The Westin Cleveland Downtown

4 stars
777 Saint Clair Avenue Northeast, Cleveland, OH 44114, United States
Cleveland, OH
7.8
Good
based on 1111 reviews
1,111 reviews
Thu 23/10
-
Fri 24/10
1 room, 2 guests
Deals from
C$ 151
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
C$ 151
King room
C$ 162
Standard Room
C$ 166
44 more The Westin Cleveland Downtown deals
44 more The Westin Cleveland Downtown deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Aside from a great location, guests who stay at the Westin Cleveland Downtown will find that it is full of quality amenities and features, including within the rooms themselves. This is a large, quality property that has 484 rooms in all. This is a smoke-free property, as well.

The rooms at the hotel have the types of comforts that guests are looking for today when they travel. Travelers can expect to have pillowtop beds and down comforters, along with coffeemakers and refrigerators. The rooms include air conditioning, along with a private bathroom, free bottled water, and free toiletries. The rooms are very comfortable from top to bottom.

For a surcharge, guests can enjoy cooked to order breakfasts between 7 am and 11 am each morning. The family-friendly property has WiFi in the rooms for a surcharge, as well as for free in some of the public areas of the hotel. Guests can find a safe-deposit box at the front desk, along with concierge services, a business center, meeting rooms, conference space, a bar, and more.

Travelers who are staying at the Westin Cleveland Downtown will find that the location truly is spectacular. The guests will be a short distance to a number of area parks, as well as attractions like the Rock and Roll Hall of Fame, JACK Cleveland Casino, Great Lakes Science Center, and the Cleveland Convention Center. Some local places where travelers can have a bite to eat include Cowell and Hubbard, Chicago’s Home of Chicken & Waffles, and Hodge’s.

7.8
Good rating
Based on 1,111 verified guest reviews

Latest deals for The Westin Cleveland Downtown

Thu 23/10
Fri 24/10
Queen room
2 queen beds
C$ 151
nightly with fees
2 queen beds
C$ 163
nightly with fees
2 queen beds
C$ 180
nightly with fees
Double room
bed type unknown
C$ 232
nightly with fees
1 twin bed
C$ 275
nightly with fees
1 king bed
C$ 364
nightly with fees
Standard Room
1 king bed
C$ 166
nightly with fees
1 king bed
C$ 169
nightly with fees
1 king bed
C$ 191
nightly with fees
King room
1 king bed
C$ 162
nightly with fees
1 king bed
C$ 179
nightly with fees
1 king bed
C$ 246
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Westin Cleveland Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Upper floors accessible by elevator

Bathroom

  • Raised toilet
  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Things to do

  • Gift shop
  • Bicycle rental
  • Golf
  • Cycling

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of The Westin Cleveland Downtown

7.8
Good
1111 verified ratings
Wonderful
562
Very good
184
Good
120
Okay
72
Fair
57
Mediocre
24
Poor
92

Summary of reviews

Guests say
Guests appreciated the hotel's location, noting its proximity to attractions and amenities. However, many expressed dissatisfaction with the service, citing issues such as double charging, poor room maintenance, and disappointing dining experiences. Cleanliness was also a concern for several guests, with reports of dirty rooms and outdated facilities.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
Sort by:Most recent

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Score by provider

All reviews

8.0
Very good
Jason, Sep 2020
Pros (+) Bed was comfortable.
Cons (-) Furniture a bit scuffed.
7.7
Good
Alexa, Nov 2019
Pros (+) The hotel was clean and in a central location.
Cons (-) Please add fabric softener to your sheets! And the light by the room better wasn't working.
6.0
Okay
Anonymous, Jul 2018
Pros (+) I liked the access to food and drink, as well as the view of the lake in our second room.
Cons (-) I did not like how this place was not soundproof - you could hear everything in the room next door.
10
Wonderful
Anonymous, Jan 2018
Pros (+) Cortious staff
2.0
Poor
Anonymous, Jan 2018
Cons (-) Valet left my vehicle dirty. Valet manager was incompetent and rude. All of the staff were rude.
8.5
Very good
Anonymous, Oct 2017
Pros (+) Staff was nice, location was awesome and restaurant and room service were great
Cons (-) Housekeeper was way to noisy every morning
7.1
Good
Anonymous, Aug 2017
Pros (+) We had lunch in their restaurant and I had an amazing beet salad.
Cons (-) I am a Gold Level SPG member. This got me nada. No welcoming gift, no upgrade, no internet access, no late check out, nothing. I have been treated much better at other Westin's.
9.1
Wonderful
Anonymous, Aug 2016
Pros (+) Cleanliness and layout of rooms.
Cons (-) No breakfast included with stay. No garbage can in bathroom or recycling in room period.
6.8
Okay
Anonymous, Aug 2016
Pros (+) The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
Cons (-) I'm a stickler for good service and the Westin did exactly what they were required to, but nothing more. For example, I asked for a fruit platter & champagne to be put in the room. It was my husband's birthday and it sucked we were stuck in a hotel after a business trip, so I wanted to make it a bit more exciting. Most the fruit was fine, but they didn't pick out the moldy grapes and shriveled ber...
Read more
8.0
Very good
Anonymous, Jul 2016
Pros (+) amenities, proximity to points of interest, great adjacent restaurant
Cons (-) lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...

