|Avg. Flight Duration||15h 18m|
|Flights Arrive in||Hong Kong Intl|
|Flights Depart from||Toronto Pearson Intl|
|Flight Price||C$ 716|
|Airlines||China Eastern, Hainan Airlines, Philippine Airlines, EVA Air, Korean Air, Air Canada, Cathay Pacific, Air China, American Airlines, United Airlines, ANA, KLM, Japan Airlines, Hong Kong Airlines, Air France, Lufthansa, China Airlines, Ethiopian Air|
Cons: Just be ready for a long day but I liked the airline. It was my first time flying China Eastern.
Pros: Cabin smelled nice
Cons: More languages spoken
Cons: More in flight entertainment options.
Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.
Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one
Cons: EVERYTHING. food was not good either
Pros: Better than US airlines in service and comfort
Pros: Less waiting times in Beijing airport.
Pros: Very good service, warm and thoughtful
Pros: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.
Cons: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.
Pros: Great crew. Food. Lay flat bed.
Pros: Crew was great and so was entertainment
Cons: Communication on flight delays/ cancellations. Left our hotel room early to go to sleep in the airport for 8 hours because there was no information emailed out to inform us of a 6.5 hour delay
Pros: Flight attendants were helpful in assisting older women and men going to/from the toilet back to their seats.
Pros: A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience.
Pros: Despite a shortage of Flight Attendants on the Flight the ones that were working did an AWESOME Job serving the Passengers .
Cons: For the sake of the Flight Attendants more Of them to help.
Pros: Knowing that we might have a tight connection (prior to the plan being delayed another hour and missing our flight) the check in desk moved our seats to the front to give us optimal time to make our tight connection.
Cons: Our first flight was delayed by 2.5 hours which caused us to miss our connection. Once arriving in Manila we were given the next flight to make it to our destination. While I appreciated this, the first location was not able to do anything for us and left us with some uncertainty.
Cons: I can’t think of anything
Pros: Smooth take off & landing! Great entertainment!
Cons: Food, not enough. Snack is not good.
Pros: Comfortable and excellent hospitality.
Pros: Crew is very friendly! And overall plane was clean.
Cons: Better control of rude/upsetting passengers around.
Pros: Great airline best in class.
Pros: I always love Korean Air crew, you do have 5-star staff!
Cons: I can’t think of anything for now! Overall I had a great flight.
Pros: Everything was good, excellent. No complaint at all!
Cons: Perfect no further better service, I suppose.
Cons: Loved it
Pros: The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!
Cons: I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!
Pros: Super comfortable business class seats
Pros: Attentive staff and on-time departure/arrival.
Pros: The flight crew were excellent. They made sure we had what we needed, and they were very friendly and accommodating. The food selections also made this long flight more bearable and worthwhile. It also helped to have some movie selection options that were decent.
Cons: There was a flight delay for about 45 minutes before we took off. Unfortunately, being in economy, there was no way to get comfortable on this flight. I will definitely make sure I get a aisle seat on a aisle that is close to the emergency door or just suck it up and get a business class seat.
Pros: The entertainment selection was great and the seats were comfortable.
Cons: Maybe we needed to specify this earlier, but there were no vegetarian options offered for the meals. It's minor, but it'd be nice to have that option when we're asked instead of needing to arrange it beforehand.
Cons: air canadas service, they should reimburse my accomodation expenses because of their poor time management.
Pros: On time Good service Nice crew
Pros: Efficient, courteous and early arrival
Pros: Business class service was the best I've ever experienced from any carrier.
Pros: The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience.
Cons: Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional
Cons: Air China, please clean your planes, please have good options for food, please have some reasonable (not so long) transit times
Pros: The plane smelled so bad, none of the crew speak English
Cons: Cleaning and Customer Service
Cons: Occidental snacks could be great
Pros: great crew
Cons: asiana air gives a small flight package with slippers, toothpaste and toothbrush. while i find this extremely wasteful, i really needed toothpaste to brush my teeth but didnt have any. aside from that i felt that the seats were less comfortable and smushed together compared to other flights.
Pros: It was ok. It’s a long flight to sit in regular seating. If anyone is flying international I would definitely recommend first class or business.
Cons: The food will keep you alive but is not that tasty to me but I’m used to American food. They served Chinese food.
Pros: The seats are hard and unconfortable for a long trip
Cons: Stewardess very rude
Pros: The crew was wonderful and very caring, he made a difference in the overall flight. He was super friendly and ensured that I needed everything that I wanted and more.
