Good to know
|Distance to city centre||3.2 km|
|Nearest Airport||Fez Sais|
|Distance to airport||12.8 km|
|"The food, service, infinity pool"||(in 22 reviews)|
|"The hotel was new and clean."||(in 18 reviews)|
|"The best place to stay in fez."||(in 8 reviews)|
|"In my opinion, this hotel shouldn't be catering to families with small children."||(in 6 reviews)|
|"Some of the staff were not professional."||(in 5 reviews)|
|"And the restaurant food was bad and the breakfast selection was limited."||(in 7 reviews)|
Time of year
Show reviews that mention
|amazing and our room||in 14 reviews|
|beautiful hotel||in 36 reviews|
|bed was very comfortable||in 11 reviews|
|bit curt||in 9 reviews|
|breakfast spread is very limited||in 26 reviews|
|catering to families||in 3 reviews|
|children screaming||in 12 reviews|
|design of the hotel||in 25 reviews|
|feel not safe||in 11 reviews|
|fez||in 18 reviews|
|great pool||in 36 reviews|
|great view||in 4 reviews|
|morocco||in 5 reviews|
|nice bar||in 27 reviews|
|peace of mind||in 6 reviews|
|place to stay||in 11 reviews|
|reception staff||in 29 reviews|
|restaurant food||in 14 reviews|
The hotel provides the typical african cleaniness. I was expecting more precision for a SLH and 5 star hotel
The staff were very friendly and always responded very quickly.
All staff except one lady at the reception (ref. ‘taxi’ experience) very nice, warm and welcoming. Great pool and décor, very good taste in all details.
At check-out they refused to call a taxi for the airport and (in practice) imposed at double the official rates (published at the airport) their own private service, with excuses like: “We do not have the number for normal taxis” and/or “taxis do not go to the airport here” (well they could google up the phone number). Plus this unwelcoming lady at the reception added you must pre-book the service 2/3 hours in advance (next time I’ll call a taxi on my own). Anyways, I spent more than 7000 MAD, how can you ruin the very good impression you made over a 10€ difference?
Reception staff were very friendly and over keen to assist. Rooms are spacious and comfortable. Onsite bar with fab views of the city. Special thanks to staff member Mourad, at 3:30am realised passport was left in safe in room after check out, the room had been assigned to a newly wed couple! Flight at 5:20am so couldn't wait..Mourad was very kind in contacting the guests and getting the passport out of the safe. One would wonder why the cleaning staff didnt check the safe upon check out and I dont know what I personally would have done if I was in the room but Mourad handled the situation in his professional stride leaving everyone happy :))
Breakfast till 10:30, arrived just after 10 to find hardly anything available. Probably could have asked, but didnt expect that I should.
Staff were excellent. We were upgraded & given our room early. Very helpful & considerate. Bar & restaurant staff exceptional. A wonderful stay & would highly recommend.
The five-star Hotel Sahrai, designed by the architect and designer Christophe Pillet, enjoys spectacular views of the largest medina in the Arab world, taking in twelve centuries of the city’s history in one fell swoop. Just 2h30 away from Paris, it offers a totally new hotel experience in Fez. An alternative to the shady isolation of the riads and the impersonal feel of the big resorts, its architecture on a human scale is a combination of tradition and contemporary style. The entire interior and exterior décor, specifically designed for the hotel, combines classic design codes with a sophisticated take on local traditions. Zellige pools, carved plaster and local stone cladding, Fassi ceramics and copper lanterns provide subtle references throughout the space, which also includes bespoke furniture, such as the Sahrai line designed by Christophe Pillet and now produced by Living Divani.
Official Hotel Information
based on 380 reviews
Things to Know
- Modern Hotel
- Beautiful architecture
- Stylish hotel
Policies vary by room type and provider.
Reviews about Hotel Sahrai
Most Popular Landmarks
- Mellah 0.9 km
- Jewish Cemetery 0.9 km
- Royal Palace 1.1 km
- Bab Semmarine 1.2 km
- Jnane Sbile Park 1.7 km
- Batha Museum 2 km
|Fez Sais||12.8 km|