Palmer House a Hilton Hotel

4 stars
8.0
Very good
based on 3791 reviews
3,791 reviews
17 East Monroe Street, Chicago, IL 60603, United States
17 East Monroe Street, Chicago, IL
+1 312 726 7500
Fri 18/9
-
Sat 19/9
2 guests, 1 room
Lounge
Lobby
Lobby
Conference room
Conference room
Gym
Lounge
Banquet hall
Restaurant
Outdoors view
Banquet hall
Buffet
Conference room
Bedroom
Gym
Banquet hall
Other
Bathroom
Outdoors view
Bedroom
Banquet hall
Other
Living room
Conference room
Pool
Bedroom
Conference room
Living room
Banquet hall
Bedroom
Restaurant
Conference room
Gym
Restaurant
Pool
Other
Dining room
Conference room
Bathroom
Bedroom
Banquet hall
Banquet hall
Bedroom
Bedroom
Outdoors view
Conference room
Gym
Bedroom
Room amenity
Room amenity
Living room
Building
Gym
Bedroom
Other
Lounge
Bathroom
Gym
Room amenity
Outdoors view
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

As the longest continuously operating hotel in North America, celebrating 155 years, Palmer House Hilton Hotel has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. A wonderful protest of romance against the everydayness of life, as a guest of Palmer House, you will experience romanticism indelibly woven into the very fabric of the hotel. Enjoy the scenery of the lobby adorn with art deco chandeliers, Louis Tiffany Comfort masterpieces, and breathtaking frescoes depicting 21 panels of Greek Mythos accompanied by live entertainment, while enjoy curated cocktails and bites from Lockwood Restaurant and Bar. Refresh at the indoor pool, unwind at the Spa at PH, stay on your routine at the fitness center offering peloton bikes, enjoy the old school charm of food to room delivery with Lockwood Express 2U, take the history tour, or step into the Prohibition themed cocktail lounge, Potters Bar, for a delightful throwback. As the inventor of the brownie during the Columbian Exposition in 1893 and first hotel to adapt the light bulb, telephone and elevator - innovation continues to be at the forefront. From digital key to the best internet connectivity in Chicago, Palmer House is revered for gathering spaces such as The Empire Room and Grand and State Ballrooms to the self-contained 7th floor conference rooms. Showcasing where tech and exemplary services collide in storied backdrops to set the stage to the city's finest events, social occasions and weddings. Located in Chicagos Loop, the location of Palmer House puts you along State Street within the theatre and business district. Steps to Millennium Park, The Art Institute of Chicago, Michigan Avenue, premier dining and shopping.
8.0
Very good
3791 reviews

Latest deals for Palmer House a Hilton Hotel

Fri 18/9
-
Sat 19/9
Deals from
C$ 89
•Cheapest rate per night
Compare prices for Luxury Room, Standard Room and 65 more Palmer House a Hilton Hotel deals.
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*Total includes estimated local taxes & fees payable on check out.

Amenities at Palmer House a Hilton Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • TV
  • Cable or satellite TV
  • Free toiletries

Reviews of Palmer House a Hilton Hotel

8.0
Very good
3791 verified ratings
Wonderful
1639
Very good
592
Good
551
Okay
295
Fair
306
Mediocre
155
Poor
252

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location, beautiful historic atmosphere, and friendly, attentive service. Many found the lobby and public spaces impressive and enjoyed the nostalgic charm. However, several guests expressed dissatisfaction with value for price, citing hidden fees, extra charges, and expensive amenities. Cleanliness in some rooms was also a concern for a few reviewers, with reports of unclean carpets and leftover trash. Despite these issues, the hotel's ambiance and staff were standout positives for most visitors.
AI-generated from customer reviews
Location10 out of 10
Atmosphere9.5 out of 10
Service9 out of 10
Value for Price3.5 out of 10
Cleanliness3 out of 10
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All reviews

8.0
Very good
Judith, Sep 2025
It’s a beautiful building and very well situated. I found the staff on check in rather abrupt and there was a fridge in the room that clicked on and off all night which was quite annoying. Otherwise i...
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4.0
Mediocre
Liliana, Oct 2024
the staff at the front desk were. not friendly, the line in the check in was very long, they did not have enough staff to attend the amount of guests they receive
8.0
Very good
Alex, Oct 2024
Great place to relax. Limited elevator availability. Love the pool. A little expensive. Great architecture. Friendly people.
10
Wonderful
Anonymous, Oct 2024
Great location to public transit and attractions. Enjoyed my stay
4.0
Mediocre
Anonymous, Sep 2024
Beautiful building. Upon arrival was told of $25 extra fee per day because it was an historic site. Had to pay another extra $25 per day because the reservation was not for the requested two beds. Hav...
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10
Wonderful
Anonymous, Aug 2024
The security staff on Friday night (Aug 30) was great. They gave me the feeling that things were safe but were not obtrusive. They happily answered questions and were friendly. However you could also ...
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2.0
Poor
Talal, Aug 2024
Check in can take over an hour. Rooms are very small. Operator and front desk don’t answer calls later in the evening. you’ll find more hospitality at the DMV
10
Wonderful
Anonymous, May 2023
For the price, location, and history, it was fantastic. Mattresses could be updated, but everything was clean and the staff was polite and helpful. We enjoyed the gorgeous lobby and bar every evening ...
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4.0
Mediocre
Niloufar, Apr 2023
Rooms are run diwn and feel cramped and not clean.
6.0
Okay
Abby, Mar 2023
I love an old hotel, but this one needs a refresh. My room was dark, had peeling wallpaper and poorly patched plaster, and no coffee maker. Basic amenities (coffee in the room or available in the loun...
Read more

Location

17 East Monroe Street, Chicago, IL 60603

What's nearby

  • Art Institute of Chicago294 m
  • Millennium Park0.5 km
  • Chicago Board of Trade Building0.5 km
  • Chicago Theater0.6 km
  • Grant Park0.7 km
  • Willis Tower0.8 km
  • Michigan Avenue Bridge0.9 km
  • Magnificent Mile1.6 km
  • Michigan Avenue1.6 km
  • River North1.8 km
  • Shedd Aquarium1.8 km
  • Field Museum1.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Palmer House a Hilton Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
July
C$ 563
C$ 468
Cheapest month to stay with an average 51% drop in price.
Most expensive month to stay with an average 39% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Palmer House a Hilton Hotel

Which month has the cheapest rates at Palmer House a Hilton Hotel?

