Staff really helpful
We really were comfortable , their beds were very comfortable, the room was very clean, the air conditioner worked great.
It seems that they are renovating the hotel so the carpets in the hallways were very dirty, torn, and outdated. Our room had seversl cracks in the ceiling, the refrigerator didn't work and they tried to tell us that it was meant to keep the food at room temperature. There was no iron. The guests in the next room arrived at 3am drunk, and were very loud, you could hear their conversation through the walls. The pictures shown online we're absolutely different than the actual Hotel, it was quite disappointing.
Worst Stay Ever
There's nothing to like about it.
Everything from the room to the staff. Rooms were super dirty and nothing worked, not even the lights. The staff were horrible not well mannered at all. They don't like guest that get cheap deals on Expedia because they say they can't make money off of us customers. What was worse is that before you can claim your reservation there, they ask how you booked your room so cheap and once you tell them through Expedia they give you the worst rooms ever and give the most horrid staff service. My reservation had free breakfast included but the staff were charging it. Over all I do not recommend others to stay at this hotel at all, not even for businesse or pleasure. Oh almost forgot they charge to use the pool. Like seriously?
Welcome to the preferred choice for business, leisure and convention guests in Chihuahua, Mexico. Our Ciudad Juarez, Mexico hotel is located just a mile away from the U.S. Consulate and only 10 minutes from the Juarez International Airport, in the heart of the golden zone of the city and 30 minutes from the El Paso, TX Airport. Strategically located5 minutes from the largest mall in the area, La Misiones, which offers a variety of shops, fine restaurants, nightclubs and movie theaters. For air travel, the hotel is conveniently located just 10 minutes from the Abraham Gonzales International Airport and 30 minutes from the airport of El Paso, Texas. Krystal Business Hotel Cd. Jurez is ideal for both business and leisure guests, as they all enjoy the extensive complimentary amenities & services, including buffet breakfast, high speed internet, local calls, 24 hour business center, coffee served at the lobby all day, indoor pool, fitness center.Complimentary transportation service within a 6.2 miles radius.The many features of the spacious 120 guest rooms include either one King bed or two Double beds, a microwave and mini-refrigerator, a full work desk with two line telephone including voicemail, ergonomic work chair, cable TV, wireless internet, and a radio alarm clock, iron and iron board, hair dryer, to name just a few!The Restaurant offers buffet breakfast plus (complimentary), dinner a la carte, and Room Service from 6pm to 10pm, while Krystal Deli, the on-site Tobacco shop & convenience store, offers a selection of refrigerated, frozen, and microwavable items ideal for preparing in the comfort of your own guestroom. Maximum stay of 15 days.
Based on 517 reviews
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