Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

4 stars
Mon 24/11
-
Tue 25/11
1 room, 2 guests
Deals from
C$ 208
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Grand Naniloa Hotel Hilo offers 388 modern guest rooms that offer bay, ocean, or harbor views in the heart of Hilo, Hawaii. 180-degree views of Hilo Bay and Mauna Kea are plentiful at this waterfront hotel, which also features an outdoor terrace for dining in the on site restaurant and 10,000 square feet of meeting and event space. There is also a nine-hole golf course on the property. Guests have access to bike rentals, paddle boards, kayaks, and snorkeling equipment during their stay.

This hotel also offers a lobby bar and a bayside gazebo that is ideal for destination weddings in Hawaii. There is a state-of-the-art fitness center available for guest use and guests enjoy two complimentary cocktails or beverages during the day in the lobby bar. The resort offers complimentary valet or self-parking, 24-hour front desk services, an activities desk, and a business center. The Grand Naniloa Hotel Hilo also has guest laundry facilities. Entertainment can be found at Willie K’s Crown Room.

All of the guest rooms at this hotel feature Hilton Suite Dreams beds, high-tech ports and plenty of outlets, and floor-to-ceiling windows. Select rooms feature private balconies overlooking the ocean. There are accessible guest rooms and facilities at this hotel, as well. All guest rooms feature king or queen beds with in-room coffee, flat-screen TVs, a desk, microwave, refrigerator, and updated bathrooms with tub/shower combos and deluxe amenities. Plus, the resort is just minutes from the Hilo Farmers Market, Akaka Falls State Park, and the Hawaii Volcanoes National Park, as well as a number of shops, museums, and restaurants.

7.4
Good rating
Based on 1,555 verified guest reviews

Latest deals for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Mon 24/11
Tue 25/11
Queen room
bed type unknown
C$ 273
nightly with fees
2 queen beds
C$ 285
nightly with fees
2 queen beds
C$ 292
nightly with fees
Double room
2 double beds
C$ 300
nightly with fees
2 double beds
C$ 309
nightly with fees
1 king bed
C$ 309
nightly with fees
Standard Room
bed type unknown
C$ 208
nightly with fees
bed type unknown
C$ 259
nightly with fees
bed type unknown
C$ 271
nightly with fees
Resort Room
bed type unknown
C$ 475
nightly with fees
King room
1 king bed
C$ 233
nightly with fees
1 king bed
C$ 250
nightly with fees
1 king bed
C$ 252
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Hiking
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Water sport facilities (on site)

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car rental
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk

Dining

  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing rules
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Safe
  • Delivered food is securely covered

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible parking
  • No smoking
  • Designated smoking area

General

  • Beachfront
  • Family rooms
  • Sea view
  • Slippers
  • Telephone
  • Storage available

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Picnic area
  • Garden

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Media and entertainment

  • Radio
  • TV

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Cribs available
  • Kids meals

Pool

  • Outdoor pool
  • Pool with a view

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

7.4
Good
1555 verified ratings
Wonderful
581
Very good
289
Good
280
Okay
130
Fair
117
Mediocre
55
Poor
103

Summary of reviews

Guests say
Guests generally liked the beautiful location and views, as well as the friendly staff. However, many reviews highlighted issues with service, including unhelpful staff and cleanliness problems in the rooms. Some guests experienced billing issues and dissatisfaction with room conditions, which detracted from their overall experience.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

8.0
Very good
Mike, Apr 2025
Everything was fine
8.0
Very good
Kiran, Dec 2024
Pretty basic resort. They have a nice pool by the coast. No beach. Just a rocky coastline. Small resort. It’s more of a landing point to explore different things in Hilo. Might be better off just staying in an airbnb for extended stays beyond 3 days.
8.0
Very good
Christopher, Jan 2024
Incredible setting and views. We loved the big Island and our base here in Hilo. Staff was friendly. Restaurant lacked kids meals despite lots of families. Property needs a paint job and is aging but in a changing tropics sort of way. The good way outweighs the less than perfect. Great music in the lobby and relaxing atmosphere. So close to waterfalls, volcanoes , black sand beaches and more.
2.0
Poor
Awale, Dec 2021
Location of the hotel was great. But the staff needs more customer service training, the bed sheets were not clean, and the room had aunts. They only had one towel in the room.
10
Wonderful
Christine, Jan 2021
Pros (+) Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons (-) As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
7.7
Good
Anonymous, Mar 2020
Pros (+) Beautiful setting, friendly staff. Valets were top notch!
Cons (-) Facility is older and not well maintained. Lobby furniture was stained.
6.0
Okay
Anonymous, Dec 2017
Pros (+) I’ll start with the positives. The hotel was clean, friendly receptionist and an easy check in. But the parking was a nightmare. There isn’t nearly enough space for everyone so you end up having to park a ways away from your car, the elevators are slow, the toilets in your room look like something from a public restroom and are super loud and the restaurant doesn’t have very good food and the help...
Read more
10
Wonderful
Anonymous, Nov 2017
Pros (+) Awesome location on water front.. We were able to get prechecked and on request, got a couple of hours extension at no charge..
8.2
Very good
Anonymous, Sep 2017
Pros (+) The staff was very polite and attentive.
Cons (-) There was some construction going on outside and nothing was mentioned before hand on your web site. Had I been informed before hand I would have requested a room away from the noise or booked another hotel. (Maybe that's why nothing was said.)
6.0
Okay
Anonymous, Aug 2017
Pros (+) Clean feel
Cons (-) NO VALET AND NOT ENOUGH PARKING. Huge flaw. Makes no sense

