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Intercontinental Hanoi Westlake
5 stars

Intercontinental Hanoi Westlake

5 Tu Hoa, Hanoi 00000, Vietnam
Hanoi, Vietnam
See location+84 800 863 7818
From
C$ 51
Cheapest

rate per night

8.7
Very good
based on 1559 reviews
1,559 reviews
Room type
Provider
Nightly total
Deluxe room
C$ 51
Classic room
C$ 158
Resort Room
C$ 170

Photos of Intercontinental Hanoi Westlake

Overview

Rating

Featuring views of the city, InterContinental Hanoi Westlake offers 5-star accommodation in Hanoi. The various amenities this charming hotel has to offer include a Jacuzzi, an outdoor pool and a sauna.

There are a variety of facilities on offer to guests of Hanoi Intercontinental Westlake, such as a ballroom, a beauty centre and 24-hour room service. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out feature.

All the contemporary rooms at Hanoi Westlake feature a private balcony, a spa bath and a mini bar. The bathrooms have a shower, and come with bathrobes, slippers and a hair dryer.

During their stay at Hanoi Westlake Hotel, guests can make the most of the sun on the terrace or have a drink at Sunset Bar. There is also the added advantage of an on-site restaurant.

InterContinental is within walking distance of West Lake. Valet parking is available for guests with a vehicle, or an airport shuttle service can be requested.

Rating
8.7
Very good
Based on 1,559 verified guest reviews

Latest deals for Intercontinental Hanoi Westlake

Wed 14/5
Thu 15/5
Double room
bed type unknown
1 twin bed
bed type unknown
Deluxe room
bed type unknown
Classic room
bed type unknown
1 twin bed
bed type unknown
Resort Room
1 king bed
King room
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Intercontinental Hanoi Westlake

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Conditioner

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Lake view
  • Lockers
  • Storage available
  • Slippers
  • Sofa
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled Access
  • Elevator

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Reviews of Intercontinental Hanoi Westlake

8.7
Very good
1559 verified ratings
Wonderful
901
Very good
319
Good
167
Okay
89
Fair
36
Mediocre
25
Poor
22

Summary of reviews

Guests say
Guests appreciated the cleanliness and location of the hotel, noting that it was well-maintained and conveniently situated near attractions. However, there were several complaints regarding the service, with some guests feeling disappointed by the responsiveness and attentiveness of the staff. Overall, while many enjoyed their stay, improvements in service would enhance the experience further.
AI-generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Service3.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

8.2
Very good
laurent, Dec 2016
Pros (+) room, facilities, tiny caffe Latte for breakfast rather than a mug
Cons (-) check-in 3 PM or later.

Location

5 Tu Hoa, Hanoi 00000

What's nearby

  • West Lake1 km
  • Truc Bach Lake1.6 km
  • Presidential Palace2.2 km
  • Ho Chi Minh Mausoleum2.4 km
  • Ho Chi Minh Museum2.6 km
  • Hanoi Citadel2.7 km
  • Dong Xuan Market2.9 km
  • Vietnam Military History Museum3.1 km
  • National Museum of Fine Arts3.1 km
  • Temple of Literature3.5 km
  • St. Joseph Cathedral3.8 km
  • Hanoi City Centre4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Intercontinental Hanoi Westlake

Low season

July

High season

March

Average price (weeknight)

C$ 226

Average price (weekend night)

C$ 223
Cheapest month to stay with an average 2% drop in price.
Most expensive month to stay with an average 2% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Intercontinental Hanoi Westlake

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Intercontinental Hanoi Westlake

  • If you’re after a cheap room at Intercontinental Hanoi Westlake, then you should consider staying during the low season. The cheapest deals can generally be found in July and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Intercontinental Hanoi Westlake, plan to stay on a Sunday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Intercontinental Hanoi Westlake was booked for on KAYAK in the last 2 weeks was C$ 215, while the most expensive was C$ 215.
  • How long should you stay at Intercontinental Hanoi Westlake? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Intercontinental Hanoi Westlake

  • Where is Intercontinental Hanoi Westlake located?

    Intercontinental Hanoi Westlake is located at 5 Tu Hoa in Tay Ho, 5 km from the centre of Hanoi. West Lake is the closest landmark to Intercontinental Hanoi Westlake.

  • When is check-in time and check-out time at Intercontinental Hanoi Westlake?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Intercontinental Hanoi Westlake.

  • Does Intercontinental Hanoi Westlake offer free Wi-Fi?

    Yes, Intercontinental Hanoi Westlake offers free Wi-Fi.

  • Does Intercontinental Hanoi Westlake offer free parking?

    Yes, Intercontinental Hanoi Westlake offers free parking.

  • How far is Intercontinental Hanoi Westlake from the airport?

    Intercontinental Hanoi Westlake is 17.8 km from Hanoi Noibai. Intercontinental Hanoi Westlake is 96.7 km from Haiphong Catbi.

  • Does Intercontinental Hanoi Westlake have a pool?

    Yes, Intercontinental Hanoi Westlake has a pool on-site.

  • How does KAYAK find such great Intercontinental Hanoi Westlake hotel deals?

    KAYAK scours the web for all room deals available at Intercontinental Hanoi Westlake in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Intercontinental Hanoi Westlake and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Intercontinental Hanoi Westlake.

See more FAQs

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Good to know

Value for money

8.4

Distance to downtown

5.0 km

Nearest Airport

Hanoi Noibai

Distance to airport

18.3 km