Hamburg Hotels near Hamburger Hafen

Pros: Staff was great, splurged for breakfasts which we felt were worth it. Easy access to all the fun nearby. Room was quiet. We really enjoyed our stay here. Also they were really cool about our late checkout which we super appreciated.

Pros: The location was fabulous. so easy to get everywhere.

Cons: Its at the edge of the Reeperbahn which was not a problem for us, but there are some saucy billboards around. This did not put us off the hotel at all. We use the Arcotel Onyx every time we visit Hamburg.

Pros: Great

Cons: Great location

Pros: Very modern rooms (2016) with high quality furniture and intelligent design with lots of room for all the luggage. Superior location at the Reeperbahn.

Pros: Location and the free upgrade to Jr.Suite

Cons: Breakfast Buffet Selection

Pros: I did not have breakfast

Cons: Breakfast restaurant in the hotel

Cons: Staff not kind.

Pros: Everything

Cons: Nothing

Pros: The breakfast was great. Good choices in a lovely room with lots of helpful staff. Not the cheapest but a good value given what was on offer.

Pros: Good value for money

Cons: Nothing

Pros: Modern Hotel in great location.

Pros: The view was spectacular

Cons: My husband needed an aspirin for a headache on a Sunday and there was no way to buy any at the hotel and the Apotheke was closed

Pros: Price discount Club lounge Sauna & swimming pool View of the harbour

Pros: Excellent facility. Luxury and confort all together.

Cons: The swimming pool was a little cold and the air in the pool also

Pros: Amazing service and very helpful staff!

Pros: Everythink there is excelleent. Staff, breakfast (OK,. the breakfast room is a big small, but food selection is phantastic) Direct access to the Concert halls in Elbphilharmonie

Cons: that there is no charging point for electric cars´s in the Garage.

Pros: great new facility

Cons: room was not available upon arrival, staff was not helpful to resolve the issue

Pros: Breakfast and location

Cons: View from my room :(

Pros: Great views. Lovely location. Convenient. Well designed.

Pros: Fantastic location especially when visiting Elbphilharmonie

Pros: great location, amazing views from the rooms

Cons: had booked a suite. upon arrival it wasn‘t ready, but got accommodated in the booked club lounge. I was ahead of check-in time, so all good. when the room was ready it smelled like a cold ashtray. totally unacceptable. returning to the front desk, I was told that no more suites were available and I had to downgrade if I wanted another room. As compensation I received the price difference as hotel credit. not a great solution, but at least something. that room did not have light blocking curtains though, which resulted in a light filled room at night and a show for everybody in the building on the other side. wifi was also very unreliable. breakfast was ok but overpriced at 30€. overall not a great experience

Pros: Outstanding location, architecture, design. Applause to the architects. Really amazing windows. Honestly if you can, stay here once in your life in a room with a harbor view.

Cons: All great. The “real foyer” is beautiful and inviting, the first entrance downstairs beside the theatre is a little weird. Room for improvement for sure.

Pros: Light and airy throughout with quiet rooms and great facilities. The room and bathroom were well designed with thoughtful touches. Great loaction for us. Would use them again.

Cons: As with many german hotels, the bed was rubbish, too soft

Pros: Great location and large bright room

Pros: The rich breakfast and the vibe at the bar. The room was also very cozy. Location just 10 minutes by foot from the center, 20 from Schanze and up to 30 min by foot from other touristic places.

Cons: The elevators were taking too long. We had to wait often a few minutes although there were 4 elevators and not many people around. To be a 4 star hotel, we were expecting at least the conditioner in the bathroom.

Pros: Very Nice quality

Cons: One Big problem,NO Aircondition,too warm,did not sleep good at all!

Pros: Very spacious room.Extremely comfortable large beds.Bathroom is large and modern.Hotel is 10 min.walk from town hall.

Pros: This is my most expensive overnight stay in Hamburg but wothout breakfast. The room is special looking with a supersized window and bath tub we requested! The front desk staff were very fruendly and we borrowed the handy charger for a whole morning and they also recommended a good local seafood restaurant. We even catch up a great conert in the music hall behind the hotel! Unforgettable trip!

Pros: 8th floor executive room is stylish

Cons: After 5th or 7th you havle to change elevator

Pros: Great breakfast - huge range of cold meat cuts, cheeses, gluten-free (Schar range) and lactose free milk, butter and yoghurt, as well as the usual warm (eggs, bacon, sausages etc) and cold (fruit bar, yoghurts, muesli, cornflakes etc) food. They also had DIY pancakes and sweet toppings. Coffee (and juice) only from a machine but was good quality. Very friendly and helpful reception staff. Large size bedroom and very comfortable beds.

Cons: Chaos at breakfast - no one greeting you (so if you haven’t booked with breakfast there’s nothing to stop you eating it anyway). But there’s just too many people having to search for place to sit in what’s clearly too limited a space and so many end up sharing tables. You have get everything yourself (cutlery, napkins, water as well as breakfast itself) and as they only have dessert size plates you end up walking up and down a fair nr of times. Also as everything’s quite hidden - had to search for water (in some grey square grey dispenser in a far corner). Breakfast Staff not very helpful or particularly friendly, when asking where water was, waved vaguely in a direction. When clearing away dishes didn’t acknowledge us at all nor us saying thank you. So definitely not a nice relaxing feeling despite the great food. The room while large and comfortable with great beds just had zero character - very minimalistic interior decorating and too much light wood floor/furniture/bathroom paneling. We booked a double room and were disappointed that we had twin beds pushed together which had separate mattresses and toppers as well, and which slid apart very easily. We asked about this at reception and they said they couldn’t do something about it though offered us to change rooms. As we didn’t feel like having to pack up everything we declined. That night we noticed they had replaced the separate toppers with a single one as well as somehow tying the beds together. So that was a very nice unexpected action on the part of the staff. Ultimately I think it’s too expensive though for what you get. And for them having an ecological water theme also felt there was der more they could have done to give the place character.