Location

93 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Banyan Drive328 m
  • Liliuokalani Park and Gardens0.6 km
  • Wailoa River State Park Hawaii1.7 km
  • Panaewa Rainforest Zoo1.8 km
  • Kamehameha Hall2.1 km
  • S. Hata Building2.2 km
  • Palace Theater2.3 km
  • Volcano Block Building2.3 km
  • Hilo Masonic Lodge Hall-Bishop Trust Building2.4 km
  • East Hawaii Cultural Center2.5 km
  • Federal Building United States Post Office and Courthouse2.5 km
  • Haili Church2.6 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: TA-126-334-1568-01

Essential information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
November
C$ 376
C$ 348
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 19% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • If you’re after a cheap room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, then you should consider staying during the low season. The cheapest deals can generally be found in December and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, plan to stay on a Sunday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton was booked for on KAYAK in the last 2 weeks was C$ 336, while the most expensive was C$ 336.
  • How long should you stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Where is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton located?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located at 93 Banyan Drive, 2.3 km from the centre of Hilo. Banyan Drive is the closest landmark to Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • When is check-in time and check-out time at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offer free Wi-Fi?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offers free Wi-Fi.

  • How far is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton from the airport?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 2.8 km from Hilo Intl. Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 69.8 km from Waimea (Big Island) Waimea Kohala.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton have a pool?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has a pool on-site.

  • How does KAYAK find such great Grand Naniloa Hotel Hilo - a DoubleTree by Hilton hotel deals?

    KAYAK scours the web for all room deals available at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

Nearby hotels and places to stay

3-star hotel
15% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.7 Good (2,662 reviews)0.17 kmSnorkeling, Outdoor pool, Fitness centreC$ 246+
2-star hotel
25% cheaperHilo Reeds Bay Hotel7.5 Good (2,793 reviews)0.27 kmSnorkeling, Outdoor pool, beachfrontC$ 216+
3-star hotel
25% cheaperSCP Hilo Hotel8 Excellent (2,103 reviews)0.69 kmOutdoor pool, beachfront, Fitness centreC$ 215+
Rental
Waterfront in heart of Hilo, 1 block to hotels. Built on pond w/ fish & turtles.
8.6 Excellent (65 reviews)0.71 kmAir-conditioned, Coffee machineC$ 517+
3-star hotel
25% cheaperSCP Hilo Hotel8 Excellent (2,103 reviews)0.69 kmOutdoor pool, beachfront, Fitness centreC$ 215+
2-star hotel
25% cheaperHilo Reeds Bay Hotel7.5 Good (2,793 reviews)0.27 kmSnorkeling, Outdoor pool, beachfrontC$ 216+
3-star hotel
15% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.7 Good (2,662 reviews)0.17 kmSnorkeling, Outdoor pool, Fitness centreC$ 246+
Rental
45% cheaper
New, beautifully remodeled and tastefully furnished downtown Hilo apt
1.69 kmAir-conditioned, Coffee machineC$ 158+
3-star hotel
25% cheaperSCP Hilo Hotel8 Excellent (2,103 reviews)0.69 kmOutdoor pool, beachfront, Fitness centreC$ 215+
3-star hotel
15% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.7 Good (2,662 reviews)0.17 kmSnorkeling, Outdoor pool, Fitness centreC$ 246+
2-star hotel
25% cheaperHilo Reeds Bay Hotel7.5 Good (2,793 reviews)0.27 kmSnorkeling, Outdoor pool, beachfrontC$ 216+
Rental
11% cheaper
Incredible View in Hilo - Pool, A/C, Remodeled #708
9.7 Excellent (27 reviews)1.78 kmAir-conditionedC$ 256+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.1
2.3 km
Hilo Intl
2.8 km