The Upper House

88 Queensway Pacific Place, Hong Kong, Hong Kong
+852 2918 1838

Cheapest
rate per night

9.2

Excellent
based on 1,236 reviews
The Upper House - Hong Kong, Hong Kong
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
PREFERREDDERBYSOFT C$ 447
TripAdvisor C$ 564
Agoda.com C$ 602
PREFERREDDERBYSOFT
TripAdvisor
Agoda.com

Good to know

Distance to city centre 5.5 km
Location rating 8.7

Rooms

Check-in
Check-out

Standard Rooms

C$ 701+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 701 per night

Double Rooms

C$ 681+

Photo
Bed Type
Provider
Nightly base price
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Unknown
C$ 681 per night
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Unknown
C$ 687 per night
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Unknown
C$ 820 per night
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Unknown
C$ 879 per night
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Unknown
C$ 896 per night

Reviews

Pros

Traveller rating

134
9
2
0
0

Time of year

Traveller type

Show reviews that mention

+
bed is very comfortable in 11 reviews
entry foyer in 3 reviews
excellent service in 50 reviews
good and the view in 26 reviews
great hotel in 56 reviews
great location in 41 reviews
hong kong in 12 reviews
hotel and room in 70 reviews
light controls in 3 reviews
location facilities in 14 reviews
room is quite dark in 56 reviews
snacks being free in 3 reviews
staff was always friendly in 44 reviews
view is amazing in 28 reviews
worth the price in 11 reviews
  • Excellent
    Sep. 2019
    10.0

    Luxury and personal attention

  • Excellent
    Sep. 2019
    8.8

    Amazing! All the staff were exceptional. The tv settings were a bit odd to work but not a big deal.

    Spa reservations was a bit aggressive .

  • Excellent
    Sep. 2019
    10.0

    Room is big , well service, friendly staff and high Privacy

    No

  • Excellent
    Sep. 2019
    10.0

    The Upper House. Sure the hotel is lovely with expansive rooms & impressive views; the interior design oozes a casual elegance and the facilities are top notch as you would expect from such a world class establishment - however it’s clearly the staff who make this hotel ABSOLUTELY OUTSTANDING. Nothing was too much. From our initial greeting and a flurry of doors being opened, bags whisked upstairs, refreshments delivered and a check-in that could only be described as personal and friendly our stay was made fabulous by the staff of the hotel. Friendly, warm, easygoing and relaxed service is the name of the game here, while remaining impeccable and professional. We were made to feel at ease the moment we walked through the doors. From the charming housekeeping team who greet you with smiles in the corridors; Sebastian - who greeted us at the door; Marcus who checked us in (in our room); through to the engaging front of house team: Michelle - who sent us messages during out stay to check we were OK during the protests; Renee & Kevin - who put so much personal effort into every little detail and dealt with our numerous (and ever changing) restaurant and travel bookings; Godwin who drove us around around Hong Kong, showed us the markets of Kowloon and who waited patiently round corners while we ate dinner; and rest of the team who were so hospitable and there to welcome us whether we were leaving or returning; Sabrina, Rhoda, Stephy, Bilis, Janice, Sara, Lilli, Anthony and Patrick!!! So a huge thank you to the team, our anniversary stay really was made special through all of your efforts, the thoughtful little extras and our faces on a goodbye card. We could not fault the flawless attention to detail.

    Would have loved to have had a pool onsite, but the hotel were able to arrange pool passes at adjacent locations.

  • Excellent
    Sep. 2019
    10.0

    Good quality of hospitality and attentive service provided by friendly staff. Equipped with well-stocked amentities and modern facilities, a comfortable, unforgettable and luxury accommodationn experience!

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About

Overview

The Upper House is a contemporary Hong Kong hotel designed by architect Andre Fu. This calming haven features 117 studio rooms and suites, made with natural materials and featuring gorgeous, upscale bathrooms in every guest room. The view is best from Cafe Gray Deluxe, located on the 49th floor of the hotel. This is an informal, friendly hotel that offers guests a treatment that is far more like home than a hotel. The Guest Experience Team is available 24 hours a day to ensure that all guest needs are met. They can assist with restaurant reservations, recommendations for sightseeing, and even take care of your laundry while you’re out for the day.

The Upper House makes check-in simpler than ever with no forms and no waiting in line at the front desk. Guests are simply sent to their rooms or advised to relax in the hotel lobby, restaurant, or other common spaces. The Guest Experience Team brings registration to guests, on their time, making it easy for them to get in and out and enjoy their vacation in Hong Kong.

The Maxi Bar is complimentary and offers free refreshments and snacks for guests, including juice, water, coffee, tea, and beer, as well as sweets, cookies, and other snacks. BMW house cars are available to take you around the city in style, available on a first-come, first serve basis. This hotel features the largest rooms in Hong Kong with room service, babysitting services, and airport shuttle transportation to make getting to the hotel easy.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 1,236 reviews

8.9

Bar

8.8

Room

2.6

WiFi

1.7

Wellness

Things to Know

  • Spacious rooms
  • Great view
  • Friendly atmosphere
  • Impressive bathroom

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Babysitting or child care
Business centre
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Safe
Fitness centre
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Free Wi-Fi
Terrace/Patio
Disabled Access
Elevator
Massage
Laundry facilities
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Hot tub

Photos

The Upper House - Hong Kong - Building All Photos (34)
The Upper House - Hong Kong - Bar Bar (1)
The Upper House - Hong Kong - Bathroom Bathroom (5)
The Upper House - Hong Kong - Bedroom Bedroom (4)
The Upper House - Hong Kong - Building Building (1)

Location

Most Popular Landmarks

  • Lan Kwai Fong 1.2 km
  • Soho 1.5 km
  • Man Mo Temple 1.8 km
  • Tsim Sha Tsui Clock Tower 1.8 km
  • Star Ferry Pier Tsim Sha Tsui 1.9 km
  • Victoria Peak 2.2 km

Hong Kong Travel Guide

Learn about Hong Kong on KAYAK

Getting Around

Hong Kong Intl 25.7 km
Shenzhen 53.9 km
Shenzhen East 36.4 km
huizhouxi 93.6 km

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