Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Castle Hilo Hawaiian Hotel
3 stars

Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, The Big Island, HI 96720, United States
Hilo, HI
See location+1 808 935 9361
From
C$ 195
Cheapest

rate per night

7.8
Good
based on 2398 reviews
2,398 reviews
Room type
Provider
Nightly total
Deluxe room
C$ 195
Standard Room
C$ 198
Double room
C$ 226

Photos of Castle Hilo Hawaiian Hotel

Overview

Rating

The Hilo Hotels Castle Hilo Hawaiian Hotel is located on Hilo Bay in a tranquil location with views of Mauna Kea Peak. The hotel is only a few minutes outside of Hilo and offers modern and spacious accommodations. This 3.5-star centrally-located establishment is less than a mile from Hilo International Airport and 44 miles from Kamuela Airport. It offers 286 guest rooms and suites, many with a view of the ocean.

This hotel is a full-service establishment that boasts a 24-hour front desk, and activities desk, accessible guest rooms, and apparel and boutique shops. There is a concierge desk, a convenience store, a gift shop for souvenirs, and high-speed wireless Internet throughout the property. The hotel offers an oceanfront pool, parking, meeting space, and hosts live music events on occasion. Laundry and dry cleaning services are also available.

The rooms guests can stay in at the Hilo Hawaiian Hotel has lots of amenities such as a phone, hairdryer, iron and ironing board, and refrigerator. An air conditioner, flat-screen television, private balcony, and coffee maker with Hawaiian coffee are also provided. Those in one-bedroom suites can also make use of a kitchenette and microwave.

Guets will find a huge variety of cuisines at the restaurants near the hotel whether stopping at Restaurant Kenichi, Moon & Turtle, Café Pesto, Suisan Fish Market, or Ken’s House of Pancakes. There are also many activities to take in like laying on the black sand beaches, visiting the Lyman museum, trying the Hamakua Scenic Coast Drive, or spending time at Hawaii Volcanoes National Park.

Rating
7.8
Good
Based on 2,398 verified guest reviews

Latest deals for Castle Hilo Hawaiian Hotel

Thu 30/1
Fri 31/1
Standard Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Superior Room
bed type unknown
bed type unknown
Double room
2 double beds
1 twin bed
2 double beds
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Castle Hilo Hawaiian Hotel

  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Raised toilet
  • Shower
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Kitchen

  • Microwave
  • Kitchenware
  • Stovetop
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchenette

General

  • Family rooms
  • Sea view
  • Seating area
  • Garden view
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • 24hr front desk

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Things to do

  • Gift shop
  • Fishing
  • Golf
  • Snorkeling
  • Beauty salon

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor furniture
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Castle Hilo Hawaiian Hotel

7.8
Good
2398 verified ratings
Wonderful
947
Very good
528
Good
448
Okay
170
Fair
121
Mediocre
75
Poor
109
Guests say
Guests generally appreciate the great location of the hotel, which is close to the airport and various attractions. Many mentioned the hospitality and friendliness of the staff. However, several guests expressed dissatisfaction about the cleanliness of the rooms and common areas, with specific complaints about hidden fees, particularly the resort fee, which many found to be excessive considering the limited amenities offered in return. The overall experience seems to be a mix of enjoyment due to location and customer service, but frustration over cleanliness and value for money.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Atmosphere8 out of 10
Cleanliness3 out of 10
Value for Price2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters
All filters
Filters
Review rating
Traveller type
Time of year
Score by provider
6.0
Okay
David, Apr 2021
Pros (+) No breakfast, restaurant not open. Bed not comfortable for me.
6.0
Okay
Mona, Apr 2021
Pros (+) The view was amazing
Cons (-) The rooms need a little help. Paint was chipping off the door frames, air conditioner was loud, lanai needed to be pressure washed. The location was good except for an abandoned lot next door that looks haunted
9.4
Wonderful
Anonymous, May 2017
Cons (-) It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
2.5
Poor
Anonymous, Jan 2017
Cons (-) cockroach in room and bedbug bites on my legs
8.0
Very good
Anonymous, Jun 2016
Pros (+) It was a very clean hotel room. Comfortable settings.
Cons (-) I did not see anything that I did not like.
8.2
Very good
Anonymous, Jun 2016
Pros (+) Nice staff
9.4
Wonderful
Anonymous, Jun 2016
Pros (+) The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home.
Cons (-) Lack of parking spaces, and longer valet service.
5.4
Fair
Lesley, May 2016
Pros (+) The staff was nice. The room just o.k.
Cons (-) The room was tiny and for the price was a bit of a rip off. The balcony didn't lock. One of the smallest rooms I've stayed in and the bathroom reminded me of a hotel 6.
6.2
Okay
Anonymous, May 2016
Pros (+) The food at the restaurant was good.
Cons (-) There were too many cats running around near the property.
9.7
Wonderful
Anonymous, May 2016
Pros (+) Wonderful setting with water views Excellent restaurant

