Excellent service oriented staff. Beautifully appointed rooms. Amazing views, great location.
Location and service are great; staff is always helpful and responsive
Facilities are a little dated and need some modernizing. Furniture in rooms is not in great shape. Missing many amenities that hotel in this range should have
A big “Thank You” to Guest Relations Officer Ms. Mary and the staff of the Island Shangri-La for arranging the exceptional experience that we enjoyed over the last couple of days. A member of our party was celebrating her birthday and all of us were absolutely delighted by the wonderful gesture of a surprise champagne celebration, followed by framed pictures of the toast. Pure class. This was my second stay at the Island Shangri-La and both times I have been rewarded with nothing but the most gracious hospitality by everyone who assisted from check in to check out. We appreciated every little detail which the staff ensured was perfect, and we look forward to returning. The harbour view rooms offer what could be considered one of the most stunning panoramas one can enjoy from a luxury property anywhere in the world. And of course the “Great Motherland of China” painting is the stuff of legend. Just that is worth coming for. 11 out of 10.
Service is perfect, every one takes a lot of attention to help you with everything. All staff take so much care for small details.
Only a bath tube with shower, not a extra shower in the bathroom.
Island Shangri-La occupies the top floors of Pacific Palace, a high-end shopping mall. Admiralty MTR Station is below the center, and Hong Kong Park is a few steps away. Guests can dance the night away on party street Lan Kwai Fong, a 15-minute walk from the hotel.
Based on 8,316 reviews
Value for money
Policies vary by room type and provider.