5 km
Chicago Midway
14.3 km