Daily cleaning, installation of cabin HEPA filters on flights to Ciudad Juárez
There are 12 km between Ciudad Juárez downtown and Ciudad Juárez Abraham Gonzalez Airport.
When flying to Ciudad Juárez, you'll arrive at Ciudad Juárez Abraham Gonzalez Airport (CJS). The airport is also known as Abraham Gonzalez or Ciudad Juarez Intl.
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Scores according to KAYAK customer reviews
Pros: "Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico."
Pros: "It was empty"
Pros: "Great plane with great service!"
Pros: "The crew was lovely and the flight felt short since the entertainment sytem was available and operational."
Cons: "Much better than some other airlines no names mentioned."
Pros: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Cons: "Multiple delays and gate changes"
Pros: "Wifi on bord, staff"
Pros: "Enjoyable flight with great crew!!!"
Pros: "No complaint at all, I am very satisfied."
Cons: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"
Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"
Pros: "The price. The beautiful stewards. The cleanliness. The air magazine. The excitement of flying. The window to look out of."
Pros: "In time"
Cons: "Seats are horrible, not ergonomic at all"
Cons: "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"
Pros: "Everything went smoothly except for the sprint to catch the flight out of Guadalajara to Mexico City. That connection was a little tight. The Aeromexico staff were helpful and friendly both on the ground and in the air."
Cons: "The sprint I had to run to catch the flight."
Cons: ""missed" my flight because it took of 30 min before"
Pros: "It was fast to check in and the flight was on time."
Cons: "The seats that we first got but the flight attendant was kind enough ro switch us since we were by the emergency exit,"
Pros: "Our ~5 hour lay over in Benito Juarez airport was not good."
Cons: "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."
Pros: "I liked the entertainment options and the free morning snack/meal offered on the flight from Mexico City to Los Angeles."
Cons: "I don't like the boarding process where everyone hovers around their boarding group sign."
Pros: "service was good"
Cons: "There was no Wi-Fi even though there was signs in the plane of Wi-Fi availability"
Pros: "Good flight attendant on airplane"
Cons: "We were told to take our suite case to boarding gate and we wanted to check in our bags since I don't speak Spanish when we went through TSA they went through our large suitcase 4 times and keep all of our liquids which I knew it was not allowed but attendence told us to go any way the TSA search took forever when we got to boarding gate which still have 20 minutes before plane leaves they close The gate and made us pay full airline price all over again and waited 4.5 hours for next flight and I paid $50 on original flight for prefer seating and was not able to used any of my original price paid. Will never fly Aeromexico AGAIN!!! Worse day ever and TSA took my girlfriend iPhone during the 7 times they went through our stuff !!"
Pros: "Flight attendants were good"
Cons: "As mentioned in a previous comment, while I enjoy AM domestic first/business class product on the new planes, unfortunately, I cannot say the same about their old ones. AM seats do not provide a footrest, and there is the lack of the IFE, which on a longer flight like mex-tij could have made the flight more enjoyable. Food, AM domestic business class food options are not the best, it was a turkey/cheese sandwich on a white bread with heavy mayo, and milk rice-while delicious, also very heavy on the sugar"
Pros: "Comfortable and service was great!!"
Pros: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Cons: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."
Cons: "We were delayed 7 hours and offered $10 USD in food to compensate"
Pros: "The crew is great, and the comfort of the airplane was outstanding!! Really happy with the whole experience."
Cons: "Flight was cancelled"
Pros: "I enjoyed the movies and the accuracy of the flight time etc very much! It was super helpful during long flights."
Cons: "I couldn’t understand 90% of what anyone was saying due to it all being in Spanish which I found to be a little rude to be honest. You know you have a lot of English speaking only people on your flights yet you do not make any announcements in both Spanish and English like a lot of other airlines do."
Cons: "No internet service available."
Cons: "Aeromexico's conditions of carriage allow them to cancel your flight rebook you days later with no liability. They pay no compensation for delays that last days . Take at your own risk, I learn the hard way."
Pros: "Friendly, efficient crew, good entertainment system and content."
Cons: "Food was pretty mediocre. I'd prefer to pay a few dollars extra for a better meal."
Cons: "The fact that we are now charged for baggage and seats similar to the economy airlines. Service is also noticeably worse."
Pros: "Everything was good"
Pros: "SAME THAN ABOVE"
Cons: "SAME THAN ABOVE"
Pros: "I was in Business Class It was confortable."
Cons: "Food was mediocre. Didn't offer anything except for dinner upon boarding and breakfast before landing. It was a fourteen hour flight."
Pros: "The flight time was the best , the service is very good ."
Cons: "Food, entertainment and space"
Pros: "Flight itself was fine"
Cons: "It took an hour to Check-in in Orlando, seems like every passenger took 15 to 20 minutes to get checked in! Slightly faster in Mexico City but still took 40 minutes. Can't understand with all this modern technology why checking in is still so slow......"
Cons: "The flight was late, the seat space minimun, I was on the kast row so the de back seat could't retract. The flight was full"
Pros: "Some of the staff (especially at the counter) was nice. The entertainment was good."
Cons: "Flight attendants weren't particularly nice or helpful. No veg options to eat. Had to wait forever at the tarmac."
Pros: "Everything was perfect. Flight on time, enough food and drink. Free blanket, headset, beer, etc."
Pros: "The service.was good im flying again next time..i also love u can chat with other passangers"
Cons: "That we have to pay for our luggage"
Pros: "Was on time, good boarding process, Food ok, entertainment poor."
Cons: "The seat broken but they were able to fix before departure very quickly."
Pros: "I was scheduled for a flight much later but was able to be accommodated on the earlier flight in the back row. The crew was great and even had food for me. I had the whole row to myself except when the crew wanted to rest, which was no problem!"
Cons: "Baggage was delayed coming off of the plane, which was annoying since it was a direct flight to SFO and there wasn't an explanation on why the delay."
Pros: "They never announced the flight details and switched gates without telling the passengers. Making me miss my flight and when i went to them. They said it was too late to board the plane."
Pros: "Cheap flight, ability to pay upgrade."
Cons: "Check in is never possible online in Mexico City. Then Aeromexico checkin tellers are relatively disinterested. I've flown Aeromexico almost 20 times this year, please change the friggin food! A cheese and ham croissant, baby carrots and a snickers bar! Weak."
Cons: "Everything was fine and our luggage went straight Through to New York."
Pros: "The food the service in the airplane."
Cons: "My fly Chicago to Mexico it was two hours late"
Pros: "Most of the Staff was friendly"
Cons: "No wifi, some staff were oblivious of how often they hit you when walking through the plane disturbing you during the flight. I started to think it was intensional. But the other staff were wonderful."
Pros: "The comfort"
Cons: "The breakfast, better would've been not to offer anything."
Pros: "Movies on board"
Cons: "Check in. The seats. The information provided by the crew. Food extremely basic. ....etc etc"
Airlines flying to Ciudad Juárez have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Ciudad Juárez
Masks required on board, masks provided on flights to Ciudad Juárez
Social distancing seating
Middle seats unavailable to book on flights to Ciudad Juárez
Testing for antibodies, testing for symptoms for flights to Ciudad Juárez
Waiving of change fees. Search flexible flights to Ciudad Juárez