Location

777 Saint Clair Avenue Northeast, Cleveland, OH 44114

What's nearby

  • Cleveland Mall278 m
  • Public Square0.5 km
  • Steamship William G. Mather Maritime Museum0.6 km
  • Rock and Roll Hall of Fame0.7 km
  • Terminal Tower0.7 km
  • FirstEnergy Stadium0.8 km
  • Quicken Loans Arena0.8 km
  • St. Peter Church0.8 km
  • Playhouse Square Centre0.9 km
  • Progressive Field1 km
  • West Side Market2.4 km
  • Great Lakes Brewing Company2.4 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Westin Cleveland Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
October
C$ 277
C$ 244
Cheapest month to stay with an average 46% drop in price.
Most expensive month to stay with an average 37% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Cleveland Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Westin Cleveland Downtown

  • If you’re after a cheap room at The Westin Cleveland Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in March and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Cleveland Downtown, plan to stay on a Wednesday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Westin Cleveland Downtown was booked for on KAYAK in the last 2 weeks was C$ 295, while the most expensive was C$ 295.
  • How long should you stay at The Westin Cleveland Downtown? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Westin Cleveland Downtown

  • Where is The Westin Cleveland Downtown located?

    The Westin Cleveland Downtown is located at 777 Saint Clair Avenue Northeast in Downtown, 0.5 km from the centre of Cleveland. Cleveland Mall is the closest landmark to The Westin Cleveland Downtown.

  • When is check-in time and check-out time at The Westin Cleveland Downtown?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Westin Cleveland Downtown.

  • Does The Westin Cleveland Downtown offer free Wi-Fi?

    Yes, The Westin Cleveland Downtown offers free Wi-Fi.

  • How far is The Westin Cleveland Downtown from the airport?

    The Westin Cleveland Downtown is 16.8 km from Cleveland Hopkins Intl. The Westin Cleveland Downtown is 18.1 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great The Westin Cleveland Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cleveland Downtown in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cleveland Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cleveland Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
2 Modern Rooms w/ Restaurant and Bar in the Heart of Cleveland
0.04 kmFitness centre, Coffee machineC$ 847+
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0.04 kmFitness centre, Coffee machineC$ 847+
3 Convenient Rooms Near Rock and Roll Hall of Fame w/ Plush Bedding
0.04 kmFitness centre, Coffee machineC$ 1,277+
3 Stylish Rooms W/ City Views In Dt Cleveland - Near Rnr Hof
0.04 kmFitness centre, Coffee machineC$ 1,277+

Cheapest

See cheapest stays in Cleveland
2-star hotel
17% cheaperHoliday Inn Express Cleveland Downtown By IHG7.6 Good (1,732 reviews)0.44 kmFitness centre, Room service, Free Wi-FiC$ 172+
4-star hotel
10% cheaperDoubleTree by Hilton Hotel Cleveland Downtown - Lakeside7.1 Good (1,304 reviews)0.38 kmFitness centre, Restaurant, Bar/LoungeC$ 187+
4-star hotel
7% cheaperKimpton Schofield Hotel By IHG8.4 Excellent (821 reviews)0.56 kmFitness centre, Restaurant, Bar/LoungeC$ 193+
3-star hotel
5% cheaperResidence Inn by Marriott Cleveland Downtown8 Excellent (765 reviews)0.59 kmFitness centre, Bar/Lounge, Room serviceC$ 197+

Most recommended

See most recommended stays in Cleveland
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0.04 kmFitness centre, Coffee machineC$ 847+
4-star hotel
1% cheaper
Fidelity Hotel
9.2 Excellent (27 reviews)0.38 kmFitness centre, Restaurant, Bar/LoungeC$ 206+
3-star hotel
Drury Plaza Hotel Cleveland Downtown9 Excellent (3,404 reviews)0.17 kmIndoor pool, Fitness centre, RestaurantC$ 211+
4-star hotel
Hilton Cleveland Downtown9 Excellent (1,250 reviews)0.45 kmIndoor pool, Fitness centre, RestaurantC$ 267+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.8
0.5 km
Cleveland Hopkins Intl
16.8 km

Everything you need to know for your stay in Cleveland

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