Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Photos of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
About Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi for free
The Grand Naniloa Hotel Hilo offers 388 modern guest rooms that offer bay, ocean, or harbor views in the heart of Hilo, Hawaii. 180-degree views of Hilo Bay and Mauna Kea are plentiful at this waterfront hotel, which also features an outdoor terrace for dining in the on site restaurant and 10,000 square feet of meeting and event space. There is also a nine-hole golf course on the property. Guests have access to bike rentals, paddle boards, kayaks, and snorkeling equipment during their stay.
This hotel also offers a lobby bar and a bayside gazebo that is ideal for destination weddings in Hawaii. There is a state-of-the-art fitness center available for guest use and guests enjoy two complimentary cocktails or beverages during the day in the lobby bar. The resort offers complimentary valet or self-parking, 24-hour front desk services, an activities desk, and a business center. The Grand Naniloa Hotel Hilo also has guest laundry facilities. Entertainment can be found at Willie K’s Crown Room.
All of the guest rooms at this hotel feature Hilton Suite Dreams beds, high-tech ports and plenty of outlets, and floor-to-ceiling windows. Select rooms feature private balconies overlooking the ocean. There are accessible guest rooms and facilities at this hotel, as well. All guest rooms feature king or queen beds with in-room coffee, flat-screen TVs, a desk, microwave, refrigerator, and updated bathrooms with tub/shower combos and deluxe amenities. Plus, the resort is just minutes from the Hilo Farmers Market, Akaka Falls State Park, and the Hawaii Volcanoes National Park, as well as a number of shops, museums, and restaurants.
Latest deals for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Amenities at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
- Snorkeling
- Outdoor pool
- Beachfront
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Hiking
- Eco tourism
- Beach access
- Bicycle rental
- Fishing
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Water sport facilities (on site)
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car rental
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
General
- Beachfront
- Family rooms
- Telephone
- Storage available
Outdoor
- Terrace/Patio
- Balcony
- Garden
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Media and entertainment
- Radio
- Flat-screen TV
Bathroom
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Fold-up bed
- Alarm clock
Pool
- Outdoor pool
- Pool with a view
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness centre
Reviews of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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Incredible setting and views. We loved the big Island and our base here in Hilo. Staff was friendly. Restaurant lacked kids meals despite lots of families. Property needs a paint job and is aging but in a changing tropics sort of way. The good way outweighs the less than perfect. Great music in the lobby and relaxing atmosphere. So close to waterfalls, volcanoes , black sand beaches and more.
Location of the hotel was great. But the staff needs more customer service training, the bed sheets were not clean, and the room had aunts. They only had one towel in the room.
Pros. Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons. As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
Pros. Beautiful setting, friendly staff. Valets were top notch!
Cons. Facility is older and not well maintained. Lobby furniture was stained.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a nine-hole golf course, bike rentals, paddle boards, kayaks, and snorkeling equipment. Guests can also enjoy two complimentary cocktails or beverages during the day in the lobby bar.
How is the food quality at the hotel?
The hotel offers very good food at the restaurant, and guests can enjoy live entertainment in the lobby/bar area.
What can guests expect in terms of cleanliness?
The hotel provides clean rooms with good thick towels, and guests receive warm chocolate chip cookies at check-in. However, some guests mentioned that the hotel is aging and may need a paint job.
Is valet parking available at the hotel?
Yes, the resort offers complimentary valet or self-parking, and valet service is included in the resort fee.
When is the best time to visit the hotel?
The low season is in May, and the high season is in December. Guests can enjoy the hotel's 180-degree views of Hilo Bay and Mauna Kea, as well as its proximity to attractions like the Hilo Farmers Market, Akaka Falls State Park, and the Hawaii Volcanoes National Park.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bay, ocean, or harbor comes highly recommended.
Take Advantage of the Water Activities
Guests appreciated the complimentary access to bike rentals, paddle boards, kayaks, and snorkeling equipment. Make sure to utilize these amenities for a fun and adventurous experience.
Explore Nearby Attractions
The hotel's proximity to attractions such as Coconut Island Park, Liliuokalani Park and Gardens, and the Hilo Farmers Market makes it convenient for guests to explore the area. Plan a visit to these nearby attractions for a memorable experience.
Consider Room Selection Carefully
While some guests enjoyed their rooms with ocean views, others encountered issues such as room odor. It's advisable to carefully consider room selection based on guest feedback to ensure a pleasant stay.
Check for Special Events
Guests enjoyed live entertainment in the lobby/bar area. Before your stay, check if there are any special events or performances scheduled during your visit to enhance your experience.
Be Mindful of Resort Fees
Some guests mentioned that the resort fee included valet parking, but others found it overpriced. It's recommended to clarify the details of the resort fee and its inclusions before making a reservation.
Plan Dining Options
While the hotel restaurant received positive feedback for its food, some guests found it expensive. Consider exploring nearby dining options as well to have a variety of choices during your stay.
Stay Informed About Maintenance
A few guests noted maintenance issues such as slow elevators and worn-out areas. It's advisable to inquire about any ongoing maintenance or renovations to manage expectations during your stay.
Take Advantage of the Fitness Center
The state-of-the-art fitness center received positive feedback. Guests can make use of this facility to stay active and enjoy the views while working out.
Consider Transportation Needs
Some guests found the non-valet parking to be inconveniently located. If you plan to use your vehicle frequently, consider the parking options available to ensure convenience during your stay.
Location
What's nearby
- Coconut Island Park319 m
- Liliuokalani Park and Gardens0.6 km
- Panaewa Rainforest Zoo1.8 km
- Hilo Farmers Market2.1 km
- Pacific Tsunami Museum2.3 km
- Palace Theater2.3 km
- East Hawaii Cultural Center2.5 km
- Lyman Museum2.8 km
- Mohouli Park3.5 km
- Imiloa Astronomy Center3.9 km
- Honoli'i Beach Park4 km
- Rainbow Falls4.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
When to book a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Top tips for your stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
- If you’re after a cheap room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, then you should consider staying during the low season. The cheapest deals can generally be found in March and September.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, plan to stay on a Thursday or Saturday. The most expensive day is usually Monday.
- The cheapest price a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton was booked for on KAYAK in the last 2 weeks was C$ 355, while the most expensive was C$ 382.
- How long should you stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton? KAYAK users usually book their rooms here for 5 days.
FAQs when booking at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Where is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton located?
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located at 93 Banyan Drive, 2.3 km from the centre of Hilo. Coconut Island Park is the closest landmark to Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.
When is check-in time and check-out time at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.
Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offer free Wi-Fi?
Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offers free Wi-Fi.
How far is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton from the airport?
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 2.7 km from Hilo Intl. Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 69.9 km from Waimea (Kamuela) Waimea Kohala.
Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton have a pool?
Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has a pool on-site.
How does KAYAK find such great Grand Naniloa Hotel Hilo - a DoubleTree by Hilton hotel deals?
KAYAK scours the web for all room deals available at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.