Health and safety
Services and conveniences
Accessibility and suitability
Parking and transportation
Media and entertainment
Things to do
Cons:It seems that they are renovating the hotel so the carpets in the hallways were very dirty, torn, and outdated. Our room had seversl cracks in the ceiling, the refrigerator didn't work and they tried to tell us that it was meant to keep the food at room temperature. There was no iron. The guests in the next room arrived at 3am drunk, and were very loud, you could hear their conversation through the walls. The pictures shown online we're absolutely different than the actual Hotel, it was quite disappointing.
Cons:Everything from the room to the staff. Rooms were super dirty and nothing worked, not even the lights. The staff were horrible not well mannered at all. They don't like guest that get cheap deals on Expedia because they say they can't make money off of us customers. What was worse is that before you can claim your reservation there, they ask how you booked your room so cheap and once you tell them through Expedia they give you the worst rooms ever and give the most horrid staff service. My reservation had free breakfast included but the staff were charging it. Over all I do not recommend others to stay at this hotel at all, not even for businesse or pleasure. Oh almost forgot they charge to use the pool. Like seriously?
|Check in anytime after 3:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Krystal Urban Ciudad Juárez by US Consulate is located at Av. Tecnologico 3750, 7.3 km from the centre of Ciudad Juárez. Central Park is the closest landmark to Krystal Urban Ciudad Juárez by US Consulate.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Urban Ciudad Juárez by US Consulate.
Yes, Krystal Urban Ciudad Juárez by US Consulate offers free Wi-Fi.
Yes, Krystal Urban Ciudad Juárez by US Consulate offers free parking.
No, Krystal Urban Ciudad Juárez by US Consulate does not offer free airport shuttle service.
Krystal Urban Ciudad Juárez by US Consulate is 6.2 km from Ciudad Juárez Abraham Gonzalez. Krystal Urban Ciudad Juárez by US Consulate is 13.5 km from El Paso.
Yes, Krystal Urban Ciudad Juárez by US Consulate is a pet-friendly hotel.
Yes, Krystal Urban Ciudad Juárez by US Consulate has a pool on-site.