JEN Penang Georgetown by Shangri-La

Magazine Road 10300 Malaysia, George Town 10300, Malaysia
+60 4262 2622

Cheapest
rate per night

8.8

Excellent
based on 3,098 reviews
JEN Penang Georgetown by Shangri-La - George Town, Malaysia
Sat. 28/11
-
Sun. 29/11
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 57
KAYAK C$ 58
Hotels.com C$ 61
Booking.com
KAYAK
Hotels.com

Good to know

Value for money

8.6

Distance to city centre

0.5 km

Location rating

9.1

Nearest Airport

Penang Intl

Distance to airport

14.2 km

Rooms

Sat. 28/11
Sun. 29/11

King Rooms

C$ 105+

Bed type
Provider
Nightly base price
Unknown
C$ 105 per night
King bed
C$ 107 per night

Deluxe Rooms

C$ 57+

Bed type
Provider
Nightly base price
Unknown
C$ 57 per night
Unknown
C$ 58 per night
Unknown
C$ 61 per night
Unknown
C$ 66 per night
Unknown
C$ 66 per night
Unknown
C$ 75 per night

Reviews

Pros

Cons

Traveller rating

778
326
48
5
3

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Aug. 2017
    3.1

    Filthy sheets. They don't replace bed linens at all!!!

    Location

    The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.

  • Excellent
    Jun. 2015
    10.0

    Good hotel in city centre.

    Executive suit, supportive staff, breakfast and the serving staff

    Lifts - non operative and took long time.

  • Okay
    Nov. 2010
    6.0

    It was 15 years ago since my last visit to Shangri-la penang and I'm please to find that Traders png still mantained the original charm from 15 yrs ago along its current modern ammenities of today.

    The front desk staff attitude seems to change with every change of shift. When I checked in and requested a stay extension I was 'treated' to a long spiel of fully booked rooms. However another staff breezily extended it fuss free an hour later.

  • Good
    Nov. 2010
    6.3

    This is a business hotel and most of the guests arre there for work. It is close to the bus if you want to go out georgetown and there isfood and shopping centre close by

    It was a bit far away from the main nightlife atreet

  • Good
    Nov. 2010
    7.7

    Location nearby komtar bus station which makes easily to reach, also no problem in looking for food, exellent

    Smoking room :( bad odor, can't sleep even I am a smoker

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About

Overview

This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.

Guests can enjoy relaxing or working out in the hotel's swimming pool and gym. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness center.

The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.

JEN Penang Georgetown by Shangri-La has its own on-site restaurant, ideal for those who wish to eat in. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.

Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. It is just two minute's stroll from Komtar.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 3,098 reviews

9.0

Cleanliness

9.0

Comfort

8.9

Staff

8.6

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Window
Electric kettle
Barber/hair stylist
Business centre
Car rental
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Garden view
Shops (on site)
Photocopier service
Heated pool
Room service
Smoke alarms
Hardwood or parquet floors
Special diet menus (on request)
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Infinity pool
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Interconnected room(s) available
Child pool
Outdoor pool
Key access
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kitchenware
Restaurant
Bar/Lounge
Landmark view
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check out
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Air purifiers
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Delivered food is securely covered
Continental breakfast
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Internet (surcharge)
Pets not allowed
Plunge pool
Free parking
Pool cover
Long-term parking (surcharge)
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Pool table
Coffee shop
Bathrobe
Private bathroom
Private check-in/check-out
Kitchen
24hr front desk
Smoking rooms available
Kitchenette
Steam room
Shuttle service
Storage available
Wedding services
Spa and wellness centre
Free Wi-Fi
Radio
Ticket service
Disabled Access
Roll-in shower
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Saltwater pool
Seating area
Shampoo
Shower
Shower cap
Accessible by elevator
Adapted bath
Slippers
First-aid kit
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Sofa bed
Soundproofing
Bidet
Body soap
Bottle of water
Swimming pool toys
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Toilet
Toilet paper
Safe
Sauna
Children's high chair
Toothbrush
City view
Clothes rack
Trash cans
Coffee machine
Tumble dryer
TV
Upper floors accessible by elevator
Conditioner
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Washing machine

FAQs when booking at JEN Penang Georgetown by Shangri-La

Where is JEN Penang Georgetown by Shangri-La located?

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Does JEN Penang Georgetown by Shangri-La offer free Wi-Fi?

Does JEN Penang Georgetown by Shangri-La offer free parking?

Does JEN Penang Georgetown by Shangri-La offer free airport shuttle service?

How far is JEN Penang Georgetown by Shangri-La from the airport?

Can you bring pets to JEN Penang Georgetown by Shangri-La?

Does JEN Penang Georgetown by Shangri-La have a pool?

Photos

All Photos (30)
Bedroom (8)
Bar (1)
Pool (1)
Lobby (2)

Location

Most Popular Landmarks

  • Khoo Kongsi Temple 0.8 km
  • Masjid Kapitan Keling 0.9 km
  • Sri Mariamman Temple 1 km
  • Cheong Fatt Tze Mansion 1 km
  • Little India 1 km
  • Kuan Ying Teng Temple 1.1 km

George Town Travel Guide

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Hotels Asia Malaysia George Town JEN Penang Georgetown by Shangri-La