Intercontinental Hanoi Westlake

5 Tu Hoa, Hanoi 00000, Vietnam
+84 800 863 7818

Cheapest
rate per night

8.7

Excellent
based on 515 reviews
Intercontinental Hanoi Westlake - Hanoi, Vietnam
Wed. 21/10
-
Thu. 22/10
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 139
Agoda.com C$ 150
Expedia C$ 187
Booking.com
Agoda.com
Expedia

Good to know

Value for money

7.9

Distance to city centre

4.9 km

Location rating

8.4

Nearest Airport

Hanoi Noibai

Distance to airport

18.3 km

Rooms

Wed. 21/10
Thu. 22/10

Superior Rooms

C$ 139+

Bed type
Provider
Nightly base price
Unknown
C$ 139 per night
Unknown
C$ 150 per night
Twin bed
C$ 187 per night
King bed
C$ 192 per night

Reviews

Pros

Cons

Traveller rating

183
61
14
3
0

Time of year

Traveller type

Show reviews that mention

+
staff were professional in 129 reviews
breakfast buffet in 100 reviews
lake view in 99 reviews
room with the lake in 83 reviews
nice hotel in 73 reviews
star hotel in 71 reviews
great food in 30 reviews
westlake in 25 reviews
room facilities in 16 reviews
king bed in 11 reviews
comfortable bed in 9 reviews
big room in 7 reviews
city centre in 7 reviews
lot of mosquitos in 6 reviews
beautiful location in 5 reviews
bit far in 5 reviews
club room in 5 reviews
italian restaurant in 5 reviews
old quarter in 5 reviews
overwater in 5 reviews
  • Excellent
    Dec. 2016
    8.2

    interesting stay in Intercon Hanoi

    room, facilities, tiny caffe Latte for breakfast rather than a mug

    check-in 3 PM or later.

  • Good
    Nov. 2010
    7.7

    The hotel is located next to a beautiful lake and the sceneries are great with excellent service and very efficient and polite employees

    Had dinner at the Milan Saigon Restaurant and the food was not good considering that we paid US$ 120 for 2 persons which is really expensive and the quality is really not up to a hotel of that status but the prices are exhorbitant.

  • Okay
    Nov. 2010
    5.0

    The room is beautiful and the hotel is very unique in the city and very nice. The staff are hungry for tips..but worth it to stay in

    The location is not in the center of the city

  • Good
    Sep. 2010
    8.0

    superb, timely service, what you expect and this is what differentiates the 5* hotel from the 3* hotel.

  • Good
    Jul. 2010
    7.7

    Absolutely excellent service! The staff were always friendly and ready to help with any request for assistance.

    Internet access should not be an extra cost item at a hotel of this nature, especially when the rate for 24 hours of Internet access is more than what I pay at home for a whole month's Internet access!

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About

Overview

Featuring views of the city, InterContinental Hanoi Westlake offers 5-star accommodation in Hanoi. The various amenities this charming hotel has to offer include a Jacuzzi, an outdoor pool and a sauna.

There are a variety of facilities on offer to guests of Hanoi Intercontinental Westlake, such as a ballroom, a beauty centre and 24-hour room service. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out feature.

All the contemporary rooms at Hanoi Westlake feature a private balcony, a spa bath and a mini bar. The bathrooms have a shower, and come with bathrobes, slippers and a hair dryer.

Hanoi Westlake Hotel has an on-site restaurant, convenient for guests preferring to dine in. In the evening, those staying at the property are invited to enjoy a drink in the in-house bar.

InterContinental is within walking distance of West Lake. Valet parking is available for guests with a vehicle, or an airport shuttle service can be requested.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 515 reviews

9.0

Cleanliness

8.9

Comfort

9.0

Staff

8.0

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Business centre
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Fishing
Golf
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Wake-up service
Airport shuttle (surcharge)
Free parking
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Elevator
Massage
Library
Accessible by elevator
Adapter
Additional toilet
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Carpeted
City view
Coffee machine
Conditioner
Desk
Electric kettle
Entire unit located on ground floor
Entire unit wheelchair accessible
Executive lounge access
Extra-long beds (> 2 metres)
Family rooms
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Hardwood or parquet floors
Heating
Interconnected room(s) available
Key access
Key card access
Kids meals
Kid-friendly buffet
Lockers
Lowered sink
Newspapers
Non-feather pillow
Outdoor dining area
Outdoor furniture
Pants press
Pool towels
Pool with a view
Private bathroom
Private check-in/check-out
Radio
Safety deposit box
Seating area
Shampoo
Shower
Shower cap
Slippers
Snack bar
Socket near the bed
Sofa
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Toothbrush
Towels/sheets (extra fee)
Trash cans
Tumble dryer
TV
VIP room facilities
Walk-in shower
Wardrobe or closet
Wine glasses
Daily housekeeping
Fax/photocopying
Ironing service
Shoeshine
Special diet menus (on request)
Tour desk
Books, DVDs, music for children
Bathrobe
Garden
Shuttle service (additional charge)
Spa and wellness centre
Ticket service
Beach towels
First-aid kit
Contactless check-in/check-out
Process in place to check health of guests
Aerobics
CCTV in common areas
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Child pool
Coffee shop
Safe
Free Internet
Pets not allowed
Steam room
Wedding services
Babysitting or child care

FAQs when booking at Intercontinental Hanoi Westlake

Does Intercontinental Hanoi Westlake have special cancellation policies due to coronavirus (COVID-19)?

Where is Intercontinental Hanoi Westlake located?

When is check-in time and check-out time at Intercontinental Hanoi Westlake?

Does Intercontinental Hanoi Westlake offer free Wi-Fi?

Does Intercontinental Hanoi Westlake offer free parking?

Does Intercontinental Hanoi Westlake offer free airport shuttle service?

How far is Intercontinental Hanoi Westlake from the airport?

Can you bring pets to Intercontinental Hanoi Westlake?

Does Intercontinental Hanoi Westlake have a pool?

Photos

All Photos (35)
Building (3)
Bedroom (5)
Bar (1)
Pool (1)

Location

Most Popular Landmarks

  • West Lake 1 km
  • Tran Quoc Pagoda 1.3 km
  • Presidential Palace 2.1 km
  • Ho Chi Minh Mausoleum 2.4 km
  • One Pillar Pagoda 2.5 km
  • Ho Chi Minh Museum 2.6 km

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Hotels Asia Vietnam Hanoi Intercontinental Hanoi Westlake