Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
5 stars
Sheraton Hanoi Hotel
Photos of Sheraton Hanoi Hotel
Overview
Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.
The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.
Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.
Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and Hoa Lo Prison are an easy car ride away.
Latest deals for Sheraton Hanoi Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Sheraton Hanoi Hotel
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Trash cans
General
- Family rooms
- Fireplace
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproofing
- Carpeted
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
- Pets not allowed
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Bicycle rental
- Foosball table
- Beauty salon
- Pool table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of Sheraton Hanoi Hotel
8.2
Very good
212 verified ratings
Wonderful
111
Very good
39
Good
35
Okay
8
Fair
6
Mediocre
5
Poor
8
Summary of reviews
Guests say
Guests appreciated the great service and cleanliness of the hotel, with many highlighting the friendly staff and good location. However, several reviews pointed out that the amenities and room furnishings are outdated, and some guests experienced issues with room assignments and lack of modern conveniences like Wi-Fi in rooms.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
2 reviews
6.7 out of 10
1 review
All reviews
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal ...
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Location
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
What's nearby
- West Lake1.1 km
- Truc Bach Lake1.7 km
- Presidential Palace2.3 km
- Ho Chi Minh Mausoleum2.6 km
- Ho Chi Minh Museum2.7 km
- Hanoi Citadel2.9 km
- Dong Xuan Market3.1 km
- Vietnam Military History Museum3.2 km
- National Museum of Fine Arts3.2 km
- Temple of Literature3.6 km
- St. Joseph Cathedral3.9 km
- Hanoi City Centre4.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Hanoi Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in HanoiGood to know
Value for money | 7.6 |
|---|---|
Distance to downtown | 5.1 km |
Nearest Airport | Hanoi Noibai |
Distance to airport | 18.1 km |
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