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|""Great staff, good breakfast, awesome location""||(in 181 reviews)|
|"Friendly staff and helpful."||(in 178 reviews)|
|"Clean and great location."||(in 206 reviews)|
|"Rooms tiny as hell!"||(in 116 reviews)|
|"Nowhere on your website did it say that parking was not included."||(in 26 reviews)|
|"The flooring was new and the interior paint was fresh."||(in 1 review)|
|great location||in 484 reviews|
|free breakfast||in 399 reviews|
|location and price||in 393 reviews|
|friendly staff||in 375 reviews|
|room was small||in 320 reviews|
|parking is expensive||in 63 reviews|
|little bit||in 59 reviews|
|walking distance||in 33 reviews|
|bed was comfortable||in 22 reviews|
|slow elevators||in 21 reviews|
|magnificent mile||in 16 reviews|
|flooring was new||in 4 reviews|
Breakfast is good
Staff not very attentive, no secure bag check, no late checkout for rewards members, hallways smell of marijuana
Ask before booking, the room sucked
Nice location, basic hotel. Nice staff. But a lot of money for what little I got.
Room was tiny, only had a bed - no chair, no desk - nothing. Really, only a bed. Oh, and a TV stuck to the wall. 16th floor (room 1612) so view was great but I came to work so no place to put a PC and to write on was a disaster. And I paid $460 for 2 nights. Room was NOTHING like the picture. So, make sure you ask the clerk to describe the room before making the reservation. For that much money, i would consider any of the dozen other nearby hotels. Won't go again. Sorry.
Hotel was great, good price and great location.
I ordered/paid for a double room in advance. Showed up to the hotel and they put us in a single. After disputing at the front desk the hotel said we did not order a double. I showed them the print out showing what I ordered and they said the order they received (I assume from Kayak) did not state that we paid for a double. We were lucky that they had a double available and they honored my documentation. Close call.
There was friendly staff and it is very close to some great food and shopping.
Our room smelled like smoke and during the night of you turned up the fan it smelled a lot stronger, almost as if the last person had smoked a lot. Also we had a very small room. I get that we booked through a travel website and not straight from the hotel so somewhat smaller rooms are expected, but this room was tiny, especially for what we paid.
Perfect for what I needed
I thought the hotel was great, very friendly staff and rooms were clean. I needed to be close to the Water Tower area for my conference and it was the closest in my price range. I would definitely stay again.
You can hear everything out in the hall way, but honestly it's not a super big deal.
Bed was comfortable
Everything was good
Staff here was incredibly friendly and always willing to help out with anything I needed! Free wifi and continental breakfast. Decent workout facility! You can't get all of that anywhere else for this price in this neighborhood!!!
Rooms are small, but go out in the city and stop sitting in your hotel room.
Friendly staff, clean room, excellent hot breakfast. Worth the money. Centrally located.
No frills experience and bedroom without a desk.
Staff, location, breakfast
Having to go up the stairs with my luggage to get checked in, helpful staff was there, but was very busy with other guests and I was cold, tired, and it was late.
Located a short walk from Merchandise Mart Railway Station, Hotel Cass - A Holiday Inn Express at Magnificent Mile provides guests with an ideal base when visiting Chicago. It is situated a brief stroll from Museum of Contemporary Art and Michigan Avenue.
There are a range of facilities available to those staying at the hotel, including a 24-hour reception, an express check-in and check-out feature and valet parking. A fitness center can be readily accessed by those wanting to keep active while travelling.
The unique rooms at Hotel Cass - A Holiday Inn Express at Magnificent Mile offer wireless internet access and tea and coffee making facilities.
The hotel is ideally located for sightseeing in the local area with Magnificent Mile just a stone's throw away. Chicago Theater, John Hancock Center Observatory and Michigan Avenue Bridge are each within walking distance.
based on 751 reviews
Policies vary by room type and provider.
Holiday Inn Express Chicago - Magnificent Mile is located at 640 North Wabash Avenue in Near North Side, 2 km from the centre of Chicago. Magnificent Mile is the closest landmark to Holiday Inn Express Chicago - Magnificent Mile.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express Chicago - Magnificent Mile.
Yes, Holiday Inn Express Chicago - Magnificent Mile offers free Wi-Fi.
No, Holiday Inn Express Chicago - Magnificent Mile does not offer free parking.
No, Holiday Inn Express Chicago - Magnificent Mile does not offer free airport shuttle service.
Holiday Inn Express Chicago - Magnificent Mile is 15.4 km from Chicago Midway.
No, Holiday Inn Express Chicago - Magnificent Mile does not have a pool on-site.
Holiday Inn Express Chicago - Magnificent Mile has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.