I can't find my trips in App anytime, so I cant find address without Email, This is very nightmare
Service room etc was good
The airport shuttle service needs to start sooner than 840am so that early morning travelers have the free option. I chose the hotel for the free shuttle we vice to airport but had to take a taxi due to early am flt which cost me 26 euro extra!
The people of the service is excellent and have several benefits like the service of shuttle of the airport and also City center that was a good opportunity to know the City , thanks for all excellent peoples that works in the hotel....
Si cereal y I like all the service and benefits
The hotel staff were friendly and helpful. The bed was comfy.
The breakfast was very very overpriced and the food was not good. And poor quality. The rooms looked worn. The location is not that good.
Convenience to airport. Rate was amazing. Even had an outdoor pool.
The room size is ok.
The room is old and disgusting. Their bath towels have dirty spots and handprints. Pillows smell like smelly shoes. Free parking spaces are very limited.
The avocado oil hand soap... That's pretty much it.
Their shuttle doesn't run at all times, so we were left stuck without a transportation solution though the Novotel representative that we spoke with assured us there would be a shuttle at all times. The parking free parking lot was completely full, too!
The common areas and hotel in general was pretty nice but the room was awful. Smelled bad, had random hairs all over the place and the finishes were of really low quality. I definitely expected more for the price and poor location and would not recommend.
The room was gross, smelled, sheets were awful and I found hairs all over the room.
Nice, clean, quite has fresh air county site
Nice family wife-husband running pantion, the wife was very nice but husband was a kind of lazy. :)
not helpful staff, limited access to food and water, no help to room or with bags , extra charges to airport from hotel. Shuttle only runs minimum hours. We had two separate people going to airport at same time. Cab drivers charg different prices to each
Friendliness of personnel
Food was Just ok
Nice room size. Free shuttle to town and airport.
Location is in a industrial area
The 4-star Novotel Firenze Nord Aeroporto hotel is perfect for a family vacation or a business meeting. Located 328 yards (300 m) from the highway, it offers a free shuttle service that only takes a few minutes to reach Florence Airport, the train station and the city center. The hotel boasts 180 comfortable rooms, a restaurant where guests can enjoy local flavors, a bar, an outdoor swimming pool and a fitness center. And for professional meetings, there are state-of-the-art technology and facilities.
Based on 3,923 reviews
Value for money
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