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Room is super dusty. Glass top at mini bar, head board and other surface in room are covered with a layer of dust. Floor feels sticky. Room condition need upgrading. Stayed in room 301. There is a gap on the door frame when door is closed. Very bad sound proofing. Staff are generally friendly except 1 lady receptionist. She questioned me why am I asking for 1 extra pillow when I requested for 1 more for my daughter. After 4 days of requesting (daily), I was finally given 1 on the 5th day. Will not be back.
We came in via red eye flight at 1am and there were no available room to accommodate our advanced booking via the app. We are doctors attending an 8am convention. However the receptionist made sure that we have a nearby safe place to stay for a few hours to freshen up. When our time to check in was available they picked our luggages from where we temporarily stayed
Since it’s a great deal with good quality for a 3 Star hotel, it easily gets filled
Cleanliness & friendly Reception staff
Food was not available
Roof leaking, didn’t want to change room only I insisted. Gym facilities all equipment broken and room looked better in photos, location also too far from main attractions, staff were nice though.
The bed was hard and the building is dated. The pictures were not reflective of the actual hotel.
A stay at Hanoi Emotion Hotel places you in the heart of Hanoi, within a 15-minute walk of Ho Chi Minh Mausoleum and Hanoi War Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 646 square feet (60 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
based on 69 reviews
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Most Popular Landmarks
- National Museum of Fine Arts 210 m
- Temple of Literature 215 m
- Vietnam Military History Museum 0.7 km
- Ho Chi Minh Museum 0.7 km
- One Pillar Pagoda 0.8 km
- Ho Chi Minh Mausoleum 0.8 km
|Hanoi Noibai||21.5 km|
|Haiphong Catbi||95.3 km|