Excellent hotel and exceptional staff
Booked this Holiday Inn Express for a quick weekend getaway. The hotel is new & very clean. The decor is modern, with a Danish or IKEA influence. Super comfortable bed with both soft and firm pillows. Small refrigerator and microwave in room also. Breakfast was nice with a good selection of cereals, eggs, sausage, bacon, biscuits & gravy, pancakes, bagels, muffins and more. The real standout of this hotel is the excellent staff. After we checked out Sunday morning, our car wouldn't start - some type of battery/starter issue. The desk clerk got jumper cables & pulled his vehicle next to ours. After a half hour trying to start it, we switched to the hotel courtesy van, after that did not work the Housekeeping Manager called her husband (a part time mechanic) to help us remove the battery and get us going. This was all above and beyond service you might expect. While we never could get our vehicle started and we did ultimately have it towed, the efforts of Desk Manager, Christian and Head of Housekeeping, Carol need to be recognized. They are some of the best staff I have ever experienced at any hotel.
Family trip to MI
Very clean and efficient hotel. Very comfortable bed, great room layout.
Alarm in hall went off at 2am, called office and it didn't stop until 7am. Turn it off!
When you stay at our Holiday Inn Express® hotel, downtown Farmington Hills, MI is just minutes away. Explore the city and discover fabulous shopping, dining, entertainment and arts. Getting here is fast and convenient, too! The hotel is centrally located between Detroit, Ann Arbor, Flint and Lansing, and we are just off I-696. Leisure guests are glad that the Holocaust Memorial Center is just a mile from our property in Farmington Hills, Michigan. Hotel guests also enjoy visiting Cranbrook Art Institute, Farmington Historical Museum and much more and plenty to keep the family busy all day. A number of great shopping malls, such as Novi's Twelve Oaks Mall, and Tanger Outlet Center, aren’t a bad drive from our hotel. Coming to Farmington Hills, MI on business? We offer a Business Center with copy and print services. Additionally, free high-speed Internet access is available throughout our hotel, allowing you to stay in touch with the office easily. Panasonic Corp, CSC, Lear Corp are just a few of the businesses you'll find near our hotel. While in Farmington Hills, MI, we can provide you with an assortment of quality amenities such as an indoor pool and a spacious Fitness Center. Our hotel serves a complimentary, hot breakfast bar each morning. Reserve your room today to experience quality at a price you can afford!
Based on 159 reviews
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