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Hilo Hawaiian Hotel, Trademark Collection by Wyndham
3 stars

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

71 Banyan Drive, Hilo, The Big Island, HI 96720, United States
Hilo, HI
See location+1 808 935 9361
From
C$ 179
Cheapest

rate per night

7.7
Good
based on 2554 reviews
2,554 reviews

Photos of Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Overview

The Hilo Hotels Castle Hilo Hawaiian Hotel is located on Hilo Bay in a tranquil location with views of Mauna Kea Peak. The hotel is only a few minutes outside of Hilo and offers modern and spacious accommodations. This 3.5-star centrally-located establishment is less than a mile from Hilo International Airport and 44 miles from Kamuela Airport. It offers 286 guest rooms and suites, many with a view of the ocean.

This hotel is a full-service establishment that boasts a 24-hour front desk, and activities desk, accessible guest rooms, and apparel and boutique shops. There is a concierge desk, a convenience store, a gift shop for souvenirs, and high-speed wireless Internet throughout the property. The hotel offers an oceanfront pool, parking, meeting space, and hosts live music events on occasion. Laundry and dry cleaning services are also available.

The rooms guests can stay in at the Hilo Hawaiian Hotel has lots of amenities such as a phone, hairdryer, iron and ironing board, and refrigerator. An air conditioner, flat-screen television, private balcony, and coffee maker with Hawaiian coffee are also provided. Those in one-bedroom suites can also make use of a kitchenette and microwave.

Guets will find a huge variety of cuisines at the restaurants near the hotel whether stopping at Restaurant Kenichi, Moon & Turtle, Café Pesto, Suisan Fish Market, or Ken’s House of Pancakes. There are also many activities to take in like laying on the black sand beaches, visiting the Lyman museum, trying the Hamakua Scenic Coast Drive, or spending time at Hawaii Volcanoes National Park.

7.7
Good rating
Based on 2,554 verified guest reviews

Latest deals for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Thu 10/7
Fri 11/7
King room
1 king bed
1 king bed
1 king bed
Superior Room
bed type unknown
bed type unknown
Resort Room
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Queen room
2 queen beds
2 queen beds
Double room
2 double beds
1 king bed
2 double beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Flat-screen TV

Things to do

  • Beauty salon
  • Gift shop
  • Fishing
  • Golf
  • Snorkeling

Services and conveniences

  • ATM on-site
  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Smoke alarms

Kitchen

  • Refrigerator
  • Coffee machine
  • Microwave
  • Kitchenette

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled Access
  • Elevator
  • Designated smoking area

Dining

  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)
  • Vending machine (snacks)

Bathroom

  • Hairdryer
  • Toilet
  • Private bathroom

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

General

  • Family rooms
  • Telephone

Health and safety

  • Daily housekeeping
  • Safe

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Hilo Hawaiian Hotel, Trademark Collection by Wyndham

7.7
Good
2554 verified ratings
Wonderful
1001
Very good
573
Good
471
Okay
181
Fair
129
Mediocre
79
Poor
120

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly service, but many expressed dissatisfaction with hidden fees, cleanliness issues, and noise disturbances. The overall sentiment reflects a mix of positive experiences overshadowed by significant concerns.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness3.5 out of 10
Noise Level3.5 out of 10
Value for Price3 out of 10
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All reviews

6.0
Okay
David, Apr 2021
Pros (+) No breakfast, restaurant not open. Bed not comfortable for me.
6.0
Okay
Mona, Apr 2021
Pros (+) The view was amazing
Cons (-) The rooms need a little help. Paint was chipping off the door frames, air conditioner was loud, lanai needed to be pressure washed. The location was good except for an abandoned lot next door that looks haunted
9.4
Wonderful
Anonymous, May 2017
Cons (-) It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
2.5
Poor
Anonymous, Jan 2017
Cons (-) cockroach in room and bedbug bites on my legs
8.0
Very good
Anonymous, Jun 2016
Pros (+) It was a very clean hotel room. Comfortable settings.
Cons (-) I did not see anything that I did not like.
8.2
Very good
Anonymous, Jun 2016
Pros (+) Nice staff
9.4
Wonderful
Anonymous, Jun 2016
Pros (+) The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home.
Cons (-) Lack of parking spaces, and longer valet service.
5.4
Fair
Lesley, May 2016
Pros (+) The staff was nice. The room just o.k.
Cons (-) The room was tiny and for the price was a bit of a rip off. The balcony didn't lock. One of the smallest rooms I've stayed in and the bathroom reminded me of a hotel 6.
6.2
Okay
Anonymous, May 2016
Pros (+) The food at the restaurant was good.
Cons (-) There were too many cats running around near the property.
9.7
Wonderful
Anonymous, May 2016
Pros (+) Wonderful setting with water views Excellent restaurant

