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(Round-trip)
Airports
Origin
Vancouver
C$ 513
only
C$ 513
Calgary
C$ 592
only
C$ 592
Destination
Hong Kong
C$ 513
only
C$ 513
Thu, 30 Nov
YVR
HKG
32h 20m
Wed, 6 Dec
HKG
YVR
17h 30m
C$ 513
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Sat, 20 Jan
YVR
HKG
27h 05m
Mon, 29 Jan
HKG
YVR
21h 20m
C$ 523
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 225 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

KHN
XMN
Excellent 10.0

Hostess

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

LHW
KHN
Excellent 10.0

Hostess

Sat, 27 Jan
YVR
HKG
22h 20m
Mon, 5 Feb
HKG
YVR
28h 55m
C$ 535
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 7 Dec
YVR
HKG
14h 35m
Wed, 27 Dec
HKG
YVR
12h 20m
C$ 587
Trip: 21 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 7 reviews
Boarding
7.5
Comfort
7.3
Crew
7.8
Entertainment
6.9
Food
6.8
BKK
HKG
Excellent 8.0

Crew and new airplane App is not very user friendly

Unable to use mobile boarding pass so u have to wait for ticket counters to open.

HKG
BKK
Good 7.0

Good legroom, flight uncrowded

All was ok

HKG
BKK
Good 6.3

Great price.

Food could be better. Just a simple snack. Wish they had more substantial meal.

NNG
HKG
Good 6.6

Had 3 suitcases (after giving one with items we live without. Still cost us 1900 Hong dollars

Reported above.

YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

Wed, 25 Apr
YVR
HKG
17h 10m
Wed, 16 May
HKG
YVR
31h 25m
C$ 521
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

Sat, 2 Dec
YVR
HKG
18h 40m
Sat, 9 Dec
HKG
YVR
21h 20m
C$ 535
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 225 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

LHW
KHN
Excellent 10.0

Hostess

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

Fri, 27 Apr
YVR
HKG
18h 20m
Wed, 9 May
HKG
YVR
18h 15m
C$ 521
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

Mon, 1 Jan
YVR
HKG
14h 35m
Sun, 21 Jan
HKG
YVR
12h 20m
C$ 587
Trip: 21 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 7 reviews
Boarding
7.5
Comfort
7.3
Crew
7.8
Entertainment
6.9
Food
6.8
YVR
HKG
Excellent 10.0

Service was excellent

HKG
BKK
Good 7.0

Good legroom, flight uncrowded

All was ok

BKK
HKG
Excellent 8.0

Crew and new airplane App is not very user friendly

Unable to use mobile boarding pass so u have to wait for ticket counters to open.

HKG
BKK
Good 6.3

Great price.

Food could be better. Just a simple snack. Wish they had more substantial meal.

PVG
HKG
Good 7.6

The flight attendant Miss. Trou Bor, she is excellent to help me how to contact Hainun Air Line Ground Service in Putong, Shanghai.

The food too salty (it seems with a lot MSG) and make you thirsty

Sat, 13 Jan
YVR
HKG
27h 05m
Fri, 26 Jan
HKG
YVR
36h 55m
C$ 535
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 225 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

KHN
XMN
Excellent 10.0

Hostess

SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

Sat, 13 Jan
YYC
HKG
60h 40m
Sun, 21 Jan
HKG
YYC
41h 30m
C$ 592
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 18 Jan
YVR
HKG
32h 20m
Sat, 17 Feb
HKG
YVR
31h 00m
C$ 526
Trip: 31 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

Wed, 17 Jan
YVR
HKG
14h 35m
Sat, 17 Feb
HKG
YVR
12h 20m
C$ 587
Trip: 32 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 7 reviews
Boarding
7.5
Comfort
7.3
Crew
7.8
Entertainment
6.9
Food
6.8
YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

HKG
BKK
Good 6.3

Great price.

Food could be better. Just a simple snack. Wish they had more substantial meal.

YVR
HKG
Good 6.6

1) Self-serve bar. 2) iPads with movies.

1) Little leg room, couldn't sleep 2) The plane's engine fumes were more noticeable than usual

HKG
TPE
Excellent 10.0

The plane was comfortable and roomy. I also enjoyed the entertainment aviation. It made the flight go by very quickly.

YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

Mon, 8 Jan
YVR
HKG
18h 40m
Thu, 25 Jan
HKG
YVR
21h 20m
C$ 539
Trip: 18 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 225 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

LHW
KHN
Excellent 10.0

Hostess

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

Tue, 13 Mar
YVR
HKG
32h 20m
Wed, 4 Apr
HKG
YVR
31h 25m
C$ 526
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

Thu, 18 Jan
YVR
HKG
14h 35m
Sun, 18 Feb
HKG
YVR
12h 20m
C$ 587
Trip: 32 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 7 reviews
Boarding
7.5
Comfort
7.3
Crew
7.8
Entertainment
6.9
Food
6.8
YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

HKG
PEK
Excellent 10.0

The food was really good, the planes were clean, the flight staff were professional and friendly. The flight went smoothly.

HKG
TPE
Excellent 10.0

The plane was comfortable and roomy. I also enjoyed the entertainment aviation. It made the flight go by very quickly.

NNG
HKG
Good 6.6

Had 3 suitcases (after giving one with items we live without. Still cost us 1900 Hong dollars

Reported above.

YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

Sat, 13 Jan
YVR
HKG
18h 40m
Mon, 22 Jan
HKG
YVR
21h 20m
C$ 539
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 225 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

Thu, 7 Dec
YVR
HKG
32h 20m
Fri, 22 Dec
HKG
YVR
25h 15m
C$ 528
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

Tue, 13 Mar
YVR
HKG
14h 35m
Thu, 5 Apr
HKG
YVR
12h 40m
C$ 587
Trip: 24 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 7 reviews
Boarding
7.5
Comfort
7.3
Crew
7.8
Entertainment
6.9
Food
6.8
HKG
PEK
Excellent 10.0

The food was really good, the planes were clean, the flight staff were professional and friendly. The flight went smoothly.

NNG
HKG
Good 6.6

Had 3 suitcases (after giving one with items we live without. Still cost us 1900 Hong dollars

Reported above.

BKK
HKG
Excellent 8.0

Crew and new airplane App is not very user friendly

Unable to use mobile boarding pass so u have to wait for ticket counters to open.

YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

YVR
HKG
Good 6.6

1) Self-serve bar. 2) iPads with movies.

1) Little leg room, couldn't sleep 2) The plane's engine fumes were more noticeable than usual

Sat, 6 Jan
YVR
HKG
27h 05m
Sat, 20 Jan
HKG
YVR
21h 20m
C$ 540
Trip: 15 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 225 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

KHN
XMN
Excellent 10.0

Hostess

Mon, 19 Mar
YVR
HKG
14h 35m
Wed, 18 Apr
HKG
YVR
12h 40m
C$ 587
Trip: 31 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 7 reviews
Boarding
7.5
Comfort
7.3
Crew
7.8
Entertainment
6.9
Food
6.8
YVR
HKG
Excellent 10.0

Service was excellent

HKG
BKK
Good 6.3

Great price.

Food could be better. Just a simple snack. Wish they had more substantial meal.

HKG
BKK
Good 7.0

Good legroom, flight uncrowded

All was ok

YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

YVR
HKG
Okay 4.0

Nothing

Meals were terrible Ran out of wine Tiny iPad for movies Earphones were useless Never Again!

*
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