Cons: Probably adding personal entertainment on each seat would be great.
Pros: Came close to missing flight because of gate delay because of connecting flight, but one of the flight attendants saw I was flustered and sweaty and gave me a cup of water before the flight even took off. Very thoughtful and nice.
Pros: Good crew. Multiple options on entertainment, if I so chose. Roomy seat. Arrived safely.
Cons: Had to pay $180+ extra to get a seat with decent leg room. Had small child next to me who was not well behaved. Limited bathrooms. Cooler vent blowing right on me which I couldn't move. Long delay before and after boarding, and left an hour late.
Pros: Entertainment selection was great
Cons: WiFi didn’t work
Pros: The pilot team did an outstanding job explaining and communicating our progress in our holding pattern outside of Newark. We still missed our flight but God love em, they tried!
Cons: Great airline...change nothing down! Keep the current level or keep raising it.
Pros: The crew was good, the landing was fantastic, enjoyed the entertainment options.
Cons: The space of the seats are tough, we were cramped and in tight quarters.
Pros: ANA is nothing but amazing. Great customer service and pleasant ambiance.
Pros: Comfortable seat & nice crew.
Cons: Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife.
Pros: Cleanliness, spacious legroom
Cons: Serve coffee more
Cons: Old Aircraft Interior, could be more comfortable
Pros: the food was god. the crew was very accommodating
Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.
Cons: Everything was very good.
Pros: Reasonable space in economy class seats
Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.
Pros: Very friendly crew and on time with no problems.
Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.
Cons: Travelled business class and was ace experience
Cons: Cabin crews need to learn how to smile.
Pros: the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch.
Cons: In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!
Pros: The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know.
Cons: Fix ANA US-JP online booking system.
Pros: The crew provided excellent service and the food is really great.
Cons: My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat.
Pros: All of the crews were polite and friendly, and the food was tasty.
Cons: If there're more variety of movies, that would be great.
Pros: Crew was good the setting was uncomfortable.
Pros: Fast service and garbage collection
Cons: Space for my balls to breathe
Cons: 4.5 hr delay in Hong Kong
Cons: This flight was delayed for 5hrs. The same flight the next day was also delayed for 5 hrs. Probably cancelling this flight due to low number of passengers.
Pros: Crew were good food was good
Cons: Service at the ticket check in counter was not good told me my bag was good right to final destination but not true had to pick up and recheck it also my transfer ticket was not done had to go to customer service and rebook ticket flight was full had to go at different time not good experience
Pros: The crew was very helpful in all respects.
Cons: Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure.
Pros: Amazing crews!
Pros: Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise.
Pros: Food and drinks very good
Cons: In economy class the movies unable to listen to with ear buds. Bring my own next time.
Pros: Arrived on time.
Cons: Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat.
Pros: The crew was nice
Cons: When we got to get our tks they had us on stand by even when we paid for our flight a month in advance
Pros: Crew was kind but really bad quality price, bad food, no entertainment, lot of delays...
Cons: Luggage did not arrive.
Cons: I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight
Pros: The crew was very professional and pleasant. The food was tasty for airplane food.
Cons: The seats were not that comfortable.
Pros: Newer planes
Cons: Better foos stewards
Pros: Both check in and in flight crew were very nice and helpful.
Cons: Snack option
Pros: Overheard storage is good
Cons: Seat cushions could be more comfortable
Cons: Vegetarian food is terrible. Also no variety
Pros: Plane was ok
Cons: Better customer service from airline employees
Pros: Very great!
Cons: Hard to get better!
Pros: It was a pretty comfortable flight.
Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.
Pros: Awesome crew, full flat seat
Cons: Western menu
Pros: The Flight was awesome in all aspects, And the Seats were exceptionally comfortable
Pros: Crew was very accomedating and friendly
Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.
Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.
Pros: Comfortable seat and fairly friendly crew
Cons: Better reception and understanding at the airport. The staffs are not considerate.
Cons: Bole airport in Addis no place to sit and wait befor you check in
Cons: The delay time was too much for no proper reason
Pros: Nice crew. Smooth flight :)
Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room
Cons: Seats were too crampped.
Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.
Cons: Food could be better.
Pros: Plane was okay/good. Crew was good.
Pros: The crew was very polite and accommodating. The food was OK.
Cons: The seat comfort was not so good - not much room and not soft. The WiFi did not work.
Pros: Good fly. Friendly crew
Cons: Late depart. Food was not what expected
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