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Pros: "It's just amazing"

Cons: "Plane was delayed by one hour. Did not like that"

Pros: "On time. Generous luggage allowance."
Cons: "Passport control in Tunis was very bad. Transfer process in Casablanca also not great. Tunis Casablanca leg was very cramped seat."

Cons: "This was my worst flight experience. Our flight delayed 3 hours from JFK to Casablanca and the airline did not make arrangements for the connecting flights in Casablanca. Everyone on the flight from jfk missed their connection. This caused so much frustration for myself and others."

Cons: "This the worst trip ever boarding was delayed by 5 hours and the people at the counter knew and didn’t bother informing me when I checked in. I paid a lot of money for business class and the plane has all seats same to top it despite that there is other space the put a big fat guy in the seat next"

Pros: "Crew was great love the extras like headphones, pillows, blankets and socks. I think the socks saved me on our long flight. Loved that you served tea and coffee after meals."
Cons: "Food was not very good. Bathrooms were NASTY! The crew needed to server drinks more often and need more of a variety of juice add apple cranberry just a suggestion. The flight delay was horrible. You add 2 hours of delay to a 8 hour trip that stinks."

Pros: "Please make sure everyone's tv is working"
Cons: "If I had something to watch it sucks being on a plane for 8 hours without any tv screen"

Pros: "Nothing"
Cons: "Have somewhere to sleep, polite people. People are rude and not helpful. Nobody care"

Pros: "Royal air Maroc is run by bandits. Travel with them at your own risk."
Cons: "See above."

Pros: "The plane was on time, boarding was smooth and the seats were comfortable, again."
Cons: "There was no personal entertainment system. However, they had screens fold down from the sealing and showed some cartoons and very old silent movies."

Pros: "Flights were on time, boarding was smooth and there was enough legroom."
Cons: "The selection of movies and TV-shows was comparably small."

Pros: "The crew was prodessional."
Cons: "We could not get assistance online for wheel chair assistance."

Cons: "The airline wasn't the issue, but the passengers seated around me didn't give me any space or an armrest. I wish I had had a window or aisle seat on that particular flight. The service was otherwise fine, but being that boxed in for so many hours cast the whole flight in a less than pleasant light."

Pros: "I liked most of things there a specialty the crew they provided more which is good"

Cons: "I traveled with my 2 young kids. We arrived at Casablanca at 10am and had a 12 hours stop so we were offered lodging but because of slow processing and uncaring crew, we didn’t get to the hotel until past 1:30pm and were told we need to leave the room by 6pm. With young kids and very long flight time, I was very disappointed by the treatment."

Pros: "Flight was very comfortable, and short we got there in less than 7 hours. The staff was friendly"

Cons: "Delayed flight as they waited their passenger from Barcelona to arrive. Total chaos at baggage claim"

Pros: "Food was decent"
Cons: "Our flight was delayed by 30 min. Seats were dirty. Inflight entertainment was broken."

Pros: "Good movie options"
Cons: "Awful food, slow service"

Cons: "There was a seven hour delay. No explanation provided. Agents at CMN were rude and unhelpful. In the original flight I had selected an aisle seat but somehow ended up in the middle. My whole rows TVs didn’t work and no one helped us or cared (contrasted to Singapore Airlines which actually cared when a similar issue happened). Customs forms were all in French even though we were flying into JFK. Awful airlines."

Pros: "The guy who handled duty free"
Cons: "About everything else. The boarding process was chaotic, slow, and lacked any sort of communication. No one was queuing properly and the airline staff failed to address this or even announce we were boarding! Had to bus there and this was slow and tedious. Had the same problem with queuing once at the plane. Flight was delayed and this was not mentioned or apologized for at all. The seats were jammed in and uncomfortable. The bathrooms were disgusting and not checked by staff. Landing was barely announced. Just an awful airline all around. Won’t book with them again if I can help it!"

Pros: "The flight was excellent."
Cons: "The transit procedure is poor. There is a need to review this process."

Pros: "Nothing"
Cons: "The airline cancelled one leg of our flight and then we had to apply for the money back for remaining legs, as they refused to be flexible on the rest of the trip. Instead of offering any help, it was down to us to call their call centre and ask for them to do something about it. At first they didn’t even understand their own cancellation and in the end they refused to do anything. We had to get lastminute.com to sort it for us, and in the end we got our money back. Only after chasing for a second time though! Definitely would not recommend this airline."

