21c Museum Hotel Chicago

4 stars
55 East Ontario Street, Chicago, IL 60611, United States
Chicago, IL
8.4
Very good
based on 1106 reviews
1,106 reviews
Tue 23/9
-
Wed 24/9
1 room, 2 guests
Deals from
C$ 73
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
C$ 73
Standard Room
C$ 177
King room
C$ 212
53 more 21c Museum Hotel Chicago deals
53 more 21c Museum Hotel Chicago deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

At The James Chicago Magnificent Mile, every guest receives exclusive access to numerous amenities, including complimentary breakfast, room service, laundry service, dry cleaning, and a concierge at the front desk who's prepared to provide guidance and assistance 24 hours a day, 7 days a week. Moreover, this hotel offers on-site parking so that guests can keep their vehicles on secure, private property while they're away from home. There's also a fitness center that visitors can use to exercise during their vacation. Other amenities include access to a bar, a lounge, a spa, and a beauty salon. There are meeting rooms, conference facilities, and a business center available for use as well. The staff here is multilingual and the property is completely smoke-free.

Every room in this hotel has at least one plush bed that includes soft linen and comfortable pillows. Additionally, every room has air conditioning so that each guest feels cool and comfortable during their stay. This hotel also supplies each room with a flat-screen TV that enables visitors to indulge in their favorite movies and TV shows in the comfort of their suite. Every room also has a private bathroom that's full of toiletries and conveniences.

Guests staying at The James Chicago Magnificent Mile are conveniently located next to several popular destinations. Among these beloved attractions are Magnificent Mile, Chicago Riverwalk, 360 CHICAGO, Chicago Theater, and Chicago Cultural Center. Likewise, the closest airports are Chicago Midway Airport and Chicago O'Hare International Airport, while train stations like Chicago-Union and Summit, Illinois are nearby, too.

8.4
Very good rating
Based on 1,106 verified guest reviews

Latest deals for 21c Museum Hotel Chicago

Tue 23/9
Wed 24/9
Double room
1 twin bed
C$ 503
nightly with fees
Luxury Room
bed type unknown
C$ 398
nightly with fees
1 king bed
C$ 663
nightly with fees
bed type unknown
C$ 672
nightly with fees
King room
bed type unknown
C$ 212
nightly with fees
bed type unknown
C$ 301
nightly with fees
1 king bed
C$ 310
nightly with fees
Deluxe room
bed type unknown
C$ 73
nightly with fees
2 double beds
C$ 177
nightly with fees
2 queen beds
C$ 203
nightly with fees
Standard Room
bed type unknown
C$ 177
nightly with fees
bed type unknown
C$ 253
nightly with fees
bed type unknown
C$ 348
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at 21c Museum Hotel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Allergy-free room
  • No smoking
  • Upper floors accessible by elevator

General

  • Window
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Bottle of water
  • 24hr front desk

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press
  • Drying rack for clothing

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Canoeing

Parking and transportation

  • Parking

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Spa

  • Massage

Reviews of 21c Museum Hotel Chicago

8.4
Very good
1106 verified ratings
Wonderful
633
Very good
195
Good
93
Okay
50
Fair
47
Mediocre
33
Poor
55

Summary of reviews

Guests say
Guests generally liked the hotel's central location and cleanliness, enjoying the friendly staff and unique art. However, many expressed dissatisfaction with customer service, issues with air conditioning, and high parking fees.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort8 out of 10
Value for Price2 out of 10
Service1 out of 10
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All reviews

6.0
Okay
Anonymous, Jan 2022
All the important features were there. I was very happy.
2.0
Poor
nahum, Nov 2021
The location and decorations on walls. That’s it. Nothing else.
10
Wonderful
Anonymous, Jun 2017
Pros (+) Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
10
Wonderful
Anonymous, Mar 2017
Pros (+) Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
Cons (-) I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.
10
Wonderful
Anonymous, Jan 2017
Pros (+) Friendly staff. Great rooms
9.7
Wonderful
Anonymous, Oct 2016
Pros (+) The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Cons (-) Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!
10
Wonderful
Anonymous, May 2016
Pros (+) friendly and convenient ,
10
Wonderful
Anonymous, Feb 2016
Pros (+) I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especiall...
Cons (-) Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.
Read more

Location

55 East Ontario Street, Chicago, IL 60611

What's nearby

  • Michigan Avenue230 m
  • Magnificent Mile234 m
  • Michigan Avenue Bridge0.5 km
  • Museum of Contemporary Art0.6 km
  • River North0.8 km
  • Chicago Theater0.9 km
  • Millennium Park1.2 km
  • Art Institute of Chicago1.5 km
  • Chicago Board of Trade Building1.8 km
  • Willis Tower1.8 km
  • Navy Pier1.8 km
  • Grant Park2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about 21c Museum Hotel Chicago

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
October
C$ 326
C$ 295
Cheapest month to stay with an average 33% drop in price.
Most expensive month to stay with an average 107% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at 21c Museum Hotel Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at 21c Museum Hotel Chicago

  • If you’re after a cheap room at 21c Museum Hotel Chicago, then you should consider staying during the low season. The cheapest deals can generally be found in November and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at 21c Museum Hotel Chicago, plan to stay on a Friday or Sunday. The most expensive day is usually Saturday.
  • The cheapest price a room at 21c Museum Hotel Chicago was booked for on KAYAK in the last 2 weeks was C$ 216, while the most expensive was C$ 264.
  • How long should you stay at 21c Museum Hotel Chicago? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at 21c Museum Hotel Chicago

  • Where is 21c Museum Hotel Chicago located?

    21c Museum Hotel Chicago is located at 55 East Ontario Street in Near North Side, 1.9 km from the centre of Chicago. Michigan Avenue is the closest landmark to 21c Museum Hotel Chicago.

  • When is check-in time and check-out time at 21c Museum Hotel Chicago?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at 21c Museum Hotel Chicago.

  • Does 21c Museum Hotel Chicago offer free Wi-Fi?

    Yes, 21c Museum Hotel Chicago offers free Wi-Fi.

  • How far is 21c Museum Hotel Chicago from the airport?

    21c Museum Hotel Chicago is 15.4 km from Chicago Midway.

  • How does KAYAK find such great 21c Museum Hotel Chicago hotel deals?

    KAYAK scours the web for all room deals available at 21c Museum Hotel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at 21c Museum Hotel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for 21c Museum Hotel Chicago.

See more FAQs

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.2
1.9 km
Chicago Midway
15.4 km

Everything you need to know for your stay in Chicago

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