Valet was great, room was clean and enjoyable.
The service was horrible! The bartenders and waitstaff in 3 different venues within the hotel were awful! Rude, not attentive at all, for a place that automatically adds 18% gratuity on top of the additional tip, shame on them for having bad staff at such a iconic and beautiful hotel. This literally ruined the ambience and enjoyment of my stay.
The hotel is tired. It has two elevators that hold ten passengers. One of the elevators was often out of order. Sometimes there were guests stuck in the elevator. There was no way to use the stairs so wait times to get to our room were long. Our room was small. The TV was not working well. Mediocre at best.
Great rooms. Great bar. Wonderful onsite restaurants. Wonderful location. Fantastic staff.
Great Hotel for that special night on the town!
I told them we were staying for a special occasion and they had the availability to upgrade our room. Very accommodating made the night special for us, despite the many events happening in and arround the hotel (holiday parties etc.)
i liked the look of the rooms. They were nicely decorated. The size of the pool was great - lots of room for everyone. The location was very convenient to a Metro and to the touristy area.
The pool area was a little confusing. It was hard to tell which chairs were taken. The chairs by the shallow end of the pool were occupied by people who didnt seem to want to get wet which was frustrating. The hotel room felt like a store. Too many items for sale. This also took up precious space for personal items.
Music was great as well as quality of guests.
Staff were very rude and not helpful. Would not accept cash for incidental room fee
My room smelled terrible. I didn't like the staff because they were very rude to me for walking around the hotel at night.
Good Hotel & Nice Staff
- Fresh and well-maintained hotel (especially considering its age) - Very cool decor in the main areas and rooms are well-appointed - Very nice staff - Pool is nice (although it can be crowded during the day, and has a 'bouncer' stationed at the entrance - this is needed given the popularity, but is a little much)
- The first room I stayed in was small, had a view of nothing but the rooftop A/C units, and had incredibly noisy ventilation system. The very polite front desk staff moved me to a different (and much nicer) room upon request - $10 bottles of water in the room. Come on guys, a complimentary bottle of water won't kill the margins. - 'Hotel-branded' flip flops for sale at $20 instead of the inexpensive complimentary slippers that are normally available at hotels of this level
Unique and comfortable with a rockstar flare.
The decor and friendly staff, the 24hr diner and the pool party.
The lift was close by and was a little noisy early hours of the morning.
Fun time and great service
The service and room were phenomenal
Soo fun. Beautiful
Everything. Joe at front desk was sooo nice
The rain!! Booo
Location, concierge was nice, and the pool was fabulous
A stay at The Hollywood Roosevelt places you in the heart of Los Angeles, steps from TCL Chinese Theatre and Dolby Theater. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Los Angeles? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms.
Based on 4,342 reviews
Value for money
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