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|"Staff was friendly and helpful"||(in 24 reviews)|
|"Nice hotel clean and friendly staff."||(in 6 reviews)|
|"The beds were so comfortable!"||(in 16 reviews)|
|"Halls smelled like smoke."||(in 5 reviews)|
|"The room reeked of urine."||(in 19 reviews)|
|"needles found in parking lot."||(in 2 reviews)|
Everything . Had 3 different rooms. 1st smelled bad & had so much mold. 2nd room until 12 am. Aent to bathroom & it was flooded! 3rd room at 1am was ok. Glad to get out of there
Bed was comfortable. Desk clerk at check in very nice. (and at check out she had to climb over counter to get me receipt because other person left and locked the door) She had to do that because a different lady gave me a receipt for someone else's room
Internet said there was breakfast but it was not provided. Offered coffee and juice until 9:30 AM. They could have offered at least a bag breakfast of some sort. Keys didn't work had to go to desk to have them reset. Didn't ask me for ID, kind of scary.
Price wasnâ€™t bad
The location and they didnâ€™t have everything they said they did.
We loved the bed. After a stressful day for us, the fact that we got to sleep in a really comfortable bed was divine. Staff was very friendly. We will be using this hotel again.
The one negative thing was the room smelled like damp dog.
Courteous staff clean modern room.
Good clean Great service at the desk Would stay again
Floor and carpet was dirty
Smell of mildew.
Located in rundown area, dirty, smelled, no elevator, cigarette butt and food crumbs on step in stairwell remained there from Friday until we left on Sunday room key cards did not function correctly,every time we left and came back they would not work!
The location of this hotel was pretty good; not too far off 70.
The room was on the second floor, but there was not elevator. Wish we had known that in advance. This hotel was dimly lit and dirty! There were dirty towels hanging on a hook on the back of our bathroom door. The room door did not shut tightly.
Beds were comfortable.
Location was the only thing going for this hotel.
The room smelled bad when we entered. The sink was cracked, the walls had cracks, the ceiling in the bathroom was water stained, furniture looked beat. Wished we had requested another room. Very disappointed!
When you stay at the Quality Inn and Suites in Hagerstown, MD, you get more value for your hard-earned money. This smoke-free hotel is located near Hagerstown Arts and Entertainment District, the Maryland Theatre, Hagerstown Municipal Stadium, Prime Outlets-Hagerstown and more. We are also near Hagerstown Regional Airport. Hotel amenities include free WiFi, free breakfast, a fitness center and guest laundry facilities. Spacious guest rooms feature flat-screen TVs, refrigerators, microwaves, safes, coffee makers, hair dryers, irons and ironing boards. Select rooms contain desks. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet Accommodation: In Designated Pet Rooms Only! A maximum of 25 pounds 1 pet per room. No Cats allowed.
based on 128 reviews
Policies vary by room type and provider.
Quality Inn & Suites is located at 920 Dual Highway, 1.7 km from the centre of Hagerstown. Municipal Stadium is the closest landmark to Quality Inn & Suites.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Quality Inn & Suites.
Yes, Quality Inn & Suites offers free Wi-Fi.
Yes, Quality Inn & Suites offers free parking.
No, Quality Inn & Suites does not offer free airport shuttle service.
Quality Inn & Suites is 8.5 km from Hagerstown Wash. County. Quality Inn & Suites is 37.1 km from Frederick.
No, pets are not allowed at Quality Inn & Suites.
No, Quality Inn & Suites does not have a pool on-site.
Quality Inn & Suites has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.