Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

93 Banyan Drive, Hilo, The Big Island, HI 96720, United States
+1 808 969 3333
From
C$ 218
Cheapest

rate per night

7.3
Good

based on 397 reviews

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Sat 28/1
Wed 1/2

About Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

The Grand Naniloa Hotel Hilo offers 388 modern guest rooms that offer bay, ocean, or harbor views in the heart of Hilo, Hawaii. 180-degree views of Hilo Bay and Mauna Kea are plentiful at this waterfront hotel, which also features an outdoor terrace for dining in the on site restaurant and 10,000 square feet of meeting and event space. There is also a nine-hole golf course on the property. Guests have access to bike rentals, paddle boards, kayaks, and snorkeling equipment during their stay.

This hotel also offers a lobby bar and a bayside gazebo that is ideal for destination weddings in Hawaii. There is a state-of-the-art fitness center available for guest use and guests enjoy two complimentary cocktails or beverages during the day in the lobby bar. The resort offers complimentary valet or self-parking, 24-hour front desk services, an activities desk, and a business center. The Grand Naniloa Hotel Hilo also has guest laundry facilities. Entertainment can be found at Willie K’s Crown Room.

All of the guest rooms at this hotel feature Hilton Suite Dreams beds, high-tech ports and plenty of outlets, and floor-to-ceiling windows. Select rooms feature private balconies overlooking the ocean. There are accessible guest rooms and facilities at this hotel, as well. All guest rooms feature king or queen beds with in-room coffee, flat-screen TVs, a desk, microwave, refrigerator, and updated bathrooms with tub/shower combos and deluxe amenities. Plus, the resort is just minutes from the Hilo Farmers Market, Akaka Falls State Park, and the Hawaii Volcanoes National Park, as well as a number of shops, museums, and restaurants.

Photos of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Property safety measures

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Sat 28/1
Wed 1/2
Show deals with
Double Rooms(C$ 283 - C$ 474)
Double room
2 double beds

2 double beds

travelup

C$ 283/night

C$ 283 totaltravelup
1 king bed

1 king bed

SuperTravel

C$ 323/night

C$ 323 totalSuperTravel
2 double beds

2 double beds

roomsXXL

C$ 349/night

C$ 349 totalroomsXXL
Resort Rooms(C$ 533 - C$ 541)
Resort Room
bed type unknown
bed type unknown
Vio.com

C$ 533/night

C$ 533 totalVio.com
bed type unknown
bed type unknown
KAYAK

C$ 541/night

C$ 541 totalKAYAK
Standard Rooms(C$ 308 - C$ 527)
Standard Room
2 double beds

2 double beds

Zenhotels.com

C$ 308/night

C$ 308 totalZenhotels.com
bed type unknown
bed type unknown
Priceline

C$ 343/night

C$ 343 totalPriceline
2 queen beds

2 queen beds

Modetour

C$ 378/night

C$ 378 totalModetour
Queen Rooms(C$ 218 - C$ 574)
Queen room
2 queen beds

2 queen beds

Vio.com

C$ 218/night

C$ 218 totalVio.com
2 queen beds

2 queen beds

travelup

C$ 275/night

C$ 275 totaltravelup
2 queen beds

2 queen beds

AGODAHC

C$ 293/night

C$ 293 totalAGODAHC
King Rooms(C$ 291 - C$ 563)
King room
bed type unknown
bed type unknown
Stayforlong

C$ 291/night

C$ 291 totalStayforlong
1 king bed

1 king bed

travelup

C$ 304/night

C$ 304 totaltravelup
1 king bed

1 king bed

Priceline

C$ 310/night

C$ 310 totalPriceline

Amenities at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safe
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Things to do

  • Gift shop
  • Hiking
  • Eco tourism
  • Beach access
  • Bicycle rental
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Water sport facilities (on site)

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Ticket service
  • Business centre
  • Car rental
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Express check-out
  • 24hr front desk

Dining

  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Multi-lingual staff
  • No smoking
  • Designated smoking area

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking
  • Private parking

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Balcony
  • Picnic area
  • Garden

General

  • Beachfront
  • Family rooms
  • Sea view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Kids meals
  • Kid-friendly buffet

Pool

  • Outdoor pool
  • Pool with a view

Fitness

  • Fitness centre

Reviews of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

7.3
GoodBased on 397 verified guest reviews
7.1Families
7.3Couples
7.5Friends
8.0Solo

Traveller type:
Time of Year:
Show reviews that mention
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Newest first
A
2.0 Poor
Location of the hotel was great. But the staff needs more customer service training, the bed sheets were not clean, and the room had aunts. They only had one towel in the room.
C
10.0 Wonderful
Pros:Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons:As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
A
7.7 Good
Pros:Beautiful setting, friendly staff. Valets were top notch!
Cons:Facility is older and not well maintained. Lobby furniture was stained.
A
6.0 Okay
Pros:I’ll start with the positives. The hotel was clean, friendly receptionist and an easy check in. But the parking was a nightmare. There isn’t nearly enough space for everyone so you end up having to park a ways away from your car, the elevators are slow, the toilets in your room look like something from a public restroom and are super loud and the restaurant doesn’t have very good food and the help was rude. The hotels surrounding this one aren’t nice at all either.
R
10.0 Wonderful
Pros:Awesome location on water front.. We were able to get prechecked and on request, got a couple of hours extension at no charge..
A
8.2 Very good
Pros:The staff was very polite and attentive.
Cons:There was some construction going on outside and nothing was mentioned before hand on your web site. Had I been informed before hand I would have requested a room away from the noise or booked another hotel. (Maybe that's why nothing was said.)
A
6.0 Okay
Pros:Clean feel
Cons:NO VALET AND NOT ENOUGH PARKING. Huge flaw. Makes no sense
A
7.7 Good
Pros:The room was nice, no real complaints about it or the hotel. Except. There was a metal clanging from the elevator that is right beside the room. It's loud and wakes you up. It needs to be addressed. Perhaps it's already in the works.

Location

93 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Coconut Island Park319 m
  • Liliuokalani Park and Gardens0.6 km
  • Panaewa Rainforest Zoo1.8 km
  • Hilo Farmers Market2.1 km
  • Pacific Tsunami Museum2.3 km
  • Palace Theater2.3 km
  • East Hawaii Cultural Center2.5 km
  • Lyman Museum2.8 km
  • Mohouli Park3.5 km
  • Imiloa Astronomy Center3.9 km
  • Honoli'i Beach Park4 km
  • Rainbow Falls4.7 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • All reservations at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located at 93 Banyan Drive, 2.3 km from the centre of Hilo. Coconut Island Park is the closest landmark to Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • Check-in time is 4:00 PM and check-out time is 11:00 AM at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offers free Wi-Fi.

  • Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 2.7 km from Hilo Intl. Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 69.9 km from Waimea (Kamuela) Waimea Kohala.

  • Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has a pool on-site.

  • KAYAK scours the web for all room deals available at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

Nearby hotels and places to stay

Good to know

Value for money

6.9

Distance to city centre

2.3 km

Location rating

8.6

Nearest Airport

Hilo Intl

Distance to airport

2.7 km