It was good
Awful, absolutely awful
I paid online through Kayak and they charged my card, then Howard Johnson charged my card 2 more times for the same room. I also had to switch rooms 3 times because the 1st room had a clogged toilet, then the second room was still dirty from the people who had stayed there the night before. The person who checked me in was rude, but tolerable. The "assistant manager" that I spoke with about the charges to my card was extremely rude, and had no idea what she was talking about and gave the worst customer service I've ever had, hands down.
No soap. Shampoo and conditioner not replaced on second day
Gave away our room with our stuff in it.
It was easy to book online and they allowed pets at an affordable rate. Checking in was very fast and simple. Breakfast items were well stocked though it was a basic breakfast, nothing fancy.
We arrived about 4:30pm and they gave us a key at check in. We entered our room and dropped off our stuff. We left to finish packing our apartment for our move. We returned to the hotel near midnight and could not enter our room. We thought the key was deactivated until we noticed a "do not disturb" sign on the door. We went to the front desk to find that they had given our room away (with our stuff in it). They also informed us that they had completely booked up the hotel and they had no rooms available. Then they told us to wait. Then they told us they did have an available room on the fifth floor in a separate building. The room they gave us was downgraded from our reservation, nails in the wall, peeling paint, and the room smeeled like urine (the smell was worse after turning on the AC which was off...We figured someone urinated in the AC unit itself). Having no AC in a room that reeked of urine was not a pleasurable stay at Howard Johnson and has turned me off to staying at any of there hotels ever.
Beautiful view, good location
Pike's Peak was my view; can't go wrong with that. One room was left with that view, and I checked in late. Located close to many restaurants, stores.
Shower curtain was stinky and musty, and bathtub in poor shape. Garbage pails were dirty under the plastic bags, and something sticky was on the floor. Loud neighbors in middle of the night. Continental breakfast was something to be desired. They had a swimming pool with no water in it.
the girl at the counter obviously didn't care about her job AT ALL! my reservation was wrong, and when i talked to the hotel about it i got the worst customer service i have experience!
Location and price
Telephone dead. Different towel count each day. Did not make bed one day.
The staff tried to accomidate us
The first room had a very foul smell,the second room had mold in the bathroom,standing water in the shower while you shower,the toilet ran all night and the handle to flush the toilet kept falling off.we normally stay there every year arou!d this time for my birthday and this is my first disappointment
Pimp on Google Street view
I did not stay here.
The pimp guarding his girls that you can see when you go for a walk in Google Street view.
Tub was falling apart and filthy.
Great hotel to bring entire family including the d
I've always enjoyed staying at the Howard Johnson. Beds are comfortable and my husband and I were able to get a good nights sleep for the first time in a long time. Even though there are things that are wrong with the hotel, if you don't let it bother you, you won't even notice them. If you're a complainer, don't stay here. I also like that this is the only hotel that allows dogs over 30lbs.
That they need to put money back into the hotel to fix up the rooms and to fix the things that are broken without raising the price of the stay. Not much I don't like about the Howard Johnson. I enjoy staying there when I am in town.
The bed were comfortable and the location was great . there were restaurants and a Walmart close by
The room wasn't that clean. There walls were filthy , the carpets were torn, the tub didnt drain andthere was blood on a set of sheets . the lady that I told theses problems was rude when we told her about how bad the room was and was like "oh"but was even more upset when I asked her for the number to make a formal complaint.
We are conveniently located off of I-25 N. We are a 5 minute drive from the United States Air force Academy. Enjoy Colorado Spring's many scenic areas such as Cheyenne Mountain State Park. We offer free Wi-Fi in all guest rooms. Coin laundry available.
Policies vary by room type and provider.
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