All Good
3 stars
Hampton Inn Cleveland-Downtown
Photos of Hampton Inn Cleveland-Downtown
Overview
The Hampton Inn Cleveland-Downtown is located in the center of the city, which makes it near many of the most popular sites in the area. The Cleveland Convention Center, the Galleria Mall, and the theatre district are all within walking distance of this mid-range hotel. Burke Lakefront Airport is less than a mile from the hotel while Hopkins International Airport is 11 miles away. The hotel has 194 non-smoking, air-conditioned guest rooms, conference facilities, and valet parking.
The rooms at this hotel come with a single king bed or two queen beds. The suites also come with a sofa bed for additional guests. Each of the rooms has a desk and ergonomic chair, an easy chair, and a 37-inch LCD flat-screen television. There is complimentary high-speed wireless Internet in every room. Rooms have a private bathroom with a hairdryer and an iron and ironing board. There is a coffeemaker in the rooms and guests can enjoy complimentary hot breakfast each morning.
This hotel also has a fully-equipped fitness center so guests can workout without ever leaving. There is a business center that allows guests to print, fax, and more. There are also meeting rooms available at the hotel. Rather than using a physical key, the Hilton Honors app can turn your phone into a key for your room.
There are many attractions and dining options near this hotel. Some of the restaurants nearby include Butcher and the Brewer, Masthead Brewing Company, and Adega.
Latest deals for Hampton Inn Cleveland-Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hampton Inn Cleveland-Downtown
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- A/V equipment rental
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- No smoking
General
- Family rooms
- Telephone
- Storage available
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Toilet paper
Bedroom
- Alarm clock
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Hampton Inn Cleveland-Downtown
8.2
Very good
1668 verified ratings
Wonderful
866
Very good
316
Good
220
Okay
81
Fair
80
Mediocre
26
Poor
79
Summary of reviews
Guests say
Guests generally appreciated the convenient location of the hotel, mentioning its proximity to local attractions and events. Cleanliness also received positive remarks, with several reviews highlighting comfortable accommodations. However, guests expressed dissatisfaction with the service, noting issues such as rude staff behavior and missed maid services, impacting their overall experience.AI-generated from customer reviews
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8.1 out of 10
1011 reviews
8.3 out of 10
352 reviews
7.5 out of 10
6 reviews
8.9 out of 10
13 reviews
All reviews
Pros (+) At a time like this with the pandemic still the hotel served the bagged breakfast which was an unexpected very pleasant surprise. I found the staff to be extraordinarily caring, helpful, and did their best to meet or exceed our expectations. Plus excellent location with super clean and comfortable room.
Cons (-) I appreciated everything this hotel had to offer. I wouldn’t change a thing
Pros (+) Staff was great. Valet worked out well. Our room was very spacious. Clean and comfortable
Cons (-) Breakfast. The food was good but at 10:00 they shut the doors. There were people still in getting food and they closed them in and started taking stuff away. I understand having a cut-off but at least let people finish getting their food before you close the doors and lock them out. I spoke with a woman that works at another Hampton and had never seen something like this. That was the only dislike...
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Pros (+) Typical Hampton inn amenities...Everything I have come to generally expect. Clean and comfortable overall. Breakfast provided--but could have used a bit more variety in hot food options.
Cons (-) First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in an...
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Pros (+) The mattress and pillows were very comfortable. The staff was very helpful and friendly.
Cons (-) Ice only on even floors
Pros (+) Location. Cleanliness. Comfortable bedding. Found room very quiet even being next to a young family. Easy and efficient air conditioning. Overall a good place to stay.
Cons (-) Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if ...
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Pros (+) Very friendly staff, clean
Pros (+) It was a nice place close to where I need to be cost of room was good also was the breakfast
Cons (-) Wish the room had a frig to keep the food I got at the West side market cold. That's the only that was missing
Pros (+) The cleanliness of the entire hotel as well as my room. Breakfast was a plus!
Cons (-) The frown on the front desk lady, she wasn't nice at all. The night one
Pros (+) Great room - good breakfast, although when we were there, so was everyone else. The staff had trouble keeping up with the crowd.
Cons (-) I like a firm mattress - it was ot
Location
1460 East 9Th Street, Cleveland, OH 44114
What's nearby
- Cleveland Public Library262 m
- Cleveland Arcade292 m
- Soldiers and Sailors Monument0.5 km
- Old Stone Church0.5 km
- Terminal Tower0.7 km
- Playhouse Square Centre0.7 km
- Progressive Field0.8 km
- Great Lakes Science Center0.8 km
- Rock and Roll Hall of Fame0.9 km
- USS Cod0.9 km
- FirstEnergy Stadium1 km
- Greater Cleveland Aquarium1.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn Cleveland-Downtown
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | C$ 272 |
Average price (weekend night) | C$ 201 |
When to book a room at Hampton Inn Cleveland-Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to downtown | 0.5 km |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 16.8 km |