Situated in Council Bluffs, Ameristar Casino Hotel Council Bluffs is within easy reach of Henry Doorly Zoo and University of Nebraska at Omaha. It also features an indoor pool, a Jacuzzi and a fitness center.
The hotel has a 24-hour reception and a laundry service. An airport shuttle, valet parking and meeting rooms are also provided.
Ameristar Casino Hotel Council Bluffs features 160 rooms, all of which are filled with a variety of facilities to ensure a comfortable stay. They are also equipped with a refrigerator and a hair dryer.
The hotel provides easy access to Union Station, Fort Omaha and Old Market. It is also within walking distance of Omaha Botanical Gardens.
Basics
Services and conveniences
Bathroom
Dining
Accessibility and suitability
Parking and transportation
Media and entertainment
Pool and spa
General
Laundry
Bedroom
Workspace
Family friendly
Things to do
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at Ameristar Casino Hotel Council Bluffs is in June, while the low season is in September.
How is the cleanliness of the hotel rooms?
Guests have mentioned that the rooms are clean and inviting, but some have reported issues with cleanliness, such as a smoky entrance area and outdated facilities.
Is parking readily available at the hotel?
The hotel offers lots of parking available, making it easy for guests to access. Additionally, valet parking is also provided for added convenience.
What can guests expect from the hotel's customer service?
Guests have praised the friendly and helpful staff at Ameristar Casino Hotel Council Bluffs. However, some have expressed concerns about the lack of accommodation and options when inconvenienced.
How is the food quality at the hotel?
Many guests have complimented the excellent food at the hotel, particularly in the sports bar and grill. However, some have mentioned that the buffet was closed on certain days, and others found the quality to be average in the bar area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Consider Low Season Visits
September is noted as the low season, which could mean fewer crowds and potentially better rates.
Check for Smoking Areas
Some guests mentioned that the smell of smoke was pervasive in certain areas, so it's advisable to inquire about non-smoking areas and rooms if sensitive to smoke.
Be Mindful of Dining Options
Some guests were disappointed by the limited dining options and closures of certain restaurants, especially during off-peak times. It's advisable to check the availability of on-site dining before arrival.
Verify Room Amenities
While many guests appreciated the amenities in the rooms, such as jacuzzis and comfortable beds, some noted issues with cleanliness and maintenance. It's recommended to verify the condition of the room amenities upon arrival.
Inquire About Noise Levels
Some guests mentioned noise disturbances, particularly related to the casino and ventilation systems. It may be helpful to inquire about noise insulation or quieter room locations.
Confirm Booking Details
A few guests reported issues with double charges and room allocation. It's advisable to double-check booking details and payment charges to avoid any inconveniences.
Accessibility Considerations
For guests with mobility concerns, it's advisable to inquire about the availability of accessible rooms and the overall ease of movement within the hotel premises.
Explore Nearby Attractions
The hotel's proximity to attractions like the Ameristar Casino and Mid-America Center makes it convenient for entertainment and leisure activities.
Address Concerns Promptly
If any issues arise during the stay, promptly notifying the front desk or management can lead to swift resolution, as noted by some guests who received compensation for inconveniences.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Ameristar Casino Hotel Council Bluffs is located at 2200 River Road, 4.9 km from the centre of Council Bluffs. Ameristar Casino is the closest landmark to Ameristar Casino Hotel Council Bluffs.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Ameristar Casino Hotel Council Bluffs.
Yes, Ameristar Casino Hotel Council Bluffs offers free parking.
Ameristar Casino Hotel Council Bluffs is 7.9 km from Omaha Eppley Airfield. Ameristar Casino Hotel Council Bluffs is 83.2 km from Lincoln.
Yes, Ameristar Casino Hotel Council Bluffs has a pool on-site.
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Value for money | 7.1 |
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Distance to downtown | 4.9 km |
Nearest Airport | Omaha Eppley Airfield |
Distance to airport | 7.9 km |