Pros (+) Rooms, pool and staff
Cons (-) I understand Covid issue with food services but maybe grab and good breakfast items such as muffins or bagels etc. The Starbucks was over run. They did great but overwhelmed.
4 stars
Mystic Marriott Hotel & Spa
Photos of Mystic Marriott Hotel & Spa
Overview
The Mystic Marriott Hotel and Spa is a large and luxurious hotel that underwent a recent renovation. Located in Groton, CT, the property is a quality choice for travelers who are on business, coming into town for a conference, or those who are traveling for pleasure. The hotel has a fantastic location that puts guests close to all of the places they might need to visit. English, French, and German are spoken at the property.
The hotel has 285 rooms for guests, all of which have a host of quality amenities. Some of the features in the rooms include wired and wireless Internet, flat-screen TVs with satellite channels, pillowtop beds, air conditioning, coffeemakers, and more. Refrigerators are available, as well.
The Mystic Marriott Hotel and Spa offers up a range of property amenities for the guests to enjoy. The spa has plenty of interesting treatments for the guests, such as body scrubs, body wraps, facials, massages, a steam room, and more. The hotel also has breakfast available for the guests for a surcharge. A Starbucks is available on-site, as is the Octagon Steakhouse. Guests will also find fitness facilities, an indoor pool, a business center, and more at the hotel.
Those who are staying at the property will be just a short drive from places to visit like the Mystic Aquarium & Institute for Exploration and the Mystic Seaport. They could drive to Fort Griswold Battlefield State Park and other locales, as well. Some places to dine nearby include Mystic Pizza, Paul’s Pasta Shop, and S&P Oyster House.
Latest deals for Mystic Marriott Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Mystic Marriott Hotel & Spa
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- Pay-per-view channels
Accessibility and suitability
- Disabled Access
- Roll-in shower
- Elevator
- Allergy-free room
- No smoking
- Pets not allowed
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
- Trash cans
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Indoor pool
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Hiking
- Casino
- Beauty salon
Parking and transportation
- EV charging station
- Free parking
- Valet parking
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Bedroom
- Alarm clock
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Mystic Marriott Hotel & Spa
8.4
Very good
512 verified ratings
Wonderful
268
Very good
88
Good
42
Okay
33
Fair
32
Mediocre
12
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many praising the comfortable beds. However, several reviews highlighted poor service and a lack of dining options, leading to a perception of the hotel being overpriced for the experience offered.AI-generated from customer reviews
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Score by provider
8.4 out of 10
12 reviews
8.2 out of 10
6 reviews
All reviews
Pros (+) The location is nice.
Cons (-) I guess any place can have problems but the staff is generally helpful. Not here. Not only did they not care but they wouldn’t suggest how to fix it. You had to tell them and they would reluctantly oblige. The facility is being renovated (though that’s not obvious) and I guess the staff just doesn’t care or it is being run unsupervised. If it wasn’t a high end resort it would make sense but for th...
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Pros (+) Attached to the Red Door Spa. Fabulous.
Cons (-) Dated design, rooms and bathrooms are pure function but not pretty or innovative.
Pros (+) We looked forwarded to a nice meal on New's Years Eve and they had a terrible menu. We (8) had agreed on the Kobe steak and they did not have it on the menu. The 3 selections were not normal meals. After complaining we had to leave because of the lack of care by the restaurant bar managers attitude. As a traveler who frequents the Hilton chain it reinforces my decision to stay with the Hilton chai...
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Pros (+) view was nice, comfortable, clean, free wireless, but there seemed to be a limit on number of devices?
Cons (-) we ordered room service and it was late....not sure the eggs were eggs either, suspected they were egg substitute or eggs in a carton or some such thing. more creamers needed for coffee....television sounds travelled from neighboring rooms....would have preferred an included continental breakfast in the dining area.
Pros (+) Staff was super awesome
Location
625 North Road, Groton, CT 06340
What's nearby
- Elizabeth Arden Red Door Spa96 m
- Jabez Smith House1.3 km
- Pequot Fort4.1 km
- Edward Yeomans House4.3 km
- Fort Griswold Battlefield State Park4.6 km
- Shennecossett Golf Course5.5 km
- Naval Submarine Base New London5.6 km
- Submarine Force Library & Museum5.6 km
- Branford House6.2 km
- Morgan Point Light6.2 km
- Avery Point Light6.3 km
- Monte Cristo Cottage6.8 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Mystic Marriott Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Good to know
Value for money | 7.9 |
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Distance to downtown | 4.6 km |