Pros: The space in the room The garage in the basement

Cons: No room service No double quilt, just two singles for the double bed

Pros: Good location.

Cons: Service was not exceptional

Pros: Very very friendly and helpful staff. Great breakfast buffet with view on lake Alster. Pool and sauna is available and very nice.

Cons: Small fitness room. Closest bus oder S-Bahn station is 5 minutes away by foot.

Pros: A wonderful Stay We had a great spacious room, Our bed was comfortable, It was a quiet hotel and we slept great! The breakfast was also very good, We found the front desk and the concierge friendly and helpful as well.

Cons: Nothing

Pros: Breakfast is nice and the breakfast place is classy. One gentleman who served us few days in a row was very nice and helpful Clean bathrooms and floor heating is nice Fluffy nice towels and robes Good ironing board Stuff was very rude from the check-In to breakfast. The only person who actually cared about our stay and our unpleasant experience was Nina Steiner - she actually went and discussed with the management. She was very polite and kind to us.

Cons: The first impression as we walked in was that it is a very worn out building with a very little maintenance; dirty walls and carpets in the main areas (lobby and bar) and the same in the rooms When we arrived we were offered a room with a very bad view (although in the description it said: quite street and patio) Very small rooms (although we had a superior double room) There was an ongoing construction of the patio and half of the outside building and when I contacted the hotel no one has informed me about it The shower head was broken and I cut my fingers Unpleasant and argumentative staff; one breakfast morning one lady started arguing a lot so we didn’t have the breakfast for the last 2 mornings (for which we never were offered any refund) Different style and concept from Dubai Kempinski - in Hamburg they don’t really care what an average client feels or thinks When did my research there were other much better hotels for the same value for money Quality of shower gels and creams is very poor

Pros: Loved the old world opulence and attention to detail. Fabulous products in the bathroom and super comfortable beds. It has been a bucket list item of mine to stay at the Atlantic Kempinski and I was not disappointed!

Cons: We found the serving staff at breakfast to be a little inattentive and experienced long waits where there were plenty of staff milling around and no-one prepared to assist with orders initially. It did improve but for a 5star establishment, this was a bit slack.

Pros: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Pros: Best place for walking around Near central station Nice staff, huge rooms and extraordinary fancy bathroom Perfect breakfast.

Pros: Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.

Cons: Food and beverage were very good but pricy however, typical of a 5 star hotel.

Pros: It has easy access to the Main Railway Station and City Center. The Staff was very friendly and helpful. I liked the quiet atmosphere during breakfast and that the staff would bring you almost everything to your table. The breakfast was very healthy, they had different smoothies every morning, and the breakfast offer was really good. The room arrangement was nice, with a big bed, bathroom, sitting area and with a lot of space.

Cons: that the bar was in the reception hall and near the entrance

Pros: Staff Dennis , swatrz And läunga will make us come back , very warm staff very sweet . Outstanding staff

Pros: Location, view, staff

Cons: price

Pros: The only thing that saved the overall impression was the Grill & Health restaurant - extremely good service, friendly staff and great food. The hotel was bad but the restaurant excellent!!!! The size of the room was also good.

Cons: The service in the breakfast restaurant - the speed - the selection. Did not like the bar We could also have been told that the hotel was under renovation. Very disappointing to arrive and see the scaffolding everywhere and that the inner garden was closed.

Pros: Very traditional, amazing room sizes,

Cons: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Pros: The staff was perfectly attentive and doing a great job

Pros: Well located. Impressive foyer and lovely fireplace

Cons: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Pros: meeting Udo Lindenberg who lives in the hotel

Cons: rooms need serious update

Pros: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Cons: Breatkfast is rather expensive (33 euro per person)

Cons: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Cons: I had a room, which was in a bad condition. For a 5Star-Hotel this in inacceptable

Pros: The breakfasts were excellent

Cons: The room was basic and needed redecorating

Pros: Very nice entrance area and breakfast facilities. Central location.

Cons: Room absolutely not five-star-quality. Were sent to wrong floor to find room. Were charged for breakfast even though included in price - will be refunded. Cleaning started before leaving the room in due time before 12.

Pros: location

Cons: We booked the room with the breakfast buffet on your website, but at the hotel we were told the price exclude the breakfast. We were surprised and upset!!! We also had not any slippers in the room.

Pros: The position for my meetings in Hamburg was ok

Cons: AC was not working at all, no slippers in the room and for the two night of stay my room was not cleaned by the staff!

Pros: Very nice organized safe underground parking Very good location Great room with nice view

Cons: Bad smell from the mattress A little bit expensive

Pros: Easy to find. Very quitted rooms.

Cons: Hotel needs a bit more character. Maybe don't use this hotel privately it is more business focused.

Pros: It is located just 8 minutes walk from the Main Train Station in Hamburg! Amazing. Room is nice and Bright, Bathroom is big and easy to move around! It is a boutique-style hotel.

Cons: Breakfast options are less when I compare with other hotels in a similar scale. I am not sure if they had a cooking facility for breakfast. During my stay, the Service team visited my room 3 times with 3 different teams! Not sure, why they didn't have a program to check who visits, where!

Pros: breakfast - position - room very clean

Pros: Very clean, helpful staff, clean comfortable beds and breakfast was a joy

Cons: No prominent concierge facilities

Pros: Absolutely fantastic hotel. The staff were very friendly and helpful. The restaurant was very good too. The underground car park was a bonus too. The location is very handy and a short walk to the Rathaus area.

Cons: Nothing