Good to know
|Distance to city centre||0.5 km|
|Nearest Airport||George Town Penang Intl|
|Distance to airport||14.2 km|
|"Great hotel we loved it."||(in 118 reviews)|
|"Great Hotel and clean room."||(in 254 reviews)|
|"Exceptional service and friendly staff."||(in 285 reviews)|
|"No swimming pool, pub was closed for renovation"||(in 13 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 160 reviews|
|bus station||in 36 reviews|
|clean room||in 383 reviews|
|club lounge||in 123 reviews|
|comfy bed||in 210 reviews|
|excellent service||in 103 reviews|
|food stalls||in 85 reviews|
|georgetown||in 47 reviews|
|golden sands||in 24 reviews|
|good service||in 113 reviews|
|great hotel||in 208 reviews|
|location is good||in 421 reviews|
|newly renovated||in 22 reviews|
|renovation ongoing||in 46 reviews|
|shopping mall||in 68 reviews|
|sofa bed||in 15 reviews|
|staff are friendly||in 391 reviews|
|swimming pool||in 108 reviews|
|walking distance||in 61 reviews|
The adjoining King bedroom and apartment served our family well as it was spacious and comfortable. The apartment's kitchenette was fully equipped with cutlery, utensils and clothes washer/dryer which made things so convenient.
The toilet flushing and exhaust system was weak and that resulted in ventilation/odour in room issues. More could be done during breakfast service time as there were periods where trays had no food. Service staff were cordial but not warm.
Need to improve the sound proofing of the rooms. I can hear the comversation and tv from next door.
Location, parking and the lobby. Looks classy.
The air-conditioning. Not comfortable with the temperature, sometimes it's too cold and sometimes it's stuffy even though we have set to the correct temperature.
Great service from check-in, cafe and concierge. Smiles and courtesy at all times. Fantastic facilities and services. Great furnish in the room. Tried their best to extend mynd accomodate a late check out due to my very late flight with young child. Great location connecting to malls and street food. Travelled around the world, this hotel is one of the best in the Asean region. Kudos to staff and hotel of Hotel Jen@Shangri-la!!!!
Lena from the Club lounge very lovely and helpful. Bed comfortable and loved the hotel Decor.
The fact that the chef's have no idea about allergies
Hotel Jen Penang, centrally located in the heart of Penang’s vibrant and bustling George Town, is situated within walking distance to the UNESCO World Heritage Site, as well as prime commercial and business areas and shopping malls.
Enjoy your stay in George Town. Have a leisurely stroll to over 20 exciting street arts and satisfy your cravings for must-eat famous street hawker food in Penang. Enjoy direct access to the main public transportation options such as the Central Area Transit (CAT shuttle buses), taxis or trishaws with only a few steps from my hotel.
My newly redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches offering comfortable rooms to business and leisure travelers alike
Stay with me and enjoy fuss-free simple pleasures - fast WiFi, scheduled shuttle service to the beach, 24-hour gym, and much more.
Official Hotel Information
based on 18,341 reviews
Things to Know
- Clean rooms
- Friendly service
- Professional service
- Great reception
Policies vary by room type and provider.
FAQs when booking at Hotel Jen Penang by Shangri-La
Where is Hotel Jen Penang by Shangri-La located?
Hotel Jen Penang by Shangri-La is located at Magazine Road 10300 Malaysia, 0.5 km from the centre of George Town. Penang Times Square is the closest landmark to Hotel Jen Penang by Shangri-La.
When is check-in time and check-out time at Hotel Jen Penang by Shangri-La?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Jen Penang by Shangri-La.
Does Hotel Jen Penang by Shangri-La offer free Wi-Fi?
Yes, Hotel Jen Penang by Shangri-La offers free Wi-Fi.
Does Hotel Jen Penang by Shangri-La offer free parking?
Yes, Hotel Jen Penang by Shangri-La offers free parking.
Does Hotel Jen Penang by Shangri-La offer free airport shuttle service?
No, Hotel Jen Penang by Shangri-La does not offer free airport shuttle service.
How far is Hotel Jen Penang by Shangri-La from the airport?
Hotel Jen Penang by Shangri-La is 14.2 km from George Town Penang Intl. Hotel Jen Penang by Shangri-La is 86.8 km from Alor Setar.
Can you bring pets to Hotel Jen Penang by Shangri-La?
No, pets are not allowed at Hotel Jen Penang by Shangri-La.
Does Hotel Jen Penang by Shangri-La have a pool?
Yes, Hotel Jen Penang by Shangri-La has a pool on-site.
Reviews about Hotel Jen Penang by Shangri-La
Most Popular Landmarks
- Penang Times Square 0.6 km
- Khoo Kongsi Temple 0.8 km
- Masjid Kapitan Keling 0.9 km
- Sri Mariamman Temple 1 km
- Cheong Fatt Tze Mansion 1 km
- Little India 1 km
|George Town Penang Intl||14.2 km|
|Alor Setar||86.8 km|