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Congress Plaza Hotel
3 stars

Congress Plaza Hotel

520 South Michigan Avenue, Chicago, IL 60605, United States
Chicago, IL
See location+1 312 427 3800
From
C$ 107
Cheapest

rate per night

7.3
Good
based on 7744 reviews
7,744 reviews
Room type
Provider
Nightly total
Double room
C$ 107
Standard Room
C$ 132
Queen room
C$ 139
95 more Congress Plaza Hotel deals
95 more Congress Plaza Hotel deals

Photos of Congress Plaza Hotel

Overview

Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. NO RESORT FEES.High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms. Car parking is located just 1/2 a block from the hotel. Self-Park overnight is $58.00. No in-and-out privileges. 25.00 deposit per night required for incidentals
7.3
Good rating
Based on 7,744 verified guest reviews

Latest deals for Congress Plaza Hotel

Thu 10/7
Fri 11/7
Queen room
1 queen bed
C$ 139
1 queen bed
C$ 158
bed type unknown
C$ 164
Double room
bed type unknown
C$ 107
2 double beds
C$ 139
2 double beds
C$ 144
Standard Room
1 king bed
C$ 132
1 queen bed
C$ 133
2 double beds
C$ 146
Deluxe room
bed type unknown
C$ 651
bed type unknown
C$ 766
King room
bed type unknown
C$ 169
1 king bed
C$ 183
1 king bed
C$ 187
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Congress Plaza Hotel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled Access
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Hypoallergenic
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area
  • Private entrance

General

  • Quiet street view
  • River view
  • Family rooms
  • Sea view
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Lake view
  • Landmark view
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Bathroom

  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Bicycle rental
  • Golf
  • Beauty salon

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Airport shuttle

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kid-friendly buffet

Fitness

  • Fitness centre

Reviews of Congress Plaza Hotel

7.3
Good
7744 verified ratings
Wonderful
2087
Very good
1476
Good
1599
Okay
858
Fair
786
Mediocre
374
Poor
564

Summary of reviews

Guests say
Guests appreciated the hotel's wonderful location and beautiful views, but many expressed dissatisfaction with the service, bed comfort, and some aspects of cleanliness. Issues such as noisy surroundings and inadequate customer service were frequently mentioned, alongside complaints about the condition of the rooms and amenities.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness7.5 out of 10
Value for Price3.5 out of 10
Atmosphere3 out of 10
Bed Comfort2.5 out of 10
Service2 out of 10
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All reviews

4.0
Mediocre
Tom, May 2025
Location was good. Rooms way too hot. WiFi very spotty.
4.0
Mediocre
Anonymous, May 2025
Great base of operations and close to the theater I was attending a show at, which was its biggest plus. Check-in woman had a slight attitude, but check-out woman was very sweet. Hallways showed signs they needed some care (cracks, chipping paint, etc.). Room had no visual appeal; made me feel like I was in a youth hostel. Ice maker on my floor didn't work. One of my heaters/air conditioners didn'...
Read more
2.0
Poor
Mark, Aug 2024
Bad customer Service, at the front desk
8.0
Very good
Henry, Jun 2024
I’m in a wheelchair. Most everything was accessible but the shower/tub was a conventional bathtub so I couldn’t shuffle into it. So I did sponge baths.
8.0
Very good
Anonymous, Aug 2023
We traveled for Lalapalooza. Location is perfect! Hotel is expensive for what it is and needs updating.
2.0
Poor
Anonymous, Jun 2023
The room was so outdated, the bed hard, the tub handle rusty, the shower/tub area are dirty, hot water not working, no sound cancellation (ended up can’t sleep). Ac can’t be adjusted. Not worth for the price i paid Only good is location
8.0
Very good
Idalia, Nov 2022
The spacious double room was great. My only complaints would be the old furnace/AC which we couldn’t control the temperature of so the room would be too warm and some of the pillows being too stiff.
10
Wonderful
Alexandra, Jul 2022
I loved the great view and access to Lollapalooza. I think what could’ve been better is an earlier check-in time since I had to wait over an hour to check due to others checking in at the same time.
1.9
Poor
Matthew, Aug 2021
This hotel has profoundly uncaring, incompetent staff and management and is dangerous. Elevators failed frequently. Seriously, no exaggeration. Elevators were out of service multiple times during my stay, and it was clear that that’s an accepted norm at this hotel. Lighting throughout is random and mostly absurdly inappropriate for a hotel, a mix of appropriately warm lighting and cool, body-clock...
Read more
4.2
Mediocre
Marina, Jun 2020
Pros (+) location
Cons (-) the customer service could be improved. My Expedia reservation took a while, I sat in the lobby for a while (this was okay), but afterwards they charged double, and I had to call 3 times, and involved Expedia team to have the issue solved and get the reimbursement.

