The Westin Cleveland Downtown

4 stars
777 Saint Clair Avenue Northeast, Cleveland, OH 44114, United States
Cleveland, OH
7.8
Good
based on 1120 reviews
1,120 reviews
Mon 22/12
-
Tue 23/12
1 room, 2 guests
Deals from
C$ 121
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
C$ 121
Queen room
C$ 142
King room
C$ 209
45 more The Westin Cleveland Downtown deals
45 more The Westin Cleveland Downtown deals
Photos of The Westin Cleveland Downtown
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Aside from a great location, guests who stay at the Westin Cleveland Downtown will find that it is full of quality amenities and features, including within the rooms themselves. This is a large, quality property that has 484 rooms in all. This is a smoke-free property, as well.

The rooms at the hotel have the types of comforts that guests are looking for today when they travel. Travelers can expect to have pillowtop beds and down comforters, along with coffeemakers and refrigerators. The rooms include air conditioning, along with a private bathroom, free bottled water, and free toiletries. The rooms are very comfortable from top to bottom.

For a surcharge, guests can enjoy cooked to order breakfasts between 7 am and 11 am each morning. The family-friendly property has WiFi in the rooms for a surcharge, as well as for free in some of the public areas of the hotel. Guests can find a safe-deposit box at the front desk, along with concierge services, a business center, meeting rooms, conference space, a bar, and more.

Travelers who are staying at the Westin Cleveland Downtown will find that the location truly is spectacular. The guests will be a short distance to a number of area parks, as well as attractions like the Rock and Roll Hall of Fame, JACK Cleveland Casino, Great Lakes Science Center, and the Cleveland Convention Center. Some local places where travelers can have a bite to eat include Cowell and Hubbard, Chicago’s Home of Chicken & Waffles, and Hodge’s.

7.8
Good rating
Based on 1,120 verified guest reviews

Latest deals for The Westin Cleveland Downtown

Mon 22/12
Tue 23/12
King room
1 king bed
C$ 209
nightly with fees
1 king bed
C$ 238
nightly with fees
bed type unknown
C$ 274
nightly with fees
Double room
bed type unknown
C$ 228
nightly with fees
1 twin bed
C$ 270
nightly with fees
1 king bed
C$ 357
nightly with fees
Queen room
2 queen beds
C$ 142
nightly with fees
2 queen beds
C$ 149
nightly with fees
2 queen beds
C$ 159
nightly with fees
Standard Room
bed type unknown
C$ 121
nightly with fees
1 king bed
C$ 130
nightly with fees
1 king bed
C$ 176
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Westin Cleveland Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Bathroom

  • Raised toilet
  • Shower
  • Higher-level toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Health and safety

  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security
  • Safe

Things to do

  • Gift shop
  • Bicycle rental
  • Golf
  • Cycling

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of The Westin Cleveland Downtown

7.8
Good
1120 verified ratings
Wonderful
568
Very good
183
Good
122
Okay
73
Fair
57
Mediocre
24
Poor
93

Summary of reviews

Guests say
Guests generally appreciated the friendly staff and great location of the hotel. However, there were several complaints regarding cleanliness, particularly in the bathrooms, and issues with bed comfort. The amenities, including the restaurant and breakfast options, did not meet expectations for some guests, leading to disappointment.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Amenities3 out of 10
Bed Comfort3 out of 10
Noise Level3 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

8.0
Very good
Jason, Sep 2020
Pros (+) Bed was comfortable.
Cons (-) Furniture a bit scuffed.
7.7
Good
Alexa, Nov 2019
Pros (+) The hotel was clean and in a central location.
Cons (-) Please add fabric softener to your sheets! And the light by the room better wasn't working.
6.0
Okay
Anonymous, Jul 2018
Pros (+) I liked the access to food and drink, as well as the view of the lake in our second room.
Cons (-) I did not like how this place was not soundproof - you could hear everything in the room next door.
10
Wonderful
Anonymous, Jan 2018
Pros (+) Cortious staff
2.0
Poor
Anonymous, Jan 2018
Cons (-) Valet left my vehicle dirty. Valet manager was incompetent and rude. All of the staff were rude.
8.5
Very good
Anonymous, Oct 2017
Pros (+) Staff was nice, location was awesome and restaurant and room service were great
Cons (-) Housekeeper was way to noisy every morning
7.1
Good
Anonymous, Aug 2017
Pros (+) We had lunch in their restaurant and I had an amazing beet salad.
Cons (-) I am a Gold Level SPG member. This got me nada. No welcoming gift, no upgrade, no internet access, no late check out, nothing. I have been treated much better at other Westin's.
9.1
Wonderful
Anonymous, Aug 2016
Pros (+) Cleanliness and layout of rooms.
Cons (-) No breakfast included with stay. No garbage can in bathroom or recycling in room period.
6.8
Okay
Anonymous, Aug 2016
Pros (+) The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
Cons (-) I'm a stickler for good service and the Westin did exactly what they were required to, but nothing more. For example, I asked for a fruit platter & champagne to be put in the room. It was my husband's birthday and it sucked we were stuck in a hotel after a business trip, so I wanted to make it a bit more exciting. Most the fruit was fine, but they didn't pick out the moldy grapes and shriveled ber...
Read more
8.0
Very good
Anonymous, Jul 2016
Pros (+) amenities, proximity to points of interest, great adjacent restaurant
Cons (-) lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...

