Hotel Gratschwirt

Loved the ease in finding the hotel along with how nice the receptionist was. The breakfast that was included was delicious. The room was comfortable and had plenty of space.

The owner double charged me on accident and tried to reimburse me via their Italian bank but due to transaction fees and misunderstandings I was never fully reimbursed for my stay, about 35$ USD short. I would recommend in either being 100% sure before charging or have the ability to reimburse via Apple Pay, pay pal or some other quicker and efficient choice. Also, if there is a room available for upgrade with a view of the mountains vice a parking lot why wouldn't the owner upgrade us for free if no one ended up staying in it? It costs them nothing extra and would have allowed for a much better experience and view. The location of the hotel is decent but we wish we would have stayed in Cortina or somewhere a little closer to the mountains, this hotel is located on a highway and still a drive or long cycle to the mountains.