Location

520 South Michigan Avenue, Chicago, IL 60605

What's nearby

  • Grant Park208 m
  • Art Institute of Chicago0.5 km
  • Chicago Board of Trade Building0.7 km
  • Millennium Park0.9 km
  • Willis Tower1 km
  • Field Museum1.2 km
  • Chicago Theater1.2 km
  • Shedd Aquarium1.2 km
  • Michigan Avenue Bridge1.5 km
  • Magnificent Mile2.2 km
  • Michigan Avenue2.2 km
  • River North2.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Congress Plaza Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
October
C$ 259
C$ 272
Cheapest month to stay with an average 50% drop in price.
Most expensive month to stay with an average 236% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Congress Plaza Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Congress Plaza Hotel

  • If you’re after a cheap room at Congress Plaza Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Congress Plaza Hotel, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Monday.
  • The cheapest price a room at Congress Plaza Hotel was booked for on KAYAK in the last 2 weeks was C$ 274, while the most expensive was C$ 274.
  • How long should you stay at Congress Plaza Hotel? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Congress Plaza Hotel

  • What deals or special offers can guests receive at the Congress Plaza Hotel?

    If you are hoping to eat some of your meals at the Congress Plaza Hotel during your trip, consider booking the Bed and Breakfast package, which will provide you with free daily breakfast for every member of your party. Depending on how many nights you will be staying at the hotel, you may also be eligible to receive a discount on your booking.

  • What wedding packages are offered by the Congress Plaza Hotel?

    When couples are planning their special day at the Congress Plaza Hotel, there are several reception packages that they can choose from. The basic package provides a selection of amenities, including a personal wedding planner, a sparkling wine toast, decorations, a 4h open bar, and a custom designed wedding cake. Different catering packages can be selected, with the A Moment in Time package costing $129 per guest and providing entree choices such as beef wellington, pot stickers, and crab cakes. For a fancier menu, opt for the An Elegant Affair package, which costs $159 per guest and includes the option of filet mignon and lobster tails.

  • What meeting amenities are offered by the Congress Plaza Hotel?

    For those that are planning on hosting a meeting or workshop at the Congress Plaza Hotel, there are many services that you can take advantage of. For an additional fee, guests can receive access to audio equipment, technical personnel to help with logistical set-ups, lighting, and special effects. It is also possible to purchase access to flip charts, easels, markers, and an AV cart, as well as computer data equipment and video equipment. There is an on-site catering team that will work with you to customize your perfect menu for the event.

  • What popular sites and attractions are located near the Congress Plaza Hotel?

    If you are interested in science, consider visiting the Adler Planetarium and Astronomy Museum, a unique experience that is only a 5m drive from the Congress Plaza Hotel. For those that enjoy art, the Museum of Contemporary Art can be reached by car in under 7m and is known for being one of the world’s largest contemporary art venues. The Field Museum is a 6m drive from the hotel and focuses on natural history, making it a popular choice among children.

  • What choices do guests have when traveling from Chicago O’Hare International Airport to the Congress Plaza Hotel?

    If you will be traveling with a lot of luggage or just simply want to go from Chicago O’Hare International Airport to the Congress Plaza Hotel as quickly as possible, it is best to either rent a car or use a ridesharing service. A standard UberX will cost you approximately $31 to $39 each way, while an UberXL will be closer to $50 to $65. If you would like to save money, opt to use public transportation instead, such as the local train. The Blue line will bring you to the hotel in around 50m, and a single-fare ticket will cost $2.50.(Prices checked 06/06/19).

  • Where is Congress Plaza Hotel located?

    Congress Plaza Hotel is located at 520 South Michigan Avenue in Loop, 0.3 km from the centre of Chicago. Grant Park is the closest landmark to Congress Plaza Hotel.

  • When is check-in time and check-out time at Congress Plaza Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Congress Plaza Hotel.

  • Does Congress Plaza Hotel offer free Wi-Fi?

    Yes, Congress Plaza Hotel offers free Wi-Fi.

  • How far is Congress Plaza Hotel from the airport?

    Congress Plaza Hotel is 14 km from Chicago Midway.

  • How does KAYAK find such great Congress Plaza Hotel hotel deals?

    KAYAK scours the web for all room deals available at Congress Plaza Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Congress Plaza Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Congress Plaza Hotel.

See more FAQs

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.4
0.3 km
Chicago Midway
14.0 km

Everything you need to know for your stay in Chicago