Location

71 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Banyan Drive164 m
  • Liliuokalani Park and Gardens0.4 km
  • Wailoa River State Park Hawaii1.5 km
  • Panaewa Rainforest Zoo1.7 km
  • S. Hata Building2.1 km
  • Palace Theater2.2 km
  • Kamehameha Hall2.2 km
  • Volcano Block Building2.2 km
  • Hilo Masonic Lodge Hall-Bishop Trust Building2.3 km
  • East Hawaii Cultural Center2.4 km
  • Federal Building United States Post Office and Courthouse2.4 km
  • Haili Church2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: TA-189-318-3488-01

Essential information about Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
May
C$ 288
C$ 282
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • If you’re after a cheap room at Hilo Hawaiian Hotel, Trademark Collection by Wyndham, then you should consider staying during the low season. The cheapest deals can generally be found in September and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hilo Hawaiian Hotel, Trademark Collection by Wyndham, plan to stay on a Sunday or Tuesday. The most expensive day is usually Monday.
  • The cheapest price a room at Hilo Hawaiian Hotel, Trademark Collection by Wyndham was booked for on KAYAK in the last 2 weeks was C$ 246, while the most expensive was C$ 246.
  • How long should you stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Where is Hilo Hawaiian Hotel, Trademark Collection by Wyndham located?

    Hilo Hawaiian Hotel, Trademark Collection by Wyndham is located at 71 Banyan Drive, 2.2 km from the centre of Hilo. Banyan Drive is the closest landmark to Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

  • When is check-in time and check-out time at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

  • Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free Wi-Fi?

    Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers free Wi-Fi.

  • Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free parking?

    Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers free parking.

  • How far is Hilo Hawaiian Hotel, Trademark Collection by Wyndham from the airport?

    Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 2.8 km from Hilo Intl. Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 69.9 km from Waimea (Big Island) Waimea Kohala.

  • Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

    Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham has a pool on-site.

  • How does KAYAK find such great Hilo Hawaiian Hotel, Trademark Collection by Wyndham hotel deals?

    KAYAK scours the web for all room deals available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

See more FAQs

Nearby hotels and places to stay

4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.3 Good (1,519 reviews)0.13 kmSnorkeling, Outdoor pool, beachfrontC$ 340+
2-star hotel
18% cheaperHilo Reeds Bay Hotel7.6 Good (2,739 reviews)0.24 kmSnorkeling, Outdoor pool, beachfrontC$ 227+
3-star hotel
SCP Hilo Hotel8.1 Excellent (2,002 reviews)0.58 kmOutdoor pool, beachfront, Fitness centreC$ 283+
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2-star hotel
18% cheaperHilo Reeds Bay Hotel7.6 Good (2,739 reviews)0.24 kmSnorkeling, Outdoor pool, beachfrontC$ 227+
3-star hotel
SCP Hilo Hotel8.1 Excellent (2,002 reviews)0.58 kmOutdoor pool, beachfront, Fitness centreC$ 283+
4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.3 Good (1,519 reviews)0.13 kmSnorkeling, Outdoor pool, beachfrontC$ 340+
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3-star hotel
SCP Hilo Hotel8.1 Excellent (2,002 reviews)0.58 kmOutdoor pool, beachfront, Fitness centreC$ 283+
2-star hotel
18% cheaperHilo Reeds Bay Hotel7.6 Good (2,739 reviews)0.24 kmSnorkeling, Outdoor pool, beachfrontC$ 227+
4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.3 Good (1,519 reviews)0.13 kmSnorkeling, Outdoor pool, beachfrontC$ 340+
Rental
Stunning Views Best location in Hilo 2BR modern Condo
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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.6
2.2 km
Hilo Intl
2.8 km