The hotel is inclusive, and the rooms are clean. Most of the staff I encountered were friendly. Overall, the stay was a good experience.
Some areas seem to not be updated and well taken care of. The pool room was empty of clean towels, dirty towels were scattered around, and the hot tubs were outdated and not as warm as most hot tubs.
Great warm cookies. Comfortable beds. Excellent A/C. Nice work out facility & pool.
Too many pubic hairs in the tub. Makes one a bit leery for taking a bath.
This hotel is clean and has a great location. You're 20 minutes from downtown and the airport. You're outside of the congestion of the city, but close enough tof get to all that's great about Detroit!
I had to call the front desk to have my room cleaned one day. Housekeeping came at 9 in the morning, and when we we said we didn't need anything at that time, they never came back to clean our room while we were out. They came after 7 PM after we called the front desk to complain.
A Gem in the Neighborhood
I liked the getaway vibe of the hotel, it was just what I needed. It seemed like a slow night so thankfully it was quiet with the occasional slam of a door in the hallway. The warm cookie is always a plus
Going out in the evening was a blast but it seemed like the staff disappeared after 9pm. It seemed like a ghost town and a bit unsafe.
Room wasn't ready on time. Someone's else's dirty washcloth was on tub. I was billed for grill food and was never at grill. I told staff in the morning but still watching to make sure I get the credit for the restaurant charges!!
Staff when i checked in was great. Offered me a cookie, chips, and water. Very service oriented.
There was some hair in the bathtub when i arrived to my room.
The room was spacious and clean. It was quiet at least when construction was not happening. 15 minutes from downtown Detroit and close to other cities but not really "in" Detroit. Some state police were staying there so I parked next to their patrol cars just in case. A noon checkout time was also very flexible.
Details details... There was construction on every floor instead of one floor at a time so you couldn't get away from the noise. They didn't start until about 11am which is considerate however we got in at about 3am so it was not the wake up call I was looking for. The TV remote only worked sporadically. Again, not the end of the world but another frustration. We had an issue with our key card and the response was "do you want a cookie?" Not in a rude way by any means but really? The bathroom door had to be shoved closed and the vending machine was completely empty. We also purchased a Starbucks bottled drink from the gift shop that had been expired for two months. Those don't keep well. And for the love of God please take the "Detroit girlz" shirt out of the gift shop window. It's a double tree, not a dollar tree.
The Doubletree Hotel Detroit/Dearborn near the suburban west Detroit town of Dearborn, Michigan, is only nine miles from downtown Detroit and minutes from Detroit Metro Airport (DTW). Our full-service hotel is conveniently located off the Southfield Expressway at Ford Road, with easy access to I-94, I-96 and all major Detroit-area thoroughfares. Hotel Features Include The unique Great Room, a great place to meet, relax, watch TV, and stay connected over cocktails or a cup of Starbucks coffee, Classic presentation in a casual atmosphere and nouvelle cuisine at the grille39 restaurant, serving breakfast, lunch and dinner daily, Our well-equipped fitness center, indoor pool, and whirlpool, where guests can keep a good health regimen, Over 12,000 square feet of versatile, state-of-the-art meeting space including an elegant ballroom that can accommodate as many as 800 people, Convenient 24-hour business center. Guest Rooms Feature Wireless high-speed Internet access throughout the hotel and in all 347 spacious guest rooms and whirlpool suites, Exceptionally comfortable Sweet Dreams by Doubletree beds, Modern conveniences - generous work surfaces, two-line phones, data ports and remote guestroom printing - so you can stay productive and connected, Executive Suites with modern amenities including flat panel plasma TV, full desk and conference table Doubletree Hotel Detroit/Dearborn Neighborhood Within one mile of Ford World Headquarters and International Automotive Components (IAC), Hewlett Packard, University of Michigan Dearborn and Henry Ford Community College, Minutes from IBM, Lear Corporation, Visteon, Detroit Diesel, UAW, GM, and dozens of other regional and Fortune 1000 companies, COBO Center, Michigan's world class convention facility, is a quick 20 minute drive. For your leisure plans, enjoy easy access to all the wonderful attractions of the Motor City - The Henry Ford, the world famous Detroit Zoo, Comerica Park, Ford Field, and shopping at the Fairlane Town Center.
Based on 1,270 reviews
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