The worst experience I ever had with a hotel
Not a thing
Shuttle service stops at 10 pm. After having to get Uber to get us to the hotel at 1:30 am, they inform us that they gave my room away. I reserved a double bed suite about a month in advance because we had 4 adults and one child. Before my flight, I called the hotel around 3 pm to confirm and tell them them that we will be arriving late, that is when I found out their shuttle stops at 10 pm. When I get the hotel, the front desk guy tells me he only king sized bed and that I needed to take it because they were overbooked by 9 rooms. I was livid so I called customer service and they told me there was another hotel about 2 miles down the road that has a 24 hr shuttle, but they couldn’t pick us up because it was only for the airport. I will never get a room at BW again!
Location was good
Room was disgusting
Good for a place to sleep
Any issue they fixed right away. The door was broken they did their best to fix it. It was recently broken from the guests right before us. They changed our phone cause it wasn't letting us answer it. There was a storm so the Dish cable stopped working and they got it fixed as soon as it was brought to their attention. Staff was really friendly although they are low staffed so I felt bad with the issues that arised. The bed was very comfortable we slept like babies. This is a great place if you just need a place to sleep. Not really a getaway hotel. Very central to the beach and airport. The room was clean plenty of towels. Had a mini kitchen section with a sink, microwave, and mini fridge. Which is convenient.
They had Dish cable which is very unreliable considering they have so many hurricanes and storms. Very few channels to choose from. They need new info folders for the room. Ours was water damaged so it seemed gross.
Place to stay near airport for early flight
Bit warn, could be cleaner maids do minimum clean
Great value and location
We stayed the day before our cruise. Complimentary Shuttle picked up from the airport and for a nominal fee, a shuttle took us to the cruise the next day. The hotel is in walking distance from many restaurants. Great value and convenience.
Unfortunately, we were in competition with 8 other cruise lines, so getting picked up from the airport was a bit of a nightmare...One of the hotel Shuttles was out of commission so the operating shuttle was continuously filled up..It took an hour to get to the hotel which was less than 10 minutes away. Advise.....check to see how many cruise ships are sailing on the same day!
No kitchen in room
Close to the airport
Airport transfer is unreliable. I waited over an hour for the airport shuttle which did not arrive and had to get a cab to the hotel. And that was 10 am in the morning. Entrance to the hotel was easy to miss since the hotel was partially hidden from there main road.
would for sure go backl~!
the service was friendly, room exceeded my expectations was clean and big!!! as soon as i settle in my room front desk called to check everything was ok. I would say I got more that I thought for my money.
A great place to stay
The gym and room was very nice.
We don't eat pork products and that's what was served each day. They could have added turkey to the menu as well for diversity. The carpet in thefroom was very worn and the bathroom sink was clogged , the water took a very long time to go down the drain.
The breakfast was great but everything else.....
I had been traveling for 2 weeks and I pick this location because it had a laundry. I get there and it's broken but when I inquire at the desk they say they did not even know it was broken. They tell me to wait until morning and they will have it fix. Good for me that I did not believe them, cause it still was not fixed by 11 am the next day. So at 12 am I'm looking for a 24 hour laundromat and I ask the guy at front desk for quarters and he gives my family and I attitude. I also called to say I was going to be late to not give my room away. I get there and say sorry we gave your room away and was stuck in a smoking room. The staff then tried to blame me and said you must of booked the smoking room. I kept my cool but as someone who travels for work never again!!!! Also front lobby smells of guest that smoke pot. NO THANKS! Service is not a standard at this hotel.
We stayed at this Best Westin for 2 days because we missed a connecting flight to Myrtle Beach. The hotel is very close to airport with clean rooms, nice spa pool, and breakfast. The staff were all friendly and excellent hospitality.
Tucked away value
Great location, close to airport and beaches. Not a lot of frills, but a comfortable bed, decent breakfast, and the staff is awesome. Also not a bad fitness center.
Even though the location is great, it's a little difficult to find so if you drive pay attention. Located next to I95 so a little loud out by the pool, but hard to notice unless a really large truck comes through.
***Free Hot Breakfast, Free Airport Shuttle****** Hotel located five miles from Port Everglades Cruise Terminal, Fort Lauderdale/Hollywood International Airport and the Historic Las Olas-Riverfront District. Welcome to the Best Western Plus Fort Lauderdale Airport South, a brand new hotel located just off of Interstate 95 in Fort Lauderdale, Florida. This Fort Lauderdale area hotel offers convenient access to key area attractions including Hollywood Beach, Fort Lauderdale Convention Center, Dolphin Stadium, Orange Bowl Stadium and Sun Life Stadium. The Best Western Plus Fort Lauderdale Airport South offers 155 brand new, spaciously appointed guest rooms each complete with a microwave, refrigerator, 32-inch flat screen LCD television with cable satellite and free wireless high-speed Internet access. Guests will wake each morning to a complimentary full breakfast. This Florida hotel also features an outdoor swimming pool, fitness center, onsite cocktail lounge open from Thursday to Sunday, full-service business center and meeting facilities accommodating up to 90 people. Guests staying at the Best Western Plus Fort Lauderdale Airport South will be close to local beaches, restaurants and shopping- including the Sawgrass Mills Mall. Business travelers will have convenient access to Toyota Tsusho America, Detroit Diesel, the Florida Coca Cola® Bottling Company and US Customs Services. For superior customer service and a convenient location in Fort Lauderdale, Florida, make a reservation at the Best Western Plus Fort Lauderdale Airport South!
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