Featuring views of the city, InterContinental Hanoi Westlake offers 5-star accommodation in Hanoi. The various amenities this charming hotel has to offer include a Jacuzzi, an outdoor pool and a sauna.
There are a variety of facilities on offer to guests of Hanoi Intercontinental Westlake, such as a ballroom, a beauty centre and 24-hour room service. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out feature.
All the contemporary rooms at Hanoi Westlake feature a private balcony, a spa bath and a mini bar. The bathrooms have a shower, and come with bathrobes, slippers and a hair dryer.
During their stay at Hanoi Westlake Hotel, guests can make the most of the sun on the terrace or have a drink at Sunset Bar. There is also the added advantage of an on-site restaurant.
InterContinental is within walking distance of West Lake. Valet parking is available for guests with a vehicle, or an airport shuttle service can be requested.
Services and conveniences
Basics
Dining
General
Bathroom
Pool and spa
Family friendly
Accessibility and suitability
Outdoor
Laundry
Parking and transportation
Media and entertainment
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast buffet offers an extensive range of high-quality food and beverages, with a variety of Eastern and Western dishes. Guests have praised the fantastic breakfast spread and the delicious food at the Milan Restaurant.
How is the hotel's cleanliness and maintenance?
The hotel is well-maintained and offers a clean and cozy environment. Guests have appreciated the spotless rooms, exceptional housekeeping, and the exceptional service from the staff in maintaining the property.
What are the unique features of the hotel's location?
The hotel is situated on the West Lake, offering a tranquil oasis in the heart of the city. Guests have enjoyed the magnificent views and the resort-like feel of the property, making it a peaceful retreat in Hanoi.
How is the hotel's customer service and staff?
The staff at the hotel are exceptionally attentive, courteous, and helpful, going above and beyond to ensure a fantastic stay. Guests have praised the helpful and polite staff, as well as the non-disruptive housekeeping process.
What are the best times to visit the hotel?
The hotel is particularly recommended for a visit during the high season in April, offering a beautiful setting overlooking the West Lake. Guests have also enjoyed the peaceful environment and the variety of activities available at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views of the West Lake from the rooms were stunning, so consider requesting a room with a lake view for a more enjoyable stay.
Explore Nearby Attractions
The hotel's proximity to West Lake and attractions like Tran Quoc Pagoda and the Presidential Palace makes it a great base for sightseeing. Plan a visit to these nearby attractions for a memorable experience.
Be Mindful of Mosquitoes
Some guests reported encountering mosquitoes due to the hotel's location. It's advisable to bring insect repellent or inquire about mosquito control measures during your stay.
Consider Room Location
Guests staying in rooms far from the lobby, breakfast area, or gym found it inconvenient. If easy access to these facilities is important to you, consider requesting a room closer to the main building.
Enjoy the Sunset Bar
Guests highly recommended the Sunset Bar for a relaxing evening with beautiful sunset views. Don't miss the opportunity to unwind and enjoy the picturesque setting.
Utilize the Intercontinental Club
Guests enjoyed the Intercontinental Club experience, which offers afternoon tea and evening cocktails. Consider upgrading to this option for added comfort and convenience.
Check for Room Renovation
Some guests mentioned that certain rooms appeared dated and in need of renovation. If modern accommodations are important to you, consider inquiring about newly renovated rooms.
Plan for Transportation
While the hotel's location offers a peaceful environment, it may require transportation for accessing city attractions and street food. Consider using ride-hailing services for convenience.
Take Advantage of the Breakfast Buffet
Numerous guests praised the extensive and high-quality breakfast buffet. Make sure to indulge in this offering for a delightful start to your day.
Consider the Over-Water Rooms
Guests staying in over-water rooms enjoyed the unique experience and recommended them for a special and memorable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Intercontinental Hanoi Westlake is located at 5 Tu Hoa in Tay Ho, 5 km from the centre of Hanoi. West Lake is the closest landmark to Intercontinental Hanoi Westlake.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Intercontinental Hanoi Westlake.
Yes, Intercontinental Hanoi Westlake offers free Wi-Fi.
Yes, Intercontinental Hanoi Westlake offers free parking.
Intercontinental Hanoi Westlake is 18.2 km from Hanoi Noibai. Intercontinental Hanoi Westlake is 96.4 km from Haiphong Catbi.
Yes, Intercontinental Hanoi Westlake has a pool on-site.
KAYAK scours the web for all room deals available at Intercontinental Hanoi Westlake in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Intercontinental Hanoi Westlake and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Intercontinental Hanoi Westlake.
Value for money | 8.2 |
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Distance to downtown | 5.0 km |
Nearest Airport | Hanoi Noibai |
Distance to airport | 18.2 km |