Sheraton Hanoi Hotel

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 243 719 9000
C$ 124

rate per night


based on 100 reviews

Sheraton Hanoi Hotel
Fri 20/5
Sat 21/5
ProviderNightly total
OrbitzC$ 124
Hotels.comC$ 133
Trip.comC$ 134

About Sheraton Hanoi Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and Hoa Lo Prison are an easy car ride away.

Photos of Sheraton Hanoi Hotel

Property safety measures

Sheraton Hanoi Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Sheraton Hanoi Hotel

Fri 20/5
Sat 21/5
Show deals with
Deluxe Rooms(C$ 124 - C$ 185)
Deluxe room
1 king bed

1 king bed


C$ 124/night

C$ 124 totalOrbitz
1 king bed

1 king bed

C$ 133/night

C$ 133
bed type unknown
bed type unknown

C$ 134/night

C$ 134

Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Free parking

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Adapter
  • Trash cans

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna


  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Fireplace
  • Seating area
  • Sofa
  • Soundproofing
  • Carpeted

Accessibility and suitability

  • Multi-lingual staff
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled Access
  • Elevator


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Beauty salon
  • Pool table
  • Foosball table


  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Coffee machine

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child services (surcharge)


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Bathtub


  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking


  • Sofa bed
  • Clothes rack
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness centre
  • Outdoor tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Reviews of Sheraton Hanoi Hotel

GreatBased on 100 verified guest reviews

Time of Year:
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Newest first
5.4 Passable
Cons:It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
8.0 Great
Pros:The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons:The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.
9.6 Excellent
Pros:Nice and couteous staff, breakfast with a wide range of choice.
Cons:Nothing I didn't like.


K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake1.1 km
  • Tran Quoc Pagoda1.5 km
  • Presidential Palace2.4 km
  • Ho Chi Minh Mausoleum2.7 km
  • One Pillar Pagoda2.7 km
  • Ho Chi Minh Museum2.8 km
  • Dong Xuan Market3.2 km
  • Vietnam Military History Museum3.3 km
  • National Museum of Fine Arts3.3 km
  • Bach Ma Temple3.5 km
  • Hanoi Old Quarter3.6 km
  • Temple of Literature3.7 km



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton Hanoi Hotel

  • Guests with existing Sheraton Hanoi Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Hanoi Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 5.1 km from the centre of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Hanoi Hotel.

  • Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Yes, Sheraton Hanoi Hotel offers free parking.

  • Sheraton Hanoi Hotel is 18 km from Hanoi Noibai. Sheraton Hanoi Hotel is 96.6 km from Haiphong Catbi.

  • No, pets are not allowed at Sheraton Hanoi Hotel.

  • Yes, Sheraton Hanoi Hotel has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

5.1 km

Location rating


Nearest Airport

Hanoi Noibai

Distance to airport

18.0 km