Location

71 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Coconut Island Park199 m
  • Liliuokalani Park and Gardens0.4 km
  • Bayfront Park1.1 km
  • Wailoa River State Park Hawaii1.5 km
  • Panaewa Rainforest Zoo1.7 km
  • Hilo Farmers Market2 km
  • Pacific Tsunami Museum2.2 km
  • Palace Theater2.2 km
  • Mokupapapa Discovery Center2.2 km
  • East Hawaii Cultural Center2.3 km
  • Naha Stone2.6 km
  • Lyman Museum2.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: TA-189-318-3488-01

Essential information about Castle Hilo Hawaiian Hotel

Low season

April

High season

August

Average price (weeknight)

C$ 321

Average price (weekend night)

C$ 284
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 117% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Castle Hilo Hawaiian Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Castle Hilo Hawaiian Hotel

  • If you’re after a cheap room at Castle Hilo Hawaiian Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Castle Hilo Hawaiian Hotel, plan to stay on a Monday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Castle Hilo Hawaiian Hotel was booked for on KAYAK in the last 2 weeks was C$ 320, while the most expensive was C$ 320.
  • How long should you stay at Castle Hilo Hawaiian Hotel? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Castle Hilo Hawaiian Hotel

  • Where is Castle Hilo Hawaiian Hotel located?

    Castle Hilo Hawaiian Hotel is located at 71 Banyan Drive, 2.2 km from the centre of Hilo. Coconut Island Park is the closest landmark to Castle Hilo Hawaiian Hotel.

  • When is check-in time and check-out time at Castle Hilo Hawaiian Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Castle Hilo Hawaiian Hotel.

  • Does Castle Hilo Hawaiian Hotel offer free Wi-Fi?

    Yes, Castle Hilo Hawaiian Hotel offers free Wi-Fi.

  • Does Castle Hilo Hawaiian Hotel offer free parking?

    Yes, Castle Hilo Hawaiian Hotel offers free parking.

  • How far is Castle Hilo Hawaiian Hotel from the airport?

    Castle Hilo Hawaiian Hotel is 2.8 km from Hilo Intl. Castle Hilo Hawaiian Hotel is 69.9 km from Waimea (Kamuela) Waimea Kohala.

  • Does Castle Hilo Hawaiian Hotel have a pool?

    Yes, Castle Hilo Hawaiian Hotel has a pool on-site.

  • How does KAYAK find such great Castle Hilo Hawaiian Hotel hotel deals?

    KAYAK scours the web for all room deals available at Castle Hilo Hawaiian Hotel in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Castle Hilo Hawaiian Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Castle Hilo Hawaiian Hotel.

See more FAQs

Nearby hotels and places to stay

4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.4 Good (1,472 reviews)0.13 kmSnorkeling, Outdoor pool, beachfrontC$ 338+
2-star hotel
1% cheaperHilo Reeds Bay Hotel7.2 Good (2,644 reviews)0.24 kmSnorkeling, Outdoor pool, beachfrontC$ 260+
3-star hotel
SCP Hilo Hotel8.3 Excellent (1,886 reviews)0.58 kmOutdoor pool, beachfront, Fitness centreC$ 280+
Rental
Waterfront in heart of Hilo, 1 block to hotels. Built on pond w/ fish & turtles.0.64 kmPrivate pool, Kitchen, terrace/patioC$ 569+
2-star hotel
1% cheaperHilo Reeds Bay Hotel7.2 Good (2,644 reviews)0.24 kmSnorkeling, Outdoor pool, beachfrontC$ 260+
3-star hotel
SCP Hilo Hotel8.3 Excellent (1,886 reviews)0.58 kmOutdoor pool, beachfront, Fitness centreC$ 280+
4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.4 Good (1,472 reviews)0.13 kmSnorkeling, Outdoor pool, beachfrontC$ 338+