Phoenix Palace Hotel Hanoi

27 Phu Doan Street, Hoan Kiem District, Hanoi, Vietnam
+84 243 928 8268

Cheapest
rate per night

8.7

Excellent
based on 133 reviews
Phoenix Palace Hotel Hanoi - Hanoi, Vietnam
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
KAYAK C$ 46
Booking.com C$ 93
KAYAK
Booking.com

Good to know

Distance to city centre 3.5 km
Location rating 9.1
Nearest Airport Hanoi Noibai
Distance to airport 21.7 km

Rooms

Check-in
Check-out

Deluxe Rooms

C$ 46+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 46 per night
IMAGE
Unknown
C$ 93 per night

Reviews

Pros

Traveller rating

72
10
3
1
0

Time of year

Traveller type

Show reviews that mention

+
allows to access in 9 reviews
breakfast was great in 50 reviews
clean beds comfy in 14 reviews
clean room in 60 reviews
free upgrade in 10 reviews
friendly staff in 91 reviews
great location in 28 reviews
heart of the old city in 16 reviews
hotel is located in 38 reviews
nice and hotel in 41 reviews
old town in 14 reviews
phoenix in 6 reviews
rare in vietnam in 3 reviews
smiles and kindness in 3 reviews
  • Good
    Oct. 2019
    8.0

    Good value for money, kind staff. Very clean, had a wonderful rest. Loved the very busy noodle shop close by, it was the best street food I had in Hanoi.

  • Excellent
    Sep. 2019
    8.8

    Good location, ok price

    Can hear noise from the street

  • Excellent
    Aug. 2019
    10.0

    This hotel is very clean and roomy, decent price.

    Nothing.

  • Excellent
    Aug. 2019
    8.3

    The location of the property was great. Communications with the hotel staff were good. Lucy at the office was very helpful, friendly and responsive and made us feel welcomed. She assisted with our cruise booking to Ha Long Bay and went above and beyond to make us feel welcome, offering advice relating to the local 'must sees and do's'. The property is worth it for the price you pay. It is clean and met our needs during our stay. There is a convenience store on the street outside the hotel, an ATM and lots of food choices. Hoan Kiem Lake is only a 10 minute walk and there are even more food choices within that area.

    The detachable shower head sprays everywhere with a great deal of force. Understanding that it is not the hotel's fault, we had sleepless nights due to construction works across the road. The noise went on until early hours of the morning. The fridge was not working and even after we asked for it to be looked at, it never did.

  • Excellent
    May 2019
    9.6

    Great location, breakfast and staff!

    It’s simple, but it’s all you need.

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About

Overview

With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Hoan Kiem), you'll be a 3-minute walk from St. Joseph's Cathedral and 8 minutes by foot from Hoan Kiem Lake. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 133 reviews

9.4

Breakfast

9.2

Service

6.6

Comfort

3.3

Amenities

Things to Know

  • Comfortable beds
  • Spacious rooms
  • Clean hotel facilities

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled Access
ATM on-site
Babysitting or child care
Business centre
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
No smoking
Restaurant
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
Adults only
Elevator
Hairdryer
Pets not allowed
Free parking
Laundry facilities
Hot tub
Cable or satellite TV

FAQs when booking at Phoenix Palace Hotel Hanoi

Where is Phoenix Palace Hotel Hanoi located?

Phoenix Palace Hotel Hanoi is located at 27 Phu Doan Street, Hoan Kiem District in Hoàn Kiếm District, 3.5 km from the centre of Hanoi. St. Joseph Cathedral is the closest landmark to Phoenix Palace Hotel Hanoi.

When is check-in time and check-out time at Phoenix Palace Hotel Hanoi?

Check-in time is 2:00 PM and check-out time is 12:00 PM at Phoenix Palace Hotel Hanoi.

Does Phoenix Palace Hotel Hanoi offer free Wi-Fi?

Yes, Phoenix Palace Hotel Hanoi offers free Wi-Fi.

Does Phoenix Palace Hotel Hanoi offer free parking?

Yes, Phoenix Palace Hotel Hanoi offers free parking.

Does Phoenix Palace Hotel Hanoi offer free airport shuttle service?

No, Phoenix Palace Hotel Hanoi does not offer free airport shuttle service.

How far is Phoenix Palace Hotel Hanoi from the airport?

Phoenix Palace Hotel Hanoi is 21.7 km from Hanoi Noibai. Phoenix Palace Hotel Hanoi is 94 km from Haiphong Catbi.

Can you bring pets to Phoenix Palace Hotel Hanoi?

No, pets are not allowed at Phoenix Palace Hotel Hanoi.

Does Phoenix Palace Hotel Hanoi have a pool?

No, Phoenix Palace Hotel Hanoi does not have a pool on-site.

Photos

Phoenix Palace Hotel Hanoi - Hanoi - Building All Photos (58)
Phoenix Palace Hotel Hanoi - Hanoi - Bathroom Bathroom (4)
Phoenix Palace Hotel Hanoi - Hanoi - Bedroom Bedroom (24)
Phoenix Palace Hotel Hanoi - Hanoi - Buffet Buffet (2)
Phoenix Palace Hotel Hanoi - Hanoi - Building Building (1)

Location

Most Popular Landmarks

  • St. Joseph Cathedral 145 m
  • Hanoi Old Quarter 304 m
  • Hoa Lo Prison Museum 0.5 km
  • Hoan Kiem Lake 0.5 km
  • Thang Long Water Puppet Theatre 0.6 km
  • Bach Ma Temple 0.8 km

Hanoi Travel Guide

Learn about Hanoi on KAYAK

Getting Around

Hanoi Noibai 21.7 km
Haiphong Catbi 94 km

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