Pros: "Friendly staff"

Pros: "Staff are brilliant and helpful."

Cons: "Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible."

Cons: "They lost my bag and had no way to track were it was. I’ve now been told it’s been found but I have to go to the airport to pick it up. So I’m not even positive it’s my bag. They don’t have a desk at the Amsterdam airport so it’s difficult to get anything cleared up. Very frustrated. And disappointed that I had to waste time dealing with all this on my vacation. Also... Someone lit a cigarette and the plane was smokey and gross. I will Never fly this airline again."

Pros: "Friendly crew helpful at check in"

Pros: "Excellent Job! Royal Air Maroc... Good food etc. For me worst airlines are Norwegian and Air Arabia."

Cons: "They canceled my flight forcing me to leave my vacation a day early with not even a 24 hrs notice. This resulted in me losing out on money that I had already spent on tickets, the place we were staying, parking my car etc."

Pros: "The crew staff is simple rude. After I boarded the plane, I found out that I had my period, which was more than one week of my anticipated date. I travel almost every month domestically and internationally, and I had my period when flying before, and all the airlines have tampons or pads, even including United (which had a bad customer rating last year because of the incident). However, when I talked to the staff, first of all nobody understood what period, tampons, or pads mean since there is not a single English speaker, and this is a flight to NYC!!!! When I tried to describe them my problem, they simply dismissed me saying they could not understand me and passed me around from staff to staff until finally some kind traveller offered to translate. Then the rude staff members told me that they did not have anything and this is my own problem.They were completely unsympathetic and their attitude was horrible. I had to end up stack a thick pile of toilet paper in the underwear to prevent staining my clothes."

Pros: "clean, safe ride, friendly staff, flight departed and left on time."

Pros: "Nothing"
Cons: "Service sucks! Reliability is zero! Lies and deceptions! Tried them in 2012, 2014 and this year 2017 and it only gets worse!"

Pros: "One member of the crew (flight attendant) was very helpful in rearranging our seats closer to each other. Plane seems to be new and clean."
Cons: "Long lines, no seats consideration for families, we had seats assigned to us all over the plane including a seat for a 2yrs old baby."

Cons: "They say they provide people with a lounge (salon) to rest in while in transit but the place has no clean toilets, and not Bligh seats to relax and be comfortable. The planes have no entertainment and I feel as though I was targeted and asked to move my seat 3 times before take off! Will not be flying Air Maroc anytime soon."

Pros: "Service"
Cons: "Boarding"

Pros: "Food was good, crew were attentive, entertainment good, left and arrived on time."
Cons: "Royal Air Maroc refused to accommodate a name change on ticket a few days after purchase (and more than a month before the flight) where it was clear there was a glitch in their system- same named passenger listed twice. There should be other identifiers such as birth date or passport number requested, so this glitch would not end up costing the passenger more than $400 to rebook same flight."

Pros: "The food was fine, we left on time, no issues at the gate and quick departure."
Cons: "The plane seats were old and worn but that's not an issue. One of the crew members gave me attitude because I requested thebvegetaroan option after another stewardess said it was available. Apparently it can be ordered online free of charge but the encounter was unenjoyable with him. Otherwise good news."

Cons: "Wrong seats"

Pros: "Service"
Cons: "Food"

Cons: "Pain et viennoiserie glacial."

Pros: "The staff and the food was good"
Cons: "It was 4 hours delayed. I have a toddler and I'm pregnant so it was a horrible experience for me unfortunately."

Pros: "Customer service was the worst I've ever experienced"

Pros: "Staff were very friendly."
Cons: "No TV"

Cons: "This is the dirtiest airplane I have ever been on - the seats were stained. Dried food and drink spots were on the wall, back of the.seats and trays - flying on the plane made me feel physically ill. If at all possible, I will never fly this airline again."

Cons: "I did Not find any seat available for me so I have to wait 2 days till the next flight Cause me waisting money and time"

Pros: "The boarding process was efficient."
Cons: "The crew is not hospitable or accommodating."

Pros: "Everythimg"
Cons: "The drinks"

Pros: "Great customer service, serve a full meal on a less than 2 hours flight, friendly service."