The cheapest month to stay at Palmer House a Hilton Hotel is February, with an average nightly rate of C$ 254. The most expensive month is July at C$ 565 per night.

What is the cheapest day to book Palmer House a Hilton Hotel?

The cheapest day to book Palmer House a Hilton Hotel is Sunday, with an average nightly rate of C$ 340. The most expensive day is Monday at C$ 684 per night.

How far in advance should you book Palmer House a Hilton Hotel?

To get the best price at Palmer House a Hilton Hotel, book around 12 weeks in advance. This could save you approximately 19% compared to booking last minute.

KAYAK's top tips for your stay at Palmer House a Hilton Hotel

  • If you’re after a cheap room at Palmer House a Hilton Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in November and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Palmer House a Hilton Hotel, plan to stay on a Sunday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at Palmer House a Hilton Hotel was booked for on KAYAK in the last 2 weeks was C$ 583, while the most expensive was C$ 583.
  • How long should you stay at Palmer House a Hilton Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Palmer House a Hilton Hotel

  • Does the Palmer House a Hilton Hotel offer fitness classes?

    Keeping fit and having fun at the same time is possible with the fitness classes offered at the Palmer House a Hilton Hotel. Hotel guests pay a rate of $20 per class and can visit the Boot Camp for high-energetic workouts or yoga classes to not only work wonders on the body, but also the mind.

  • What activities are offered at the Palmer House a Hilton Hotel?

    Buckle up for the many activities offered at the Palmer House a Hilton Hotel and enjoy a variety of fun times during your stay. For an excellent tea experience with a range of blends and sandwiches, you can attend the Afternoon Tea from 2:00 to 4:00 pm taking place February to December. For a mysterious experience, you can also pay the award-winning magician Dennis Watkins a visit in the Magic Parlor for incredible magic tricks and mind-reading.

  • Are there any special massages available at the Palmer House a Hilton Hotel?

    As you will already be in Chicago, try the signature Chicago Fire and Ice massage available at the hotel’s spa. Using a mix of cold and hot stones to balance the electromagnetic body field, this innovative massage is the ideal way to decompress and to reduce inflammation as well as improve sleep. As for body wraps, the Palmer House Polish in Vichy is also a signature treatment that fully exfoliates and rejuvenates the body.

  • What meeting facilities does the Palmer House a Hilton Hotel have?

    Whether large or small, events of any kind can take place at the Palmer House a Hilton Hotel, may it be business meetings, wedding receptions, or other events. The hotel features over 130,000 sq ft of space that extends over 3 ballrooms and 78 breakout rooms where you can converse with business partners before or after checking out the spa and the Chicago area. In fact, the hotel’s conference facilities won the 2016 Best of Meetings Today award – so check out the award-winning center.

  • How much is parking at the Palmer House a Hilton Hotel?

    There are various parking options available for guests bringing their car to the Palmer House a Hilton Hotel. There is a self-parking hotel lot with a 24-hour attendant for approximately $55 per day. Slightly cheaper is the non-VIP parking lot across the street from the hotel for $47. Valet Parking is also available for a daily rate of $82.

  • What is the best route from the airport to the Palmer House a Hilton Hotel?

    From Chicago Midway International Airport, it is between 20 to 40m by car to the Palmer House a Hilton Hotel and your vacation time. The most direct route leads via the I-55 N. If you land at O’Hare International Airport, the best route to take is the I-90 E to reach the hotel in 30 to 50m.

  • Are there any packages available at the Palmer House a Hilton Hotel?

    With the Bed & Breakfast package, you can plan the perfect getaway for you or for you and your partner. The package comes with special rates for one of the elegant rooms, complimentary breakfast for two, as well as romantic quality time. The Family Fun Package includes a stay for two adults and two children, complimentary access to the gym, and serves as the perfect weekend gift for the entire family.(Prices checked 05/05/19).

  • Where is Palmer House a Hilton Hotel located?

    Palmer House a Hilton Hotel is located at 17 East Monroe Street in Loop, 0.5 km from the centre of Chicago. Art Institute of Chicago is the closest landmark to Palmer House a Hilton Hotel.

  • When is check-in time and check-out time at Palmer House a Hilton Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Palmer House a Hilton Hotel.

  • Does Palmer House a Hilton Hotel offer free Wi-Fi?

    Yes, Palmer House a Hilton Hotel offers free Wi-Fi.

  • How far is Palmer House a Hilton Hotel from the airport?

    Palmer House a Hilton Hotel is 14.3 km from Chicago Midway.

  • Does Palmer House a Hilton Hotel have a pool?

    Yes, Palmer House a Hilton Hotel has a pool on-site.

  • How does KAYAK find such great Palmer House a Hilton Hotel hotel deals?

    KAYAK scours the web for all room deals available at Palmer House a Hilton Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palmer House a Hilton Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palmer House a Hilton Hotel.

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Good to know

Distance to downtown

Nearest Airport

Distance to airport

0.5 km
Chicago Midway
14.3 km

More options for your stay in Chicago