Hotel Chinar

Upon check in the chef was acting as the night shift manager at the front desk was kind to give us 3 rooms for the price of two rooms do to issues with separate beds needed and confirmed to us. Upon check out there was a new employee with zero experience and needed to wait 1/2 hour for lady manager. The manager disregarded the chefs actions and we insisted she call him. After the chef/night shift manager acknowledged the agreement of 3 rooms for the price of 2 rooms the lady manger did not care what we stated at checking and started raising her voice to my tour guide for another 1/2 hour thus making us loose one of the tour events we flew half way over the world to attend. She then agreed to honor the chef/mangers agreement with us and I paid and have a copy of receipt Also the maid staff kept throwing all the garbage bags down the stair case even after I walked past them. The massage therapist was awful and continued to disregard my wife’s and mother in-laws directive of what they needed. Finally while spending time in the basement spa all the floors began to flood due to heavy rains on the exterior and was in-usable The place was atrocious and will post this shortly.