Location

777 Saint Clair Avenue Northeast, Cleveland, OH 44114

What's nearby

  • Cleveland Mall278 m
  • Public Square0.5 km
  • Steamship William G. Mather Maritime Museum0.6 km
  • Rock and Roll Hall of Fame0.7 km
  • Terminal Tower0.7 km
  • FirstEnergy Stadium0.8 km
  • Quicken Loans Arena0.8 km
  • St. Peter Church0.8 km
  • Playhouse Square Centre0.9 km
  • Progressive Field1 km
  • West Side Market2.4 km
  • Great Lakes Brewing Company2.4 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Westin Cleveland Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
October
C$ 272
C$ 222
Cheapest month to stay with an average 47% drop in price.
Most expensive month to stay with an average 36% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Cleveland Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Westin Cleveland Downtown

  • If you’re after a cheap room at The Westin Cleveland Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in March and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Cleveland Downtown, plan to stay on a Wednesday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Westin Cleveland Downtown was booked for on KAYAK in the last 2 weeks was C$ 154, while the most expensive was C$ 154.
  • How long should you stay at The Westin Cleveland Downtown? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Westin Cleveland Downtown

  • Where is The Westin Cleveland Downtown located?

    The Westin Cleveland Downtown is located at 777 Saint Clair Avenue Northeast in Downtown, 0.5 km from the centre of Cleveland. Cleveland Mall is the closest landmark to The Westin Cleveland Downtown.

  • When is check-in time and check-out time at The Westin Cleveland Downtown?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Westin Cleveland Downtown.

  • Does The Westin Cleveland Downtown offer free Wi-Fi?

    Yes, The Westin Cleveland Downtown offers free Wi-Fi.

  • How far is The Westin Cleveland Downtown from the airport?

    The Westin Cleveland Downtown is 16.8 km from Cleveland Hopkins Intl. The Westin Cleveland Downtown is 18.1 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great The Westin Cleveland Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cleveland Downtown in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cleveland Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cleveland Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
Suite in Downtown under a mile from Rock & Roll HoF, Browns & Gaurdians Stadiums
0.04 kmFitness centre, Coffee machineC$ 459+
Adventure Awaits! Near Huntington Convention Center of Cleveland, 4 Trendy Units
0.04 kmFitness centre, Coffee machineC$ 1,835+
Near Lakefront & Downtown Attractions, Fitness Center, Bar
6 Good (1 review)0.04 kmFitness centre, Coffee machineC$ 416+
2 Modern Rooms w/ Restaurant and Bar in the Heart of Cleveland
0.04 kmFitness centre, Coffee machineC$ 927+

Cheapest

See cheapest stays in Cleveland
3-star hotel
31% cheaperCrowne Plaza Cleveland At Playhouse Square By IHG8.2 Excellent (1,793 reviews)0.71 kmIndoor pool, Fitness centre, RestaurantC$ 104+
2-star hotel
18% cheaperHoliday Inn Express Cleveland Downtown By IHG7.6 Good (1,748 reviews)0.44 kmFitness centre, Room service, Free Wi-FiC$ 123+
3-star hotel
18% cheaperHotel Indigo Cleveland Downtown by IHG7.9 Good (1,057 reviews)0.67 kmFitness centre, Restaurant, Bar/LoungeC$ 123+
4-star hotel
16% cheaperKimpton Schofield Hotel By IHG8.4 Excellent (826 reviews)0.56 kmFitness centre, Restaurant, Bar/LoungeC$ 127+

Most recommended

See most recommended stays in Cleveland
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0.04 kmFitness centre, Coffee machineC$ 927+
4-star hotel
Fidelity Hotel
9.2 Excellent (34 reviews)0.38 kmFitness centre, Restaurant, Bar/LoungeC$ 156+
3-star hotel
Drury Plaza Hotel Cleveland Downtown9 Excellent (3,448 reviews)0.18 kmIndoor pool, Fitness centre, RestaurantC$ 184+
4-star hotel
Hilton Cleveland Downtown8.9 Excellent (1,269 reviews)0.45 kmIndoor pool, Fitness centre, RestaurantC$ 188+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.9
0.5 km
Cleveland Hopkins Intl
16.8 km

Everything you need to know for your stay in Cleveland