Hotel Jen Penang by Shangri-La

Magazine Road 10300 Malaysia, George Town 10300, Malaysia
+60 4262 2622

Cheapest
rate per night

8.6

Excellent
based on 18,341 reviews
Hotel Jen Penang by Shangri-La - George Town, Malaysia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
KAYAK C$ 92
Orbitz C$ 95
Priceline C$ 98
KAYAK
Orbitz
Priceline

Good to know

Distance to city centre 0.5 km
Location rating 9.5
Nearest Airport George Town Penang Intl
Distance to airport 14.2 km

Rooms

Check-in
Check-out

Deluxe Rooms

C$ 92+

Photo
Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 109 per night
IMAGE
Unknown
C$ 132 per night
IMAGE
Unknown
C$ 92 per night
IMAGE
King bed
C$ 95 per night
IMAGE
Unknown
C$ 98 per night

King Rooms

C$ 111+

Photo
Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 111 per night

Reviews

Pros

Cons

Traveller rating

685
275
43
3
0

Time of year

Traveller type

Show reviews that mention

+
breakfast was good in 160 reviews
bus station in 36 reviews
clean room in 383 reviews
club lounge in 123 reviews
comfy bed in 210 reviews
excellent service in 103 reviews
food stalls in 85 reviews
georgetown in 47 reviews
golden sands in 24 reviews
good service in 113 reviews
great hotel in 208 reviews
location is good in 421 reviews
newly renovated in 22 reviews
renovation ongoing in 46 reviews
shopping mall in 68 reviews
sofa bed in 15 reviews
staff are friendly in 391 reviews
swimming pool in 108 reviews
walking distance in 61 reviews
  • Good
    Dec. 2019
    6.7

    The adjoining King bedroom and apartment served our family well as it was spacious and comfortable. The apartment's kitchenette was fully equipped with cutlery, utensils and clothes washer/dryer which made things so convenient.

    The toilet flushing and exhaust system was weak and that resulted in ventilation/odour in room issues. More could be done during breakfast service time as there were periods where trays had no food. Service staff were cordial but not warm.

  • Good
    Dec. 2019
    7.1

    Need to improve the sound proofing of the rooms. I can hear the comversation and tv from next door.

  • Good
    Dec. 2019
    6.7

    Location, parking and the lobby. Looks classy.

    The air-conditioning. Not comfortable with the temperature, sometimes it's too cold and sometimes it's stuffy even though we have set to the correct temperature.

  • Excellent
    Dec. 2019
    10.0

    Great service from check-in, cafe and concierge. Smiles and courtesy at all times. Fantastic facilities and services. Great furnish in the room. Tried their best to extend mynd accomodate a late check out due to my very late flight with young child. Great location connecting to malls and street food. Travelled around the world, this hotel is one of the best in the Asean region. Kudos to staff and hotel of Hotel Jen@Shangri-la!!!!

    Nothing.

  • Excellent
    Dec. 2019
    10.0

    Lena from the Club lounge very lovely and helpful. Bed comfortable and loved the hotel Decor.

    The fact that the chef's have no idea about allergies

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About

Overview

Hotel Jen Penang, centrally located in the heart of Penang’s vibrant and bustling George Town, is situated within walking distance to the UNESCO World Heritage Site, as well as prime commercial and business areas and shopping malls.

Enjoy your stay in George Town. Have a leisurely stroll to over 20 exciting street arts and satisfy your cravings for must-eat famous street hawker food in Penang. Enjoy direct access to the main public transportation options such as the Central Area Transit (CAT shuttle buses), taxis or trishaws with only a few steps from my hotel.

My newly redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches offering comfortable rooms to business and leisure travelers alike

Stay with me and enjoy fuss-free simple pleasures - fast WiFi, scheduled shuttle service to the beach, 24-hour gym, and much more.

Official Hotel Information

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 18,341 reviews

9.5

Location

8.7

Service

7.9

Room

7.7

Breakfast

Things to Know

  • Clean rooms
  • Friendly service
  • Professional service
  • Great reception

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
No smoking
Airport Shuttle (Surcharge)
Continental breakfast
Internet (surcharge)
Long-term parking (surcharge)
Pool table
Smoking rooms available
Business centre
Car rental
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Child pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Cable or satellite TV
Air-conditioned
Coffee shop
24hr front desk
Safe
Sauna
Pets not allowed
Free parking
Designated smoking area
Steam room
Storage available
Wedding services
Internet

FAQs when booking at Hotel Jen Penang by Shangri-La

Where is Hotel Jen Penang by Shangri-La located?

Hotel Jen Penang by Shangri-La is located at Magazine Road 10300 Malaysia, 0.5 km from the centre of George Town. Penang Times Square is the closest landmark to Hotel Jen Penang by Shangri-La.

When is check-in time and check-out time at Hotel Jen Penang by Shangri-La?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Jen Penang by Shangri-La.

Does Hotel Jen Penang by Shangri-La offer free Wi-Fi?

Yes, Hotel Jen Penang by Shangri-La offers free Wi-Fi.

Does Hotel Jen Penang by Shangri-La offer free parking?

Yes, Hotel Jen Penang by Shangri-La offers free parking.

Does Hotel Jen Penang by Shangri-La offer free airport shuttle service?

No, Hotel Jen Penang by Shangri-La does not offer free airport shuttle service.

How far is Hotel Jen Penang by Shangri-La from the airport?

Hotel Jen Penang by Shangri-La is 14.2 km from George Town Penang Intl. Hotel Jen Penang by Shangri-La is 86.8 km from Alor Setar.

Can you bring pets to Hotel Jen Penang by Shangri-La?

No, pets are not allowed at Hotel Jen Penang by Shangri-La.

Does Hotel Jen Penang by Shangri-La have a pool?

Yes, Hotel Jen Penang by Shangri-La has a pool on-site.

Photos

Hotel Jen Penang by Shangri-La - George Town - Building All Photos (43)
Hotel Jen Penang by Shangri-La - George Town - Bar Bar (3)
Hotel Jen Penang by Shangri-La - George Town - Bathroom Bathroom (1)
Hotel Jen Penang by Shangri-La - George Town - Bedroom Bedroom (12)
Hotel Jen Penang by Shangri-La - George Town - Building Building (1)

Location

Most Popular Landmarks

  • Penang Times Square 0.6 km
  • Khoo Kongsi Temple 0.8 km
  • Masjid Kapitan Keling 0.9 km
  • Sri Mariamman Temple 1 km
  • Cheong Fatt Tze Mansion 1 km
  • Little India 1 km

George Town Travel Guide

Learn about George Town on KAYAK

Getting Around

George Town Penang Intl 14.2 km
Alor Setar 86.8 km

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