A seven storey riverside hotel, featuring a unique 100 meter glass roof that covers an arcade of boutiques and restaurants.
Pros: LocationCons: Reception desk is always stressed and not very customer minded
Pros: Location was very good, room size was good for Europe, bathroom was updated and modernCons: The heating/air conditioning did not work properly and the housekeeping did not clean or replace the glassware
Pros: Close to old town cologne, large roomsCons: Rooms from 1988, pretty used, holes in curtains, faded chrome in bathroom etc, some small renovations done. Clean but old style. Expensive parking
Pros: locationCons: construction noise at 7:45am, staff not attentively
Pros: The location of the hotel is excellent. Within walking distance to the Rhein River, DOM, shopping and food & beverages.Cons: 1. The pillows are so flat that they are totally non-existent. 2. Seal on one of the shower gel was already broken. 3. Black out curtains has scratches on them. The room needs to be refurbished definitely!!
Pros: The room was very good with some ideas to consider. Perhaps better pillows and better bedding could help a lot. Should have staff goung around the hallways to pick up room sercice disposals left outside the door. It took 2 days to remove one.Cons: I was disappointed with a housekeeping staffer for the inappropriate way of responding to my inquiry. I found it unvall for.
Pros: The newly renovated bathroom an the beautiful Atrium of the building.
Pros: Fantastic location close to the old town and the river, easy to walk to all places of interest and a great choice of restaurants nearby. The hotel has a very impressive interior and the room was excellent particularly the bathroom!Cons: No
Pros: The shower was very modern and nice.Cons: Difficulty navigating to.
Pros: Perfect location, great night life outside of the hotel.Cons: Single beds are super small!
Pros: The locationCons: From the outside the hotel was very nice but inside the furniture were very outdated. The sofa and armchair were so dirty that you could not sit on them. It is more like a Super 8 motel than a four star hotel. The staff wasn't friendly but rude.
Pros: Clean modern rooms, close to downtown, free bottle of waterCons: washbowl inside sleeping room - this is no 4-star quality, all radio channels not working, no connection for mp3 player or iphone, no parking in or at hotel - only in public garage 